2013 KIA SORENTO Complaints

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING FROM NEW JERSEY TO FLORIDA, THE CONTACT NOTICED THAT THE OIL LEVEL WAS LOW. THE CONTACT STOPPED TO ADD OIL TO THE VEHICLE. ONCE THE CONTACT ARRIVED IN FLORIDA, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN UNKNOWN KIA DEALER IN FLORIDA, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE REMAINED AT THE DEALER WITH POSSIBLE OIL AND ENGINE FAILURES. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING), BUT SHE WAS NOT INFORMED OF IT WHEN THE VEHICLE WAS PURCHASED IN JULY OF 2017. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,900.

WHILE DRIVING 60MPH. THE ENGINE STARTED TO LOOSE POWER AND THE ENGINE SEIZED CAUSING A CONNECTING ROD TO BE EJECTED OUT OF THE BOTTOM OF THE ENGINE. THE VEHICLE HAD 29,200 MILES ON IT. THIS IS THE 2.4 ENGINE. NOT THE THETA ENGINE, BUT THE SAME BOTTOM END AS THE THETA ENGINE!!

2013 KIA SORENTO. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. *LD THE CONSUMER STATED THE MANUFACTURER AND DEALER WERE BOTH NOTIFIED BUT COULD NOT OFFER A SOLUTION.*JS

MY WIRING FOR MY HEADLIGHT MELTED, THE WIRING WAS REPLACED AND ITS MELTING AGAIN AND NOT WORKING.

SPONTANEOUS VEHICLE FIRE. TRAVELING ON US-27 IN FLORIDA, STOPPED AT RED LIGHT AND SMOKE STARTED COMING OUT FROM UNDER THE HOOD, PROCEEDED THROUGH THE LIGHT ONCE IT TURNED GREEN TO GET TO THE SIDE OF THE ROADWAY WHEN SMOKE STARTED THROUGH THE VENTS AND FLAMES CAME OUT FROM UNDER THE HOOD AS WELL. CAR BECAME DISABLED AND 3 OF US JUMPED OUT AND RAN DOWN THE ROAD, AWAY FROM THE CAR. THE ENTIRE CAR WENT UP IN FLAMES IN A MATTER OF SECONDS FROM EXITING.

PCM RECALL. VEHICLE STALLS AT STOPS AND SLOWING OF VEHICLE. AUGUST 6 TURNED OFF ENGINE WOULD NOT RESTART AFTER PARKING IN DRIVEWAY AND TURNING ENGINE OFF. AUGUST 4 AND 5, 2018 VEHICLE STALLED WHEN I WAS COMING TO A STOP ON THE ROAD IN TOWN.

MY 2013 KIA SORENTO WITH A THETA 2.4 LITER ENGINE EXPERIENCED COMPLETE ENGINE FAILURE AT 63,000 MILES; ON TUESDAY 3/21/17. WHEN MY ENGINE FAILED/HEARD LOUD ENGINE NOISES I WAS DRIVING ON HIGHWAY I-10 NORTH IN TUCSON AZ RUSH HOUR TRAFFIC, I HAD TO COAST OVER IMMEDIATELY TO THE SIDE OF THE HIGHWAY, VERY DANGEROUS LUCKY NO ACCIDENT. I UNCOVERED IMPORTANT INFORMATION ABOUT KIA THETA 2.4 LITER ENGINE PROBLEMS. SPOKE TO KIA CERTIFIED MASTER TECHNICIAN; MORGAN THAT TOOK APART MY ENGINE FOR WARRANTY EVALUATION. HE SAID THEY HAVE BEEN SEEING THIS ENGINE PROBLEM; IT'S FAILURE OF THE #3 CYLINDER CONNECTING ROD, FEELS IT'S AN ENGINEERING MISTAKE, THE PORT SIZES FOR THE OIL FLOW ARE NOT SIZED PROPERLY, CAUSING INSUFFICIENT OIL FLOW OVERTIME AND COMPLETE ENGINE FAILURE. MY ENGINE LOOKED BRAND NEW, THERE WAS NO SLUDGE BUILD UP, AND THE OIL PUMP LOOKED BRAND NEW AS WELL. I HAVE ATTACHED PICTURES FOR PROOF. THERE WERE VERY SMALL BRONZE COLORED METAL FLAKES IN THE OIL PAN; HE SAID IT WAS LIKE PANNING FOR GOLD IN THE OIL PAN. THE METAL FLAKE EROSION DIDN'T HAPPEN OVERNIGHT THIS WAS SLOWLY HAPPENING WITH EVERY MILE BEING DRIVEN; THE METAL FROM THE CONNECTING ROD BEARINGS ERODED OVERTIME IN SMALL METAL FLAKES AND COLLECTED IN THE OIL PAN. I HAD PEORIA KIA IN PEORIA, AZ DO MY LAST WARRANTY INSPECTION & MAINTENANCE SERVICE/OIL CHANGE ON MY 2013 KIA SORENTO IN DECEMBER 2016. I ESPECIALLY ASKED THE SERVICE ADVISOR TO CHECK OUT EVERYTHING INCLUDING THE ENGINE BEFORE THE 60,000 MILE SECOND OWNER POWERTRAIN WARRANTY WAS ABOUT TO EXPIRED. KIA KNEW ABOUT THE NUMEROUS PAST WARRANTY CLAIMS ON THIS 2.4 LITER ENGINE, A QUICK OIL ANALYSIS WOULD HAVE SHOWN METAL DEBRIS PARTICULATES IN THE OIL, INDICATING A SERIOUS ENGINE PROBLEM DEVELOPING. THE METAL SHAVINGS COLLECTING IN THE OIL PAN THAT SHOULD HAVE BEEN DETECTED BEFOREHAND.

LOW BEAM HEADLIGHTS QUIT WORKING. THE CONNECTION PLUGS COMPLETELY CORRODED. HAPPENED TO BOTH SIDES.

VIN IS [XXX] 2009 KIA RIO 5 SX- AFTER DRIVING TO SAN DIEGO AND BACK TO PORTLAND OR, OUR ENGINE BEGAN TO PUTTER AND HAD ISSUES ACCELERATING AND SMELLED LIKE IT WAS ON FIRE. WE ALSO NOTICED A RATTLING SOUND THAT INCREASINGLY GOT LOUDER. ONCE HOME THE ENGINE LIGHT CAME ON SO WE TOOK IT TO THE SHOP WE GET ALL OF MAINTENANCE DONE AND THEY SAID THAT THEY SPOKE TO KIA AND FROM WHAT THEY SEE AND HEAR, WE WILL NEED TO GET A NEW ENGINE. THEY EVEN SAID THEY WOULD NOT WORK ON THE ENGINE DUE TO LIABILITY CONCERNS. I THEN CALLED A KIA DEALERSHIP AND THEY SAID IT SOUNDS LIKE I NEED A KNEW ENGINE, EVEN WITH OUT BRINGING IT TO THEM. THEN I TOOK IT TO THE KIA DEALERSHIP I PURCHASED IT FROM. THEY SAID IT WOULD COST ABOUT 500 BUCKS TO HAVE THE SHOP OPEN THE ENGINE UP BUT FROM THE SOUNDS AND SMELL THEY SAID I WILL NEED TO GET A NEW ENGINE. KIA HAS STATED THAT MY CAR IS OUT OF WARRANTY AND THAT THE ENGINE IS NOT THE ONE THAT WAS RECALLED AND IN A LAWSUIT ALREADY. THE ISSUE WITH THAT ENGINE IS THE SAME AS MY ENGINE NOW. A CAR THAT HAS BEEN MAINTAIN RELIGIOUSLY BY THE OWNERS MANUAL AND IS ONLY 5 YEARS OLD OF WHICH I OWNED IT FOR 2 OF THOSE YEARS, WITH 125874 MILES SHOULD NOT FAIL LIKE THIS. I HAVE BEEN TRYING TO WORK WITH KIA CORPORATE BUT THEY KEEP COMING BACK WITH I WILL NEED TO PAY FOR THE NEW ENGINE BECAUSE THE FAILURE WAS DUE TO POOR MAINTENANCE (NOT TRUE) AND BECAUSE THE ENGINE I HAVE IS NO LONGER BEING MADE OR USED BY KIA. THE COST IS BETWEEN 5000 AND 10000 DOLLARS AND THEIR GOOD WILL OFFER WAS TO PAY 1200 OF THAT. THEY HAVEN'T EVEN OPENED UP THE ENGINE TO FIND OUT WHATS WRONG.... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TOWED TO KIA OF EAST SYRACUSE (6717 MANLIUS CENTER RD, EAST SYRACUSE, NY 13057, (315) 701-5898), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,155.