2013 KIA SORENTO Complaints

The contact owns a 2013 Kia Sorento. The contact stated that the vehicle was initially taken to the dealer to have the A/C unit repaired. After the A/C repair was performed on the vehicle, the contact stated that the vehicle stalled while driving at various speeds and while idling. The contact stated that prior to vehicle stalling, several unknown warning lights illuminated on the instrument panel. Upon investigation, the contact discovered Kia Voluntary Service Campaign: SC106 - 2011-2013, My Kia Sorento ECM Logic Upgrade, which the contact linked to the failure. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

We were driving on highway at 120 kmh. The road was smooth and we had no error/service dash lights illuminated. Suddenly we heard a loud bang and we lost total control of the vehicle. We (hit) slid onlong the concrete highway which prevented the car from flipping and entering oncoming traffic. Our terrifying experience lasted about 8 seconds until we came to a stop. We were fortunate that we were not crashed into by nearby traffic. The original manufacturer alloy rear left wheel shattered. I have pictures of the wheel. The wheel totally separated from the hub. The tire was in good condition and we didn't hit any bumps or pothole. I notified KIA about this issue with reference # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Paint on roof and hood is excessively peeling like thousands of other white KIA's...

The contact owns a 2013 Kia Sorento. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Kia sorento pearl white paint peeling off the car leading to rust and corrosion. Started around May of 2021 at about 120000 miles has continued to progress around the vehicle.

I have the snow white pearl color paint that is peeling rapidly off ( or what the body shops call Delamination ) . My paint began peeling in a tiny spot I thought was a chip from a rock but rapidly began peeling all over .

The contact owns a 2013 Kia Sorento. The contact stated that while attempting to start the vehicle, the vehicle failed to respond as intended. The contact inspected the vehicle and became aware that the fuse box was burned. The vehicle was taken to an independent mechanic where the box was replaced; however, the failure persisted, and the fuse box was burned again. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000.

After having the recent recall completed at the dealer, shortly thereafter I noticed that the ABS warning light, traction control warning light, and the downhill assist warning light all came on and stayed on while driving. The service department at the dealership says that these events are not related to the recent recall. I checked online and the problem seems to be a faulty speed sensor in the hub is to blame. There are NUMEROUS complaints from KIA and Hyundai owners that all point to this part having failed. The 2011 to 2015 KIA Sorento (like mine), seems to be especially problematic. I feel this is a safety related issue that should be remedied by the dealer and the expense for this often-failed part should not be borne by the owners. My car has less than 40K miles and is not cruddy or rusty underneath. If this is not addressed, several safety features will not function and the drivers of these cars, as well as others on the road will be in peril. MANY owners are just driving with the warning lights on due to the complexity and high cost of this repair. I feel KIA should address this so as to save lives and show their customers some respect. Thanks! PS: I had the vehicle plugged into a code reader at a local well-known auto parts store and they confirmed that it was a wheel speed sensor.

I have been Trying to set up a appointment with Citrus Motors Kia, Ontario California.1350 S Woodruff Way Ontario California 91761. And they are giving me the rounds. Seen last week I have been texting them and calling. And no answer.

The contact owns a 2013 Kia Sorento. The contact stated while driving at various speeds, the engine overheated, and the temperature gauge became elevated. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the head gasket was blown and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.