2013 KIA SORENTO Complaints
View complaints related to 2013 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 930 complaints submitted for the 2013 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 KIA SORENTO- HENDERSONVILLE, NC
NO NOTIFICATION OF THE FOLLOWING RECALL: MANUFACTURER RECALL NUMBERSC124 NHTSA RECALL NUMBER15V626 RECALL STATUSRECALL INCOMPLETE SUMMARY KIA MOTORS AMERICA IS RECALLING CERTAIN MODEL YEAR 2011-2013 KIA SORENTO VEHICLES MANUFACTURED OCTOBER 19, 2009 TO JANUARY 31, 2013. IN THE AFFECTED VEHICLES, IF EXCESSIVE FORCE IS APPLIED TO THE GEAR SHIFT LEVER, THE BRAKE-SHIFT INTERLOCK MECHANISM MAY CHIP OR CRACK ALLOWING THE TRANSMISSION BEING ABLE TO BE SHIFTED OUT OF "PARK" WITHOUT THE BRAKES BEING DEPRESSED. AS SUCH, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NUMBER 114, "THEFT PROTECTION."
Source: NHTSA WEB SITE -
2013 KIA SORENTO- WEST UNION, SC
ON COLD START UP, CAR EXPELS GRAYISH-BLUE SMOKE. HAS A STRONG RATTLE, LIKE BEARINGS RATTLING, THEN SUBSIDES ONCE ENGINE IS WARM. CAR DOES NOT LEAK OIL, HAS HAD ROUTINE MAINTENANCE. HAS NEVER OVER-HEATED. FOUND RECALL # SC147 WHICH APPEARS TO DETAIL BEARING ISSUE BUT IS NOT LISTED AS A RECALL FOR MY VIN#. FEAR OF FIRE OR ENGINE SEIZING.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- CHARLESTON, SC
ON 27 MARCH 2019 I PARKED MY 2013 KIA SORENTO AT THE POST OFFICE. WHEN I RETURNED, THE CAR WOULD NOT START. I CALLED AAA WHO TESTED THE BATTERY AND FOUND IT OK. THE DRIVER SUGGESTED IT WAS THE STARTER. I HAD TO CAR TOWED TO MY REGULAR MECHANIC AS THAT IS WHERE I BUY TIRES AND FIGURED I WOULD HAVE THE TIRES ROTATED AT THE SAME TIME. THIS PLACE TRIED A STARTER AND THAT DID NOT SOLVE THE PROBLEM. THE NEXT DAY THEY TRIED TWO ADDITIONAL STARTERS BEFORE DETERMINING THAT MY ENGINE HAD SEIZED. PLEASE NOTE THAT I HAVE 79,112 MILES ON THIS VEHICLE AND HAVE MAINTAINED IT PROPERLY. I HAVE ALL MY SERVICE RECORDS. ULTIMATELY I HAD TO HAVE THE CAR TOWED (AT MY EXPENSE) TO THE DEALERSHIP. AFTER NOT HEARING FROM THE DEALERSHIP FOR 2 DAYS, I CALLED THEM. THEY SAID THEY DID NOT KNOW ANYTHING. I THEN CALLED KIA CUSTOMER SERVICE AND OBTAINED A "CASE NUMBER" WHICH IS 13103094. NO ONE AT THE DEALERSHIP WILL TELL ME ANYTHING ABOUT THE STATUS OF MY CAR AND WHEN I CALL CUSTOMER SERVICE I AM TOLD THAT I HAVE TO WAIT A MINIMUM OF 4 WORKING DAYS. IN THE MEANTIME I MUST TRAVEL BY UBER WHICH IS GETTING QUITE EXPENSIVE. I READ AN ARTICLE IN FORBES ABOUT A RECALL IN 2017 ABOUT THIS SAME SITUATION, BUT APPARENTLY IN A DIFFERENT ENGINE. I AM APPALLED THAT THIS SHOULD HAPPEN IN AN ENGINE WITH SO FEW MILES. I DO NOT KNOW WHAT RECOURSE I HAVE.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- LEMOYNE, PA
THE VEHICLE JUST TURNED OFF GOING DOWN THE INTERSTATE AND EVEN ON LOCAL ROADS. SEE OTHERS WHO HAVE EXPERIENCED THE SAME PROBLEM. HTTP://WWW.CARPROBLEMZOO.COM/KIAMOTOR/SORENTO/ENGINE-SHUT-OFF-WITHOUT-WARNING-PROBLEMS.PHP
Source: NHTSA WEB SITE -
2013 KIA SORENTO- GRAND PRAIRIE, TX
"ENGINE FAILURE RECALL" AND ROD BEARINGS NOT PROPERLY WORKING. WAS ON THE HIGHWAY DRIVING WHEN CAR STARTED MAKING A TISKING NOISE, IT WOULD GET LOUDER AS ACCELERATING SO I BEGAN TO EXIT THE HIGHWAY. I BECAME INCREASINGLY LOUD AND THE TEMPERATURE STARTING TO INCREASE. I PARKED AND AT THIS TIME IT WAS SHAKING AND VERY LOUDLY. RECALL STATED CORRECT YEAR AND MODEL BUT NOT COVERED! ENGINE NOT REPLACED HOWEVER THE PROBLEM IS IN LINE WITH THE RECALL.
Source: NHTSA WEB SITE -
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2013 KIA SORENTO- ELGIN, IL
MY KIA SORENTO TURN OFF TWICE WHEN DRIVING AND IS NOT THE ALTERNATOR WE DON'T KNOW WHAT IT IS DO YOU KNOW IF THERE ANY NEW RECALLS ?
Source: NHTSA WEB SITE -
2013 KIA SORENTO- PHOENIXVILLE, PA
WHILE DRIVING ON A HIGHWAY I HEARD A LOUD RATTLING SOUND COMING FROM THE FRONT OF THE VEHICLE. I PULLED OVER AND ENDED UP HAVING THE VEHICLE TOWED. THE ISSUE WAS DIAGNOSED AND WILL REQUIRE COMPLETE ENGINE REPLACEMENT.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- ANTIOCH, TN
WE HAVE HAD TO REPLACE HEADLIGHTS, BLINKERS AND BRAKE LIGHTS WAY TOO FREQUENTLY. THE 1ST TIME THE WIRING HARNESS WAS MELTED ON THE PASSENGER SIDE HEADLIGHT (ELECTRICAL ISSUE/POSSIBLE FIRE HAZARD). THE LIGHTS GO OUT DURING CITY AND WELL AS INTERSTATE DRIVING. SOMETIMES WE CAN ADJUST THE CONNECTOR AND THE LIGHTS WILL COME BACK ON. THIS WOULDN'T BE AS MUCH OF AN ISSUE IF IT WERE THE BULBS NEEDING REPLACING, BUT THIS IS FAULTY WIRING. WE HAVE TO REPLACE BRAKE LIGHTS 2-3 TIMES A YEAR. WE'VE HAD TO REPLACE BOTH TURNING LIGHT HARNESSES. KIA NEEDS TO TAKE RESPONSIBILITY AND HAVE A RECALL ON THE HEADLIGHT, BLINKER AND BRAKE LIGHT WIRING. WE HAVE TO REPLACE BRAKE LIGHTS 2-3 TIMES A YEAR.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- FISHERS, IN
ENGINE HAS BEEN DIAGNOSED AS FAILING BY DEALER AND INDEPENDENT SOURCE. THE ENGINE, A 2.4L, IS EXHIBITING THE SAME CHARACTERISTICS OF PREVIOUSLY RECALLED KIA 2.4L ENGINES. THERE IS A LOUD NOISE COMING FORM ENGINE LIKE A RATTLE AFTER THE VEHICLE HAS BEEN DRIVEN A SHORT PERIOD AND HAS REACHED A HOT TEMPERATURE. NOISE GETS LOUDER AND MORE CONSISTENT AS VEHICLE CONTINUES TO BE DRIVEN. THE DEALER WANTS OVER $ 9,000.00 TO REPLACE ENGINE WITH ANOTHER USED ENGINE. THIS ENGINE NEEDS TO BE INCLUDED IN THE RECALL.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- SPRING, TX
SHATTERED SUN ROOF! AS I WAS DRIVING DOWN THE HIGHWAY I HEARD I LOUD POP AND THEN THE RAINING DOWN OF GLASS.
Source: NHTSA WEB SITE