2022 KIA SORENTO Complaints

The design of the grill on this vehicle is poorly constructed and leads to safety issues. I purchased the vehicle in October 2024 and early January 2025, my husband was driving on the highway when the vehicle stopped. No lights, no warnings, just stopped providing power-while driving at a high speed on the highway. He was able to make it to the side of the road and get home that evening only to find out the radiator was punctured and needing replacement. Just 4 months later the exact same thing happened. The grill has no protection for an essential part of the vehicle. Minor road debris can completely shut down the vehicle, without warning, leading me to believe it is not intended to be on the road with its current design. The dealership has replaced the radiator both times and I’ve reached out to Kia directly. This is not an uncommon issue for this model. Many accounts of this exact same problem on social media and other public forums. Kia is aware this design flaw puts their customers at risk and are doing nothing to prevent it.

My check engine light came on and my SUV started sputtering so I pulled over called my Husband who came and had it towed to Langdale Kia of Valdosta, Ga.

The contact owns a 2022 Kia Sorento. The contact stated that after coming to a complete stop, while attempting to accelerate, the vehicle failed to immediately respond. Additionally, the “Battery Failure” and check engine warning lights were illuminated in red. The contact scheduled an appointment with the dealer, but the vehicle was not yet diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 26,000.

2022 Kia Sorento LX started off with rpm acceleration randomly. It progress and started happening multiple times during a ride. Took it to Jake Sweeney Kia dealership, they were not able to pick up on any codes. They said they tried a flight recording and couldn’t record data, but not even 15 minutes off the lot the symptoms proceeded. Now the vehicle is trying to shift gears while in drive. I’ve provided videos and the dealership responded back and said, “After speaking with my manager about this situation I can't really do too much until it becomes a constant issue. I know that isn't what you want to hear but at this time without a check engine light or it happening all the time there isn't much I can accomplish for you.” Not only is this a safety hazard for myself and my child this is negligence on Kia and Jake Sweeney Kia Florence.

I am filing this complaint regarding a serious transmission defect in my 2022 Kia Sorento. The vehicle frequently hesitates, stalls, and at times fails to accelerate properly, creating a dangerous situation when driving in traffic, merging, or crossing intersections. This poses a direct safety hazard to me, my passengers, and other drivers on the road. I brought the vehicle to Mark Kia Service in Scottsdale, AZ. The dealership acknowledged that the transmission issue is a known defect in this model. However, they refused to repair the problem unless they could “replicate” the malfunction during their testing. Because the issue is intermittent, it does not always occur on demand, leaving me without any repair or resolution despite the safety risk. This policy effectively forces consumers to continue driving unsafe vehicles. I have already experienced several close calls where the vehicle’s hesitation and lack of response nearly caused an accident. The defect is widely reported among other owners of the 2022 Sorento, yet Kia and its dealerships are failing to provide adequate remedies under warranty. I am submitting this complaint to request an investigation into Kia’s handling of this matter. The failure to repair a known transmission defect, despite documented safety risks, places drivers and the public in harm’s way. A recall or mandatory corrective action should be considered to ensure consumer safety.

2022 Kia sorento under 86,000 miles is jerks intermittently but no codes are being shown. Currently at the dealership and tech suspects transmission, which has been reported by numerous consumers of this issue but the recall was only applied to certain Kia sorentos and it should be broader.

Everytime i put my car in cruise control for 1-2 minutes after i take the cruise control off the breakers are gone and them come back

While driving my 2022 Kia sorento on the interstate a sudden check engine light illuminated and the car totally stalled out with a severe decrease in power causing me to almost be rear ended by interstate traffic before I could get off the road safely. After taking the vehicle to the dealership for diagnostics I was informed there was a P1C2D03 trouble code which is associated with the 8 speed dual clutch transmission indicating an internal fault in the electric oil pump of the TCU. Upon further investigation we find out this code was associated with a safety recall that went out for this particular Kia model and transmission. The original owner took this car in to have the recall repaired back in 2023 without the fault code showing or any issue presenting from the vehicle. They were simply taking it in to clear the recall they were sent. While it was at the dealership they flashed the system like they were supposed to do according to the campaign instruction and sent them on their way. Fast forward to now and I am getting this same fault that the recall was sent out for but I have the code which according to the campaign instructions Kia was supposed to replace the transmission due to a mfg defect. Kia is refusing to replace the transmission now saying the recall can not be reopened and since I am the second owner and my warranty is expired I will have to pay over $5,000 for a replacement.

At start up, vehicle’s engine will sometimes have abnormally strong vibrations/shaking, loud noises, and will only produce reduced power (vehicle struggles to accelerate). The check engine light is illuminated when this happens. I am typically able to clear it by shutting off the vehicle one to two times. I have attempted to repair this defect at least 4 times but Kia has been unable to resolve.

The vehicle will sometimes, after shifting from park to drive, roll backwards if on an incline, even while gassing. If not an incline when this occurs, the vehicle will not move forwards. This typically lasts for a few seconds before the transmission engages. This happens intermittently; the first time it happened to my family member, it almost caused an accident. Kia has attempted to repair this defect three times but has been unsuccessful. During the last repair attempt, the Kia tech told me that they’ve seen multiple vehicles with this issue, and that it is “normal” for Kia.