2017 KIA SORENTO Complaints

View complaints related to 2017 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 760 complaints submitted for the 2017 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 KIA SORENTO
    - maryville, TN

    The contact owns a 2017 Kia Sorento. The contact stated while driving approximately 60 MPH, the vehicle lost all motive and electrical functionality. The contact stated that several unknown warning lights were illuminated. The contact pulled over and the vehicle was towed to a local mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was towed to a dealer but was not repaired. The manufacturer was informed of the failure and suggested that the vehicle be taken to the dealer for assistance. The failure mileage was approximately 102,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 KIA SORENTO
    - wesley chapel, FL

    daytime driving lights turn on after vehicle completely off, hours later and can drain the battery if not caught in time. also while driving at night, lights go completely off by themselves and have to manually try to turn on, very dangerous and someone is going to die if not recalled.

    Source: NHTSA WEB SITE
  • 2017 KIA SORENTO
    - Troy, IL

    Can not open the liftgate either from the liftgate button or the emergency release lever in the liftgate. Emergency escape from rear is not possible. Broken at present. Problem started July 2021. Problem verbally confirmed with independent service manager. No prior indicator of issue.

    Source: NHTSA WEB SITE
  • 2017 KIA SORENTO
    - Davis, CA

    This is an ongoing condition of the vehicle that my mechanics were unable to address. The steering wheel sticks in the straight ahead position and requires unexpected force to make small corrections to the car's direction. This mostly happens at highway speeds or at lower speeds on long straightaways. The mechanics informed me this was not an uncommon condition and suggested that I report it to Kia and to the NHTSA.

    Source: NHTSA WEB SITE
  • 2017 KIA SORENTO
    - Lakeland, FL

    The contact owns a 2017 Kia Sorento. The contact stated while his wife was approaching at slow speeding into a carport when she depressed the brake pedal but the vehicle accelerated independently and crashed into the back wall of the carport. The contact stated no warning light was illuminated. The air bags did not deploy. The contact stated not one sustained any injuries or seek medical attention. A police report was not filed. The vehicle was still at the residence. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 15,322.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 KIA SORENTO
    - Puyallup, WA

    Engine failed at 94,000 miles while driving. Main bearings in engine ceased up due to lack of oil flow thru the ports. This was a known problem with kia engines but I never a recall notice.

    Source: NHTSA WEB SITE
  • 2017 KIA SORENTO
    - PETERSBURG, VA

    While driving home I heard an extremely loud pop. I was almost home so I didn't pull over to investigate. As I arrive at my house I received a text message. I parked my Sorento and checked my phone. As I sat there which was about 2-3 minutes I heard another extremely loud pop and that is when the glass of my sunroof started shattering. I immediately got out of my car and looked up and noticed my sunroof looked as if it exploded upwards. Luckily I had the sun shade closed or glass would have fallen in the car and on me. I googled sunroofs exploding and found several claims, a class action law suit (in progress) and a TV news investigation regarding Kia sunroof exploding while driving. My car is at the dealership currently and I haven't heard anything yet regarding the cause but from the conversation I had with the service advisor it doesn't seen to be an issue to KIA although there has been hundreds of reports filed. I believe it is a manufacturing defect. I have pictures and video of what appears to be the initial crack (the first loud pop) and the hole it caused (the second loud pop). There is no way an object caused the explosion and if so how can we explain the second pop while I was parked. It is ironic that others have reported the same incident occurring and the photos are very similar in all cases. Something has to be done before a child or adult is seriously injured. I guess the right person/people have yet to be affected by this. It is a serious safety concern. My video would not load but I'm happy to send it as an attachment via email.

    Source: NHTSA WEB SITE
  • 2017 KIA SORENTO
    - Overland park, KS

    When set in AUTO, the headlights will flicker, or turn on and off without reasonable changes in light or conditions that would cause this to occur. This happens at night or dusk, making it difficult to see the road, obstacles and other hazards, as well as making the vehicle difficult to see for other traffic. Adjusting the lighting manually on the stick switch to an ON position appears to restore functionality. This puts the driver and passenger at risk as well as other vehicles. I have not been able to have this reproduced by a dealer or service center. No inspection of the stick switch or electrical components has occurred however the lights have been confirmed to work otherwise by a service center. No warning lights or other indicators occur.

    Source: NHTSA WEB SITE
  • 2017 KIA SORENTO
    - Buckeye, AZ

    On multiple occasions, my headlights will change randomly. I keep my headlights on auto always. Last night (07/15) at 1130pm being the most recent incident, I was driving on a completely black road (no street lights for several miles) and my lights just shut off on me. Yesterday (07/15) this happened at least 6 times throughout the day, day and night. This has happened at least 20 times Since May 2021. I took my vehicle to the dealership but I was told they were unable to find the issue.

    Source: NHTSA WEB SITE
  • 2017 KIA SORENTO
    - Cave Creek, AZ

    Strong gasoline odor was noticed coming from the rear of the vehicle. Took it to the dealership where they replaced the gas cap assuming that was the problem. Gasoline odor progressively increased. Took the vehicle back to the dealership. Diagnostic tests were performed. Inspection found fuel pump leaking fuel. No warning lamps, messages, or symptoms of the problem prior to the failure were ever displayed. This could have been extremely dangerous putting our family at risk. It also should have been covered due to being a safety risk.

    Source: NHTSA WEB SITE