2013 KIA SORENTO Complaints

103,000 MILES ON MY 2013 KIA. I'M DRIVING AT ABOUT 40 MPH ON THE INTERSTATE DURING RUSH HOUR TRAFFIC. THE CAR DIES. AFTER HAVING IT TOWED AND INSPECTED, THE DIAGNOSIS IS, "SEIZED ENGINE". AFTER DROPPING THE OIL PAN, PIECES OF BEARINGS AND METAL SHAVINGS ARE EVERYWHERE. THIS SOUNDS TO ME EXACTLY WHAT KIA HAS RECALLED THOUSANDS OF CARS FOR. WHY ISN'T MY KIA UNDER RECALL? FOR SUCH A NEW CAR TO HAVE AN ENGINE SEIZURE FROM WORN OUT BEARINGS SEEMS LIKE A FAULTY BUILD.

WHILE ON VACATION IN NEW MEXICO, WE WERE DRIVING ON I-40 WHEN WE HEARD A DEAFENING BOOM AND REALIZED THE SUNROOF HAD SPONTANEOUSLY BURST AND THE ARMATURES AND MECHANISM THAT CONTROL THE OPENING AND CLOSING OF THE SUNROOF HAD DETACHED FROM THE CAR. THERE WERE NO OTHER VEHICLES BEHIND, BESIDE, OR IN FRONT OF OUR VEHICLE AT THE TIME OF THE INCIDENT. WE WERE FOLLOWING THE POSTED SPEED LIMIT AND THE WEATHER WAS CLOUDY. WHEN THE GLASS BURST, THE INSIDE SLIDE COVER VIBRATED VIOLENTLY AND BEGAN TO OPEN. BOTH MY HUSBAND AND I HAD TO HOLD THE COVER CLOSED WITH OUR HANDS TO AVOID FALLING GLASS UNTIL WE COULD SAFELY PULL OFF THE ROAD TO EXAMINE THE DAMAGE. AFTER PULLING INTO A REST STOP A FEW MILES DOWN THE ROAD, IT BEGAN TO RAIN. WE HAD TO DRIVE 13 MILES TO THE NEAREST TOWN, WHILE HOLDING THE INSIDE COVER CLOSED WITH OUR HANDS, IN ORDER TO BUY SUPPLIES TO SECURE THE SUNROOF OPENING. WHEN I CALLED THE CLOSEST KIA DEALERSHIP IN ALBUQUERQUE (130 MILES AWAY), THEY INFORMED ME THEY DIDN'T REPAIR GLASS DAMAGE AND I WOULD NEED TO CONTACT AN AUTO GLASS REPAIR SHOP. I HAVE SINCE GONE THROUGH MY PERSONAL CAR INSURANCE AGENT TO HAVE THE SUNROOF REPAIRED. THE VEHICLE IS CURRENTLY AT A SHOP AWAITING REPAIR.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PITRE KIA OF LAS CRUCES (955 S VALLEY DR, LAS CRUCES, NM 88005, (575) 524-7721) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE ABS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO RIVERCHASE KIA (2200 US-31, PELHAM, AL) WHERE IT WAS DIAGNOSED THAT THE BRAKE SHIFT INTERLOCK MECHANISM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER REPLACED ONE OF THE MECHANISMS DUE TO THE VEHICLE BEING INSPECTED AND SERVICED PER NHTSA CAMPAIGN NUMBER: 15V626000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000. THE VIN WAS NOT AVAILABLE. *TT

THE SEAT BELT LIGHT HAS BECOME ILLUMINATED DUE TO A SENSOR FAILURE IN THE PASSENGER SEAT. THIS PROBLEM IS WELL KNOWN AND DISCUSSED AMONG KIA OWNERS. THE FAILURE OF THE SENSOR CAUSES ALL OF THE AIRBAG SYSTEM TO FAIL AND THE AIRBAGS WILL NOT DEPLOY. WITH THE RECENT RECALLS TO OTHER KIA AND HYUNDAI MODELS, THIS MODEL SHOULD BE EXPANDED TO INCLUDE THIS MODEL.

AT 130,288 MILES 08/31/16 VEHICLE WAS SPUTTERING AND LAGGING WHILE DRIVING BUT NO CHECK ENGINE LIGHT ON. KIA DEALERSHIP REPLACED CAMSHAFT ASSEMBLY AND CHARGED ME $2390. ON 06/26/17 AT 155,278 MILES SIMILAR PROBLEMS WITH VEHICLE SPITTING AND SPUTTERING BUT NO ENGINE LIGHT ON. DEALERSHIP COULD NOT DUPLICATE THE PROBLEMS ON A TEST DRIVE. ON 07/18/17 AT 155,872 MILES ENGINE LIGHT CAME ON. VEHICLE SPITTING AND SPUTTERING AGAIN. METAL FOUND IN OIL AND IN FILTER. DEALER SUGGESTED REPLACING ENGINE DUE TO BEARING WEAR CAUSING CVVT AND OCV STICKING. RECALL WAS DONE ON OTHER SORENTO'S, BUT MY SX V6 HAS HAD THE SAME ENGINE FAILURE AND THE DEALER TOLD ME THERE WAS NO RECALL ON MY SORENTO. MY KIA HAS SAT UNDRIVEABLE FOR ALMOST A YEAR. I HAD MY VEHICLE OIL CHANGED AT THE DEALERSHIP WITHOUT FAIL AND ONLY DROVE HIGHWAY MILES TO AND FROM WORK. I HAVE EACH OF THESE SERVICE DEPARTMENT INVOICES FROM DEAN MCCRARY KIA IN HATTIESBURG MS.

I HAVE NEVER RECEIVED A RECALL LETTER FROM THE KIA MANUFACTURING CORP. ONLY TO HERE ABOUT THEM ON THE TV NEWS.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO JEFF BELZER'S CHEVROLET, DODGE, RAM, KIA (21111 CEDAR AVE S, LAKEVILLE, MN 55044 (952) 469-4444). THE DEALER DID NOT DIAGNOSE THE VEHICLE, BUT STATED THAT THERE WAS A RECALL ON THE SAME MAKE AND MODEL VEHICLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE SUDDENLY MALFUNCTIONED AND THE VEHICLE STALLED. AFTER STOPPING AND CHECKING UNDER THE HOOD, THE CONTACT NOTICED SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS TOWED TO KOONS KIA (9610 REISTERSTOWN RD, OWINGS MILLS, MD) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS BLOWN AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.

THE MIDDLE RIGHT SIDE SEAT IS DEFECTIVE - IT IS STUCK IN THE DOWN POSITION; THE DEALERSHIP SAID A CABLE BROKE AND THEY COULD NOT FIX IT AND IT IS $600 FOR A NEW SEAT. MY DAUGHTER SIMPLY TRIED TO RAISE THE SEAT; NOTHING OUT OF THE ORDINARY. I SEARCHED SALVAGE YARDS TO FIND A REPLACEMENT AND FOUND OUT EVERYTIME A SORENTO ARRIVES AT THE YARD, THAT PARTICULAR SEAT IS SNATCHED UP. I'VE ALSO GONE ONLINE AND FOUND IT TO BE A CHRONIC PROBLEM - THE MECHANISM IS FAULTY AND THERE SHOULD BE A NO-CHARGE FIX FOR IT.