2013 KIA SORENTO Complaints

AIRBAG LIGHT ON. PASSENGER SEAT OC MAT SENSOR BAD. ONLY WAY TO FIX IS REPLACING SEAT $2100. TOLD AIRBAG WONT DEPLOY UNLESS FIXED. THERE SHOULD BE A OVERRIDE TO FORCE DEPLOYMENT IF SENSOR GOES BAD. SAFETY ISSUE SHOULD BE WARRANTEE UP TO 10 YEARS.

ENGINE IS KNOCKING WHILE IN USE. DEALER SAYS THE ENGINE IS FAILING AND NEEDS REPLACED. ISSUE WITH THE ENGINE IS SIMILAR TO OTHER RECALLS. ENGINE MANUFACTURED SAME TIME AT SAME PLANT AS OTHER ENGINE RECALLS. ENGINE AT RISK FOR FIRE.

OUR FAMILY WAS DRIVING ON THE INTERSTATE AND THE VEHICLE STARTED MAKING A LOW CLICKING NOISE. WE GOT OFF ON THE NEXT EXIT AND THE CAR JUST TURNED OFF. NO SIGNALS OR LIGHTS TURNED ON. AFTER INSPECTION FROM THE DEALERSHIP IT WAS DISCOVERED THAT THE ENGINE ROD BEARING HAD BLOWN OUT AND MADE A HOLE ON THE ENGINE. THE VEHICLE ONLY HAD APPROXIMATELY 72K MILES ON IT. HOW DOES THIS HAPPEN. RECALLS FOR OTHER KIA SORENTO HAVE BEEN ISSUED BUT NOT MY 2013 KIA. FOR THIS REASON THE ENGINE AND PARTS WAS NOT COVERED BY WARRANTY. ENGINE WAS BACKORDERED FROM NOVEMBER AND CAME IN AT THE END OF MARCH.

MY AIRBAG WARNING LIGHT CAME ON. THE MECHANIC RAN A DIAGNOSTIC TEST AND FOUND THAT THE CLOCK SPRING NEEDS TO BE REPLACED.

ON MAY 28, 2019, I MADE AN APPOINTMENT WITH MY MECHANIC AS A RESULT OF MY ABS BRAKE LIGHT APPEARING ON THE DASHBOARD OF MY 2013 KIA SORRENTO WITH A LITTLE OVER 57,000 MILES. I WAS GIVEN AN APPOINTMENT DATE OF THURSDAY, MAY 30TH AND DID NOT UTILIZE THE VEHICLE EXCEPT TO DRIVE IT A SHORT DISTANCE TO THE MECHANIC'S LOCATION. AN HOUR OR SO AFTER DROPPING OFF THE CAR, MY MECHANIC CALLED TO INDICATE THAT DIAGMOSTIC TESTS HAD CONFIRMED WHAT HE HAD SUSPECTED, THAT MY RIGHT REAR ABS BRAKES(ALSO REFERRED TO AS THE REAR WHEEL SPIN/PART OF THE HUB BEARING) WAS DEFECTIVE AND HAD TO BE REPLACED TO THE TUNE OF ABOUT $550.00. HE ALSO MENTIONED AT THIS TIME THAT THERE WAS A SERVICE BULLETIN OUT ON THIS MAKE AND MODEL, AS A RESULT OF WATER GETTING INTO THE WHEEL BEARING CAUSING THIS PROBLEM TO OCCUR PRETTY CONSISTENTLY. I CALLED MY LOCAL KIA DEALERSHIP LOCATED AT 9009 W BROAD ST IN RICHMOND VA, AND SPOKE TO A SERVICE MANAGER. I EXPLAINED THAT I WAS AWARE THAT THERE HAD YET TO BE A RECALL ON ANY VEHICLES BUT THAT NUMEROUS BLOGS, AND FORUMS TOUTING THIS EXACT PROBLEM IN ADDITION TO THE SERVICE BULLETIN SEEMED TO INDICATE THIS WAS A DESIGN FLAW IN THEIR VEHICLES.I WAS TOLD HE WAS UNAWARE OF ANY COMPLAINTS FROM OTHER CUSTOMERS AND THAT SERVICE BULLETINS WERE MERELY A DIAGNOSTIC TOOL TO ASSIST MECHANICS AND SINCE MY CAR WAS NO LONGER UNDER WARRANTY, AND DESPITE THE VERY LOW MILEAGE, THE MOST I COULD EXPECT WAS TO MAKE AN APPT WITH THEIR SERVICE DEPARTMENT. I POLITELY DECLINED. WHEN PICKING UP MY VEHICLE THE NEXT DAY, I QUESTIONED MY MECHANIC ABOUT THE TRUE NATURE OF SERVICE BULLETINS AND HE ADMITTED THAT YES, OSTENSIBLY, THEY WERE CIRCULATED TO ASSIST IN DIAGNOSING PARTICULAR ISSUES, BUT, THEY WERE ALSO FREQUENTLY INDICATIVE OF ONGOING PROBLEMS THAT OFTEN RESULTED IN FUTURE RECALLS. I WOULD SUGGEST THAT KIA BE PERSUADED TO LOOK INTO THIS ONE!

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THERE WAS EVIDENCE OF SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT VISUALLY INSPECTED THE ENGINE COMPARTMENT OF THE VEHICLE BUT WAS UNSURE AS TO WHERE THE SMOKE ORIGINATED FROM. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. KIA OF CERRITOS LOCATED AT 18201 STUDEBAKER RD, CERRITOS, CA 90703, (562) 860-2424, WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS ALSO CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

OUR VEHICLE IS CONSUMING AN ENTIRE TANK OF OIL UNDER 1,000 MILES OF DRIVING. THE ENGINE MUST HAVE SOMETHING WRONG WITH IT, BUT THE DEALERSHIP INSISTS THE ENGINE IS NORMAL. THEY AGREE THE PROBLEM IS BAD BUT TAKE NO RESPONSIBILITY FOR THE ENGINE. THE SUV RUNS WEAKER THAN NORMAL WITH LESS POWER THAN WHEN WE BOUGHT IT 2 YEARS AGO NOW. IT IS DRIVEN LESS THAN 40 MILES A DAY FOR WORK COMMUTE AND CONSUMES OIL AT AN ASTOUNDING RATE. WHILE I KNOW THERE IS SOME TYPE OF ENGINE RECALL FOR THIS MODEL AND YEAR I AM CONFUSED AS TO WHY OUR VEHICLE IS NOT BEING TAKEN CARE OF AS IT SHOULD BE.

I PURCHASED MY 2013 KIA SORENTO IN 2014 WITH 15,000 MILES. THE 2ND ROW PASSENGER SEAT HAS BEEN A PROBLEM FROM DAY ONE WITH GETTING STUCK IN THE DOWN POSITION. THE SEAT IS NOW COMPLETELY INOPERABLE AND PERMANENTLY STUCK/LOCKED DOWN AFTER I MOVED IT IN THE DOWN POSITION.

THIS CAR HAS AT LEAST 8 RECALLS ON IT NOW, NOT INCLUDING PAST RECALLS. THIS VEHICLE HAS STOPPED ON ME WITHOUT ANY WARNINGS IN THE MIDDLE OF THE STREET WHILE TRAVELING WITH MY FAMILY. THE REASON OT STOPPED WAS DUE TO A MALFUCTIONED ENGINE THAT WAS ON RECALL. MY TURNING SIGNALS LIGHTS GO OUT WITHOUT WARNING , THIS HAS HAPPENED WHILE ON THE HIGHWAY. THIS IS ALSO DUE TO LIGHT WIRING THATS ON RECALL. KIA HAD ME TAKE MY CAR TO A DEALERSHIP TO GET THE MALFUNCTIONING ENGINE FIXED. THE CAR IS STILL DOING THE SAME THING AND HAS LIST IT SPEED WHILE I WAS ON THE HIGHWAY. I FEEL LIKE IT WILL CUT OFF ON ME AT ANY GIVING TIME. I JUST GOT ANOTHER RECALL LETER THAT STATES THAT THERE IS AN ISSUE WITH THE REPLACEMENT PART THEY PUT ON MY ENGINE. I AM A WORKING MOM WITH KIDS AND DEPEND ONMY TRANSPORTATION TO LIVE. I AM SCARED THATTBIS VEHICLE WILL STOP ON ME AND MY KIDS ON THE HIGHWAY OR STREET.

I WAS DRIVING DOWN RT 121 AT ABOUT 45/50 MILES PER HOUR, ON A STRAIGHT SECTION OF ROAD, WHEN THE AUTOMOBILE JUST DIED. I MANAGED TO COAST INTO A SAFE AREA. THE POWER STEERING AND BRAKES WERE NOT WORKING. ATTEMPTED TO GET A BATTERY BOOST AND THE TOW TRUCK OPERATOR SAID IT SOUNDED LIKE IT WAS TURNING OVER DRY BUT WOULD NOT START. THEN THE CAR WAS TOWED TO MECHANIC FALLS GARAGE.