2013 KIA SORENTO Complaints
View complaints related to 2013 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 930 complaints submitted for the 2013 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 KIA SORENTO- ST. PETERSBURG, FL
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED, THERE WAS AN OIL LEAK, AND A LOUD ABNORMAL NOISE WAS HEARD. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA SORENTO- HUNTINGTON PARK, CA
TAKATA RECALL. I WAS DRIVING IN THE FREEWAY WHEN IT STARTED TO MAKE A NOISE IMMEDIATELY I PULLED OUT TO PARK BUT IT GOT STUCK .AND POWER OFF. I TRIED TO TURNED ON BUT DIDN'T WORK. I HAD TO CALLED.THE TOW TO BRING IT AT HOME
Source: NHTSA WEB SITE -
2013 KIA SORENTO- AMARILLO, TX
MY SON WAS DRIVING OUR 2013 KIA SORENTO WITH 57,000 MILES ON IT WHEN IT STARTED MAKING A STRANGE NOISE. HE PULLED OVER TO CHECK UNDER THE HOOD. HE DIDN'T SEE ANYTHING OBVIOUS AND PRECEDED TO DRIVE HOME. AS HE PULLED OUT ONTO THE CITY STREET THE KIA STALLED. WE THEN HAD TO CALL A TOW TRUCK, GET IT TOWED TO THE KIA IN AMARILLO, TX. THE DEALERSHIP SAID THAT THE ENGINE HAD LOCKED AND IT NEEDS TO BE REPLACED. THEY ALSO SAID THAT OUR KIA WAS NOT COVERED BY THE RECALL! EVEN THOUGH IT IS STALLING JUST LIKE ALL THE OTHER MODELS INCLUDED IN THE RECALL.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- MONTCLAIR, NJ
I WAS DRIVING IN A HIGHWAY TO WORK, WHEN THE CAR STARTED TO SLOW DOWN, PUTTERED A BIT QUICKLY SHUT OFF AND ON- AND THEN THE ENGINE PICKED UP AND STARTED MAKING A NOISE. I PUSHED ON THE GAS AND THE ENGINE CHURNED UP SMOKE AND THE CAR STARTED SLOWING DOWN AS CARS WERE COMING UP BEHIND ME ON THE HIGHWAY! ONE CAR STOPPED QUICKLY BEHIND ME, AS THE CAR CAME TO A SLOW PACE. THE ENGINE DIDN'T TURN OFF BUT THEN IT CLINKED FOR THE REST OF THE 400FT AS I PULLED IN AND PARKED IT. I COULD ONLY GO 10MILES PER HOUR OR SLOWER THE REST OF THE HIGHWAY.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- MILWAUKEE, WI
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 30 MPH, THE VEHICLE STALLED IN THE MIDDLE OF TRAFFIC AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO RUSS DARROW MAZDA (3520 108TH STREET, GREENFIELD, WI 53228, (888) 698-9960), BUT WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEE. THE DEALER STATED THAT THE ENGINE NEEDED TO BE TAKEN APART TO LOCATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 152,000. THE VIN WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2013 KIA SORENTO- RALEIGH, NC
CAR SLOWS AND STALLS AND RPMS DROP TO ZERO WHEN DRIVING ON HIGHWAYS AND SITTING IN THE DRIVEWAY. CAR WILL RESTART AT SOME POINT BUT NOT RIGHT AWAY EACH TIME. THIS HAS HAPPENED ABOUT 8 TIMES SINCE JANUARY 2019. CHECK ENGINE LIGHT COMES ON SOMETIMES. ALL EVIDENCE POINTS TO SC106, BUT MY VIN ISN'T INCLUDED IN THE RECALL.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- ZANESVILLE, OH
MY CAR WAS IN PARK IDLING AND THE ENGINE SUDDENLY STOPPED. I WAS ABLE TO GET IT RESTARTED AND STARTED TO DRIVE HOME AND IT FELT LIKE IT WAS GOING TO DIE. I APPLIED PRESSURE TO THE GAS PEDAL AND THERE WAS NOTHING AND COULD NOT STOP. THE ENGINE DIED WITH NO LIGHTS OR ANY WARNINGS ON. I HAD TO HAVE CAR TOWED TO LOCAL MECHANIC DUE TO THE DEALERSHIP BEING 50 MILES AWAY. HE LOOKED AT IT AND STATED THAT IT WAS DUE TO INTERMITTENT ENGINE STALL, THAT IT SHOULD FALL UNDER KIA RECALL AND THAT I NEEDED TO GET IT TO DEALERSHIP. HE TRIED TO CONTACT A LOCAL DEALERSHIP AND WAS NOT ABLE TO TALK WITH ANYONE. HE STATED I NEEDED TO GET IT TO A DEALERSHIP. I HAD IT TOWED TO DEALERSHIP TO BE LOOKED AT. IT WAS PUT ON DIAGNOSE, SCANNED WITH NO CODES COMING UP. HE STATED THEY DROVE IT FOR AWHILE AND NOTHING HAPPEN, CANNOT DIAGNOSE IT. THIS IS THE THIRD TIME THAT I HAD TO HAVE IT TAKEN TO DEALERSHIP FOR THIS REASON AFTER THE ENGINE WAS REPLACED (UNDER THE RECALL AS WELL) AND I CANNOT GET ANYWHERE WITH IT. I AM AFRAID THAT IT WILL STALL WHILE DRIVING ON THE HIGHWAY WITH MY GRANDBABIES.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- SPRINGFIELD, IL
TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THERE WAS NO OIL IN THE VEHICLE AND THE OIL WARNING INDICATOR NEVER ILLUMINATED. THE VEHICLE WAS TOWED TO KINGDOM KIA (2600 N ISHOP AVE, ROLLA, MO 65401) WHERE IT WAS DETERMINED THAT THE ENGINE NEEDED TO BE REPAIRED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 106,000. *BF *AS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA SORENTO- ELK GROVE, CA
THE ENGINE FAILED TO START. THE VEHICLE WAS PARKED ON THE STREET DURING THE WORK DAY. THE VEHICLE WAS TOWED TO A KIA DEALERSHIP. WE WERE INITIALLY TOLD BY THE KIA DEALERSHIP THAT A NEW STARTER WAS NEEDED. ONCE INSTALLED THE DEALERSHIP SAID THE ENGINE CEASED. THE ENGINE ONLY HAD 88,299 MILES ON IT. THE MOTOR HAD TO BE REPLACED. THERE WAS NO INDICATION THAT SOMETHING WAS WRONG WITH THE ENGINE. ROUTINE MAINTENANCE WAS MADE TO THE VEHICLE. LUCKILY WE BOUGHT AN EXTENDED WARRANTY WE WE PURCHASED THIS USED VEHICLE AND THERE WAS NO OUT OF POCKET EXPENSE.HOWEVER YOU ARE AT THE WARRANTY COMPANY'S MERCY ON WHETHER OR NOT THE REPAIR IS COVERED. ALTHOUGH IT TOOK SOME TIME, WE WERE COVERED.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- NEOSHO, WI
THE ENGINE BEGAN CONSUMING NOTICEABLE AMOUNTS OF OIL AROUND 80,000 MILES. CONFIRMED NO LEAKS OR DEFECTS WHERE PRESENT WITH MECHANICS & DEALERSHIP. AT 100,00 MILES THE ENGINE BURNS OFF 4-5 QUARTS IN LESS THAN 1000 MILES. THIS REQUIRES CONSTANT MONITORING, RISK OF ENGINE FAILURE, & HIGH COST OF MAINTENANCE.
Source: NHTSA WEB SITE