2013 KIA SORENTO Complaints

I WAS DRIVING ON A CITY ROAD AT NIGHT WITH 2 OTHER PEOPLE IN THE CAR AND MY SUNROOF JUST SHATTERED. POLICE WERE CALLED AND THERE WAS NO EVIDENCE THAT A ROCK OR BULLET HIT MY CAR. NO DAMAGE TO MY WINDSHIELD OR FRONT END ON MY CAR. IT WAS LIKE IT JUST EXPLODED.

TL* THE CONTACT OWNED A 2013 KIA SORENTO. WHILE DRIVING APPROXIMATELY 20 MPH AND ATTEMPTING TO TURN RIGHT, THE STEERING WHEEL SEIZED. AS A RESULT, THE VEHICLE DROVE OFF THE ROAD AND CRASHED INTO A TREE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAG DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOTALED AND WAS TOWED TO A TOW YARD. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

DATE OF INCIDENT 1/31/2019. VEHICLE CAUGHT FIRE IN ENGINE AREA. DRIVING DOWN RURAL 2-LANE ROAD, NO TRAFFIC, DRY CONDITIONS, CLOUDY; HEARD 'POP', SMOKE AND FLAMES CAME OUT FROM UNDER HOOD, COULD NOT ACCELERATE. CAR FULLY ENGULFED SHORTLY THEREAFTER. SAME DAY, JUST 50 MILES AWAY, ANOTHER KIA SORENTO, SAME EXPERIENCE. WITNESSES STATE THERE HAVE BEEN SEVERAL STORIES REGARDING KIA ENGINE FIRES 'ALL OVER THE NEWS' WITHIN JUST THE PAST 2 WEEKS! THAT VERY SAME NIGHT OF MY FIRE, WESH 2 LOCAL NEWS RAN A STORY AND IS INVESTIGATING. ALSO, IN TOWN JUST HALF HOUR AWAY - HOUSE IGNITED FROM CAR FIRE. LASTLY, DAUGHTER KNOWS SOMEONE ACROSS COUNTRY IN OREGON WHO PULLED INTO DRIVEWAY AND ENGINE CAUGHT FIRE. ALL KIA'S!!! RECENT ARTICLE IN USA TODAY (JAN 16) SAFETY GROUP FIGHTING TO HAVE 3 MILLION KIAS RECALLED. I FILED A CLAIM W KIA, CASE #13032230. I PLUGGED IN MY VIN AND IT DOES NOT SHOW ANY ACTIVE RECALLS BUT THIS IS CLEARLY IDENTICAL TO WHAT COUNTLESS OTHERS ARE EXPERIENCING. I'M SO AFRAID THEY WILL DO EVERYTHING THEY CAN TO GET OUT OF TAKING RESPONSIBILITY. THIS NEEDS TO BE INVESTIGATED!!! SOMEONE IS GOING TO BE KILLED! I HAVE UNBELIEVABLE PHOTOS THAT SHOW PROGRESSION OF FIRE - FROM THE VERY INITIAL START TO WHAT IS LEFT OF VEHICLE. UNABLE TO LOAD; SAYS FILE IS TOO BIG. ONE YA

I KEEP GETTING ERROR CODES AND CHECK ENGINE LIGH I CHECK WITH OBD2 METER 3 DIFFERENT CODES COME UP 3 TIMES EACH. P0638, P2106, AND AND P2110. I CLEAR THEM CHECK ENGINE LIGHT GOES OFF AND THEN RANDOMLY IT HAPPENS AGAIN I'M NOT SURE IF THIS IS A SAFETY ISSUE BUT I JUST WANT TO BE SURE. IT HAPPENS WHEN I'M EITHER GOING 25 OR 55 AND ACCELERATING

ENGINE WAS REPLACED UNDER RECALL IN OCT 2017. EVER SINCE THEN I HAVE HAD MY ENGINE LIGHT COME ON FOR EVAP LEAKS. IT HAS BEEN TAKEN BACK TO THE DEALER MULTIPLE TIMES AND THEY EITHER SAY THEY FOUND A LEAK AND FIXED IT OR TELL ME THEY CAN'T FIND A LEAK. LIGHT WILL COME BACK ON WITHIN A FEW DAYS TO A FEW WEEKS. NEW ENGINE ONLY HAD 12MONTH/12,000 MILE WARRANTY ON IT EVEN THOUGH I AM STILL UNDER MILEAGE FOR INITIAL WARRANTY (AT 80,000 NOW) THEY CLAIM MY CAR IS NOT UNDER THE NEW RECALL AND IS NOT A FIRE RISK. HAVE SMELLED FUEL ONCE. LIGHT IS CURRENTLY ON, DEALER AND KIA HAVE BEEN NO HELP AND SINCE NEW WARRANTY IS UP THEY HAVE STARTED WANTING ME TO PAY FOR THE DIAGNOSTIC AND REPAIRS.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE OPERATING THE VEHICLE, A KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT AND THE VEHICLE HESITATED TO ACCELERATE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 95,000.

ENGINE ABRUPTLY SHUT OFF WHILE DRIVING AT 50 MPH DOWN THE EXIT RAMP OF A HIGHWAY. NO ENGINE KNOCKS, SOUNDS OR ABNORMAL SIGNS OF CONCERN. LUCKILY, THE CAR WAS ABLE TO ROLL TO A STOP ON THE SHOULDER OF THE ROAD TO CALL ROADSIDE ASSISTANCE. CAR WAS TOWED TO DEALERSHIP WHO DIAGNOSED ENGINE FAILURE DUE TO A PROBLEM WITH THE "BEARINGS" . ENTIRE ENGINE NEEDS TO BE REPLACED. WE ARE THE ORIGINAL OWNERS OF THIS VEHICLE AND HAVE HAD ALL OF ITS SERVICING DONE AT THE DEALERSHIP INCLUDING THE LAST ONE 2 MONTHS AGO. WE HAVE NEVER HAD A CHECK ENGINE LIGHT COME ON OR HAD ANY NOTIFICATION FROM THE MAINTENANCE CHECKS THAT THIS MAY BE A PROBLEM. WE HAVE FOUND OUT THAT KIA SORENTOS OF 2013 WITH A 2.4L GDI ENGINE HAS BEEN RECALLED FOR THIS SAME REASON AND I STRONGLY SUSPECT THAT OUR MOTOR HAS THE SAME DEFECT. AFTER A SUPERFICIAL ONLINE SEARCH, THERE ARE NUMEROUS COMPLAINTS OF SUDDEN ENGINE FAILURE IN THIS MODEL OF KIA SORENTOS THAT WERE NOT COVERED UNDER THIS RECALL (SC147. I BELIEVE AN INVESTIGATION SHOULD BE IN ORDER. SHOULD WE HAVE NOT TAKEN THIS EXIT, THIS MOST CERTAINLY COULD HAVE CAUSED A HIGH SPEED MVA INVOLVING MULTIPLE VEHICLES IF THE CAR ABRUPTLY SHUTS OFF WHILE CRUISING AT A HIGHWAY SPEED. NOTE: APPROX. MILEAGE OF THE CAR IS 107,000.

ON DECEMBER 21, 2018 I CALLED TO MAKE A APPOINTMENT TO HAVE MY SUV RECALL TAKEN CARE OF. THEY SET ME UP WITH A APPOINTMENT JANUARY 3, 2019 AT 9:00AM. WELL I MAKE IT TO MY APPOINTMENT ON TIME AND HAND THE KEYS OVER TO THE SERVICE DEPARTMENT, THEY TELL ME IT SHOULD TAKE ABOUT 45MINS TO A HOUR. 2 HOURS LATER MY SUV IS DONE AND THEY SAID IT IS FINE AND THAT THEY CHANGED MY OIL. I APPRECIATE THE OIL CHANGE BUT I JUST HAD IT CHANGE NOT EVEN A 1,000MILES AGO. ANY WAYS, I GET IN MY SUV AND DRIVE HOME, IT'S DRIVING AND RUNNING NORMAL, JUST LIKE IT WAS BEFORE I BROUGHT IT IN, NORMAL. TAKATA RECALL ON JANUARY 4, 2019 AT 8:20PM I'M DRIVING BACK HOME FROM SHOPPING AT TO WAL-MART, WHEN MY SUV SHUTS OFF COMPLETELY, MY LIGHTS WERE STILL ON, ALL THE LIGHTS ON THE DASH CAME ON, I PUT MY FLASHERS ON AND COAST TO THE SIDE OF THE ROAD. I PUT IT IN PARK, TURN THE SUV OFF, THEN I TRY TO START IT, WOULD NOT START, SO I TURN IT OFF AND TRY AGAIN, IT STRUGGLED TO START BUT IT STARTED UP. I PUT IT IN DRIVE AND COUNTIE HEADING HOME. I GET 1MILE AND IT DOES IT AGAIN. SO I DID JUST LIKE DID THE FIRST TIME AND SAME RESULTS. FINALLY I MADE IT HOME. THE NEXT DAY I GO TO CALL THE DEALERSHIP, BUT I'M TOLD THE SERVICE DEPARTMENT IS CLOSED ON WEEKENDS. WELL I'VE BEEN REMODELING MY HOME MYSELF AND I FORGET TO CALL KIA, MY CAR WASN'T ACTING WEIRD SO I KIND OF FORGOT ABOUT IT. TAKATA RECALL UNTIL JANUARY 11, 2019 7:36PM I DRIVE TO GO DROP MY CHILD OFF TO HIS MOTHER AND I HEAR A TAPING NOISE UNDER MY HOOD, BUT IT ONLY MADE IT THAT ONE TIME SO I PAID NO MIND TO IT. TAKATA RECALL JANUARY 21,2019 7:21PM I'M DRIVING ON MY WAY HOME ON A BACK ROAD THAT IS A SHORT CUT FROM WHERE I WAS COMING FROM. AN I HEAR THIS LITTLE GRINDING NOISE, AND THEN THE TAPING NOISE I HEARD BEFORE BUT IT WAS LOUDER AND IT DIDN'T STOP. MY CHECK ENGINE STARTED FLASHING SO I PULL OVER AND CALL FOR HELP. MY OTHER HALF SAID ITS A ROD BEARING.

THE CAR WILL STALL, UNEXPECTEDLY, DURING DRIVING AND THEN THE CAR'S COMPUTER ERASES THE CODE, MAKING IT IMPOSSIBLE TO IDENTIFY THE PROBLEM.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO FUCCILLO KIA OF GREECE (LOCATED AT 4321 W RIDGE RD, ROCHESTER, NY 14626, (585) 720-8000) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 78,800.