2012 KIA SORENTO Complaints

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2012 Kia Sorento. The contact stated that while driving at 35 MPH, the contact detected a burning rubber odor. The TPMS and check engine warning lights were illuminated. There was smoke coming from underneath the hood and through the air vents, causing the front windshield to fog. The contact was unable to see and crashed into the side of a residential porch, scraping the driver's side mirror and front driver's side quarter panel. The contact did not sustain any injuries, and no medical attention was received. No police report was filed. The vehicle was towed to Firestone, where a leak test was performed, and it was determined that an unknown fluid had leaked onto the starter. The starter was replaced; however, the vehicle hesitated to start. The contact later received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The dealer was made aware of the failure and scheduled an upcoming appointment for a diagnosis. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 66,000.

The contact owns a 2012 Kia Sorento. The contact stated that after the vehicle was repaired under NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic), the ABS, Brake, and TPMS warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost of the diagnostic test. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.

The contact owns a 2012 Kia Sorento. The contact stated while starting the vehicle, he became aware that the check engine warning light was illuminated. The vehicle was taken to a local dealer and serviced under NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the failure persisted. The contact was informed by the technician that the HECU fuse had been replaced. The contact attempted to disable the check engine light with a scanner; however, the light failure persisted. The vehicle was taken to an independent mechanic where it was diagnosed with an ABS HECU Hydraulic Control Unit malfunction. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 193,000.

The contact owns a 2012 Kia Sorento. The contact stated that while driving at an undisclosed speed, he smelled an abnormally strong gasoline odor. No warning lights were illuminated. The contact exited the vehicle and unlatched the hood, only to discover gasoline flowing on top of the engine. The contact stated that he had made it home safely and ran water through the engine to clean the gasoline off. The contact researched the failure online and related the failure to NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine). The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the recall. The failure mileage was approximately 190,000.

Unknown… This is what happened. I was at a stoplight first car in line. While waiting for the light the car just shut off without warning. It would not go into park, key would not turn, the dashboard was lit up & radio on. I turned on my flashers. I called a tow and kept doing everything to get the car to start after about 15 -20 minutes or so I finally got it to go in park turn the key and it started and the car drove like it never happened. It didn’t make a noise before stopping no warning lights came on or anything.

Driving from a parking lot to roadway the engine seized. We have never had a recall. We bought it in 2019. I understand this has been a problem for many. Can I get the engine replaced on the recall? We had just had a lot of work done. Oil change, struts, brakes, etc.

Q: What component or system failed or malfunctioned, and is it available for inspection upon request? A: The electrical problem started with battery power drainage. After two battery replacements, other electrical problems started to occur. Turn signal lights would not work, windows would not open or close, the left headlamp failed, was replaced, but did not work, all warning lights stayed on. Q: How was your safety or the safety of others put at risk? A: The various electrical failures first occurred while driving the vehicle. I was inable to signal to change lanes. Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: No. Q:Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A: Yes. Before the battery drainage issue ocurred, the check engine light and ABS indicator lights began staying on all the time.

The contact's ex-husband owned a 2012 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.