2013 KIA SORENTO Complaints

ALL THE ODOMETER AND ALL THE PANEL LIGHT ARE OUT. YOU CANNOT TRACK THE MILES, GAS AMOUNT, THE HEADLIGHT AND SIGNAL LIGHT ARE OUT AND SPEED WHILE THE VEHICLE IS RUNNING

TL* THE CONTACT OWNS A 2013 KIA SORENTO EQUIPPED WITH KUMHO SOLUS TIRES, SIZE: 235/60R/18 (NA). THE VEHICLE WAS TAKEN TO AN UNKNOWN KIA DEALER WHERE IT WAS DIAGNOSED THAT THE TREAD SEPARATED INSIDE THE FRONT PASSENGER TIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT IT WAS NOT ATTRIBUTED TO NHTSA CAMPAIGN NUMBER: 18T004000 (TIRES). THE VEHICLE FAILURE MILEAGE WAS UNKNOWN. THE TIRE FAILURE MILEAGE WAS 3,000.

DRIVING DOWN THE ROAD IN DOWNTOWN READING AND THE ENGINE SEIZED. TOWED THE VEHICLE TO A LOCAL GARAGE AND DETERMINED THE ENGINE SEIZED. TOWED TO A KIA DEALERSHIP AND THEY ARE ONLY WILLING TO DISCOUNT 1000 FOR A NEW ENGINE REPLACEMENT. THIS IS THE 2ND KIA WE HAVE HAD AN ENGINE SEIZE UP. APPROXIMATELY 2 WEEKS EARLIER WE HAD A 2015 KIA SPORTAGE THROW A ROD THROUGH THE ENGINE. KIA IS TAKING RESPONSIBILITY FOR REPAIRING THE VEHICLE, TOWING AND RENTAL CARE ON THIS VEHICLE. APPARENTLY THERE IS A DEFECT IN THEIR ENGINE DESIGN. OTHER 2013 KIA ENGINES HAVE BEEN RECALLED AND WE ARE WONDERING WHY THIS PARTICULAR ONE IS NOT COVERED IN THE RECALL. I HAVE NOT RECEIVED A RECALL NOTICE FOR EITHER VEHICLE.

PURCHASED THE SORENTO FEBRUARY 2017, AND HAD NOTICED A MISS IN IT IN NOVEMBER. SOMETIME IN MARCH, THE VEHICLE WAS DOWN TO ABOUT A QUARTER OF A TANK OF GAS AND IT STARTED JERKING VERY BADLY AND LOSING POWER.

WHILE DRIVING ON THE HIGHWAY AT 65 MPH THE ENGINE SUDDENLY STOPPED RUNNING. NO NOISE, NO WARNING, JUST CEASED OPERATING. OUR MECHANIC HAS DETERMINED THAT THE ENGINE HAS LOCKED UP. HE CHECKED RECALL ON 2013 KIA SORRENTO'S AND SOME 2013 MODELS HAD EXTENDED WARRANTIES GIVEN DUE TO THIS ISSUE. I HAVE BEEN INFORMED THAT MY VEHICLE HAS NO RECALL. I WANT TO MAKE SURE OF THIS, AND EDUCATE OTHERS THAT MAY SUFFER THE SAME ISSUE WITH THIS MODEL. NOW IT IS IN NEED OF A NEW ENGINE.

WHILE DRIVING AT ABOUT 60 MPH, IN DRIVE, MY ENGINE STARTED KNOCKING AND IT APPEARED TO BE A ROD OR CRANKSHAFT BEARING. DROVE TO KIA DEALER AND THEY SAID THAT I WOULD NEED A NEW ENGINE. I WAS TOLD IT WAS NOT COVERED BY WARRANTY BECAUSE I WAS THE SECOND OWNER. I HAVE REGULAR OIL SERVICE CHANGES AND THE CAR'S MILEAGE IS ABOUT 56,000. IT IS STILL AT THE DEALERS YARD. WE BOUGHT THE CAR IN 2013 WITH ONLY ABOUT 11,000 MILEAGE.

WHILE DRIVING DOWN THE HIGHWAY AT NIGHT I LOST BOTH HEAD LIGHTS. TOOK TO DEALER IT WAS DETERMINED THAT THEY HAVE A BURNT WIRE HARNESS. SPOKE TO KIA, KIA SAYS NO RECALL LISTED FOR MY VEHICLE YEAR.

AT 89K MILES, I WAS DRIVING APPROXIMATELY 65 MPH ON AN INCLINE ON VACATION 700 MILES FROM HOME, I HEARD A BUNCH OF NOISE COMING FROM UNDERNEATH THE VEHICLE. ALL THE LIGHTS ON THE DASH LIT UP AND ENGINE STALLED. I COASTED ACROSS 2 LANES OF TRAFFIC AND CAME TO A STOP ON THE SIDE OF THE ROAD. I HAD THE CAR TOWED TO THE CLOSEST MECHANIC FOR INSPECTION. THE ROD HAD BLOWN A HOLE IN MY ENGINE WITH NO PRIOR INDICATION THAT ANYTHING WAS WRONG WITH THE VEHICLE. I CALLED KIA CONSUMER AFFAIRS WHO TOLD ME TO HAVE THE CAR TOWED TO A KIA DEALERSHIP FOR INSPECTION WHICH I DID. THE COST FOR REPAIR IS $10K , KIA STATES THAT MY 2.4L ENGINE IS NOT PART OF THE RECALL OR AFFECTED ENGINES. MY CAR HAS BEEN MAINTAINED AND THE OIL WAS CHANGED BEFORE WE LEFT ON THIS TRIP. BOTH THE SERVICE MANAGER AT KIA AND THE MECHANIC AT THE OTHER SHOP SAY THAT THIS SCENARIO IS CONSISTENT WITH THE OTHER ENGINE FAILURES THAT ARE INCLUDED IN THE RECALL. THE LOWER BLOCK IS IN FACT EXACTLY THE SAME ENGINE. HEATHER FROM KIA TOOK MY ORIGINAL CASE INFORMATION (4/04) AND SAID I WOULD HEAR BACK. TWO DAYS LATER I CALLED AGAIN AND SPOKE WITH HELENA WHO ALSO SAID SHE WOULD WORK ON IT AND CALL ME BACK. SHE ALSO SAID THIS VIN WAS NOT INCLUDED IN RECALL "YET". 7 DAYS LATER AND NO RESPONSE, I CALLED AGAIN. THIS TIME THE REP TOLD ME THAT HELENA HAD TRIED TO CALL ME AND BECAUSE I DIDN'T ANSWER THE PHONE, SHE CLOSED MY CASE. THIS IS A COMPLETE LIE, I HAVE MY PHONE WITH ME 100% OF THE TIME AND HAVE BEEN ANXIOUSLY AWAITING A CALL. DO THEY NOT REALIZE CALLER ID IS AVAILABLE FOR A RECORDS CHECK? THEY HAVE SUPPOSEDLY REOPENED MY CASE AND I SHOULD HEAR BACK IN 48 HOURS. NO VEHICLE SHOULD HAVE AN ENGINE FAILURE AT 89K MILES. KIA MADE MONEY ON THE SALE OF ALL OF THESE VEHICLES AND NOW THEY ARE MAKING MORE MONEY ON CUSTOMERS HAVING TO BUY NEW ENGINES AT $10K? THEY WILL BE HEARING FROM AN ATTORNEY IF THIS IS NOT RESOLVED.

2013 KIA SORENTO. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE FAILURE DUE TO SLUDGE BUILD-UP. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD *CN

WE WERE DRIVING DOWN THE ROAD ONE DAY AND A LARGE METAL PIECE HIT THE BOTTOM OF THE CAR IN WHICH KNOCK THE PLASTIC SHELL COVERING THE FUEL LINE'S OFF I CALLED KIA THEY SAID SO TOLD KIA THIS COULD CAUSE A FIRE KIA SAID SO WE HAVE NOT BEEN TOLD ABOUT IT KIA WAS LIKE WHO CARES. ANOTHER THING IS THE LIGHTS ON THE DASH HAVE BEEN COMING ON EVEN AFTER FIXING THIS STILL COME ON AGAIN KIA WANTED TO CHARGE A HIGH PRICE TO FIX ONE PART THE UNDER PINNING SHOULD BE REPLACE WITH A PLATE NOT PLASTIC PART