2013 KIA SORENTO Complaints

TAKATA RECALL ON BACK LOCKS. LOCK JAMMED ON BACK DOOR. DOOR WILL NOT UNLOCK FROM INSIDE OR OUT.. HAVING PROBLEMS WITH KIA DEALERSHIP HONORING A RECALL THAT I THIN SHOULD INCLUDE MY VEHICLE. THERE WAS A RECALL FOR FRONT LOCKS A COUPLE OF YEARS AGO THAT WAS REPAIRED. NOW THE BACK LOCKS ON THE BACK DOOR IS DOING THE SAME THING. THIS IS A DANGER TO MY GRANDCHILDREN WHO SITS IN THE BACK OF MY CAR. THE AIR BAG LIGHT IS ALSO MALFUNCTIONING. I HAVE ASKED KIA CHECK THE AIR BAG, BUT TOLD MY VIN NUMBER IS NOT ON THE LIST. AND THAT MY LOCKS ARE NOT ON THE RECALL LIST. THESE ARE ALL MANUFACTURING PROBLEMS AND SHOULD BE TREATED AS SUCH.. THE VEHICLE IS IN MOTION MOST OF THE TIME WHEN THE AIR BAG LIGHT "OFF" APPEARS.. THE VEHICLE WAS /IS STATIONARY WHEN THE BACK DOOR LOCK ON THE DRIVER'S SIDE WILL NOT LOCK OR UNLOCK, ALTHOUGH RESONDS TO KEY PAD SOUND AS THOUGH UNLOCKED, THE DOOR REMAINS LOCK. ALSO, WHEN DOOR IS UNLOCKED ON THE INSIDE, DOOR WILL NOT OPEN. CAR IS STATIONARY.

MY VEHICLE HAS GONE INTO "LIMP" MODE TWICE ON THE INTERSTATE AND TWICE IN LOCAL TRAFFIC WITHOUT WARNING. THE LAST TIME WAS YESTERDAY, DECEMBER 30, 2018. THAT MEANS THAT I LOSE ALL POWER TO ACCELERATE BEYOND A LOW LIMIT. IF I PULL OVER AND RESTART THE MOTOR, IT RUNS NORMALLY FOR SEVERAL HUNDRED MILES AND THE MIL LIGHT GOES OFF. ACCORDING TO THE DTC CODES, I HAVE A FAULTY THROTTLE BODY AND THROTTLE ACTUATOR SENSOR, HOWEVER THEY WERE CHECKED AND SHOWN TO BE WORKING NORMALLY. I SEARCHED FOR VEHICLES WITH SIMILAR PROBLEMS ON THE INTERNET AND FOUND THAT THE PROBLEM LIES WITHIN THE COMPUTER. THERE WAS EVEN A KIA ECU UPGRADE PART NUMBER SUPPLIED AS THE FIX. WHEN I CONTACTED SEVERAL KIA SERVICE DEPARTMENTS, I WAS TOLD THAT THEY NEVER HEARD OF SUCH A PART NUMBER. I ALSO CONTACTED CUSTOMER SERVICE AT KIA HEADQUARTERS. THEIR RESPONSE WAS TO TAKE MY VEHICLE TO A DEALERSHIP FOR DIAGNOSIS. THIS IS A VERY SERIOUS PROBLEM - TO SUDDENLY LOSE POWER WHILE TRAVELING ON A CONGESTED HIGHWAY. I TAKE VERY GOOD CARE OF MY CAR. IT HAS ABOUT 22,000 MILES, WITH OIL CHANGES EVERY FOUR MONTHS. *DT *JB

THE ENGINE SEIZED WITHOUT WARNING WHILE I WAS DRIVING ON A SIDE STREET AFTER TRAVELING ON THE HIGHWAY FRO 150 MILES. KIA HAD A CLASS ACTION SUIT AGAINST THE ENGINE AND INCREASED THE WARRANTY TO 10YR OR 120K MILES. MINE SEIZED AT 126K MILES. KIA REFUSED TO FIXED IT AND IT WOULD COST 5K FOR A REBUILT ENGINE OR 12K FOR NEW ENGINE.

CAR COMPLETELY STOPPED ON ROAD WHILE RUNNING TWICE WITH NO WARNING LIGHTS WHAT SO EVER. BOTH TIME THE CAR TURNED OFF AND UPON INSPECTION IT HAD NO OIL DESPITE REGULAR MAINTENANCE. FIRST TIME THE CAR TURNED OFF, I WAS TOLD IT WAS DUE TO SLUDGE/DEBRIS IN ENGINE THAT CAUSED A GAS SENSOR FAILURE (DESPITE REGULAR MAINTENANCE). RECOMMENDATION WAS TO CHANGE THE OIL VERY OFTEN TO CLEAR ANY POTENTIAL REMAINING SLUDGE SO WE HAVE BEEN CHANGING OIL EVERY 2K. DESPITE OF THIS, CAR TURNED OFF AGAIN (AGAIN NO WARNING LIGHTS) ON THE HIGHWAY RAMP ACCELERATING TO ENTER THE HIGHWAY AFTER FILLING THE GAS TANK. THIS TIME THE ENGINE HAS NOW APPARENTLY CEASED. THIS SET OF ISSUES ARE DESCRIBED BY 100S OF PEOPLE ON THE INTERNET AND MIRROR THE ISSUES FOUND IN THE FWD 2013 ENGINES, SO IT IS PUZZLING WHY THERE IS NO RECALL FOR THIS CAR'S ENGINE.

APPROXIMATELY ONE YEAR AGO I PAID DEALER TO REPLACE DEFECTIVE DRIVER SIDE REAR DOOR HANDLE. TODAY PASSENGER SIDE REAR DOOR HANDLE BROKE OFF IN HAND WHILE OPENING DOOR (SAME AS PREVIOUS). NOW UNABLE TO OPEN REAR DOOR FROM OUTSIDE OF CAR

I BOUGHT MY 2013 KIA SERENTO IN NOVEMBER OF 2017. I HAD IT FOR 33 DAYS AND THE ALTERNATOR WENT OUT. I CALLED KIA IN JOPLIN AND THEY TOLD ME TO BRING UP THERE. ONCE I ARRIVED, AND I SET FOR OVER HALF THE DAY, THEY TELL ME THAT MY KIA IS NOT UNDER WARRANTY AND IT WAS GOING TO COST ME $1000. AFTER HAVING IT REPLACED THE RADIO SHUTS OFF AND ON BY IT'S SELF AND NOW THE FLAT TIRE LIGHT STAYS ON ALL THE TIME. THE RADIO TURNS ON AND OFF WHILE DRIVING AND TURNING. PLEASE HELP ME WITH THIS. I AM TOLD THAT THERE IS NO RECALLS ON MY CAR.

THE LOW BEAM HEADLIGHTS WON'T WORK. THE HIGH BEAMS ARE FINE. TOOK TO THE DEALER AND THEY SAID THAT IT WAS A MALFUNCTION IN THIS MODEL HEADLIGHTS BUT IT'S NOT COVERED AND IT WAS THE ONLY YEAR THEY USED THESE HEADLIGHTS. SO THEY TOLD ME IT'S GOING TO COST $2000 TO FIX MY HEADLIGHTS.

DRIVING FINE, CAME TO A STOP SIGN, STOPPED, PUSH ACCELERATOR AND ENGINE REVVED TO HIGH RPMS BUT DID NOT MOVE. VEHICLE BEGAN TO MOVE BUT LACKED POWER. ABOUT 150 YDS UP THE ROAD, ALL DASHBOARD LIGHTS CAME ON AND VEHICLE SHUT DOWN, LEAVING VEHICLE HALF WAY IN THE ROAD ON A STEEP, BLIND HILL. 37 DEGREES OUTSIDE- VEHICLE WOULD NOT START. FOUR YEAR OLD CHILD IN THE CAR AS WELL

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO ILLUMINATE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT RESUMED DRIVING TO HER RESIDENCE USING THE HIGH BEAM HEADLIGHTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS OF THE HEADLIGHTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000.

I WAS DRIVING ON THE FREEWAY AND MY SUNROOF EXPLODED. IT SOUNDED LIKE A GUNSHOT. SOME GLASS FELL INTO THE CAR AND LARGE CHUNKS WERE THROWN BEHIND ME INTO TRAFFIC.