2013 KIA SORENTO Complaints
View complaints related to 2013 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 930 complaints submitted for the 2013 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 KIA SORENTO- HARBOR CITY, CA
I HAVE PROBLEMS WITH THE HEADLIGHT PASSENGER SIDE THAT WIRE ALWAYS BURN AND I HAD TO REPLACE EVERY MONTH
Source: NHTSA WEB SITE -
2013 KIA SORENTO- MACON, GA
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE THE VEHICLE WAS IN MOTION, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA SORENTO- PORT ST LUCIE, FL
DRIVING HOME ON I 95 ABOUT 70 MILES PER HOUR VEHICLE STARTED SLOWING DOWN ON ITS OWN . AFTER HEARD LOUD NOISE VEHICLE SHAKING THEN NOISE AND LARGE CLOUD OF SMOKE BILLOWING FROM CAR. HAD TO PULL OVER AND FIRE DEPARTMENT CAME . FOUND OIL ALL OVER OUTSIDE OF ENGINE AND ENGINE WILL NO LONGER START. TRIPLE A TOWED TO SHOP AND SHOP SAYS ENGINE SEIZED AND CONNECTING ROD WENT PERFFERATTED BLOCK.OIL CHANGES PERFORMED REGULARLY AND ALWAYS USED 100 PERCENT SYNTHETIC OIL.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- SAN BERNARDINO, CA
MY SORENTO OVERHEATED AND I STOPPED THE SORENTO RIGHT AWAY . I TOWED IT TO MY KIA DEALER AND THEY TOLD ME I NEEDED A NEW ENGINE BECAUSE THE HEAD GASKETS WERE BLOWN. I DON'T UNDERSTAND HOW MY 2013 SORENTO THAT I PURCHASED NEW ALREADY NEEDED A NEW ENGINE. I HAD TAKEN IT TO TWO KIA DEALERS AND THEY WERE RUDE ABOUT THE ENTIRE SITUATION AND BLAMED ME FOR THE DAMAGE OF THE VEHICLE. THIS HAPPENED MARCH OF 2017 AND I AM NOW READING THE RECALLS FOR THE SORENTO AND THERE ARE RECALLS FOR THE ENGINE SEIZING BUT I DON'T UNDERSTAND WHY MY SORENTO ISN'T ONE OF THE CARS BEING RECALLED IF MY CAR JUST SEIZED UP OUT OF NOWHERE AND A MONTH PRIO TO THE INCIDENT I HAD AN OIL CHANGE AND EVERYTHING WAS FINE .
Source: NHTSA WEB SITE -
2013 KIA SORENTO- PEMBROKE PINES, FL
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
Source: NHTSA WEB SITE -
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2013 KIA SORENTO- BLACKLICK, OH
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 67 MPH WITH THE SUN ROOF CLOSED, THE SUN ROOF FRACTURED. GLASS AND DEBRIS FELL INTO THE VEHICLE. THE CONTACT WAS NOT INJURED. RICART KIA (4255 S HAMILTON RD #210, GROVEPORT, OH 43125, (614) 836-6503) WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA SORENTO- NORTH PORT, FL
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING UNKNOWN SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SUNSET KIA OF VENICE, 1179 US HIGHWAY 41 BYP S, VENICE, FL 34285) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CHECK ENGINE INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY PART WAS INSTALLED INCORRECTLY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CHECK ENGINE INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN TO KIA OF VENICE (1179 US HIGHWAY 41 BYP S, VENICE, FL 34285) WHERE IT WAS DIAGNOSED THAT THE POWER CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, THE FAILURE RECURRED, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO SUNSET KIA OF VENICE WHERE IT WAS DIAGNOSED THAT THE O2 SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SUNSET KIA OF VENICE WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, THE FAILURE RECURRED, AND THE CHECK ENGINE INDICATOR FLASHED. THE VEHICLE WAS TAKEN TO SUNSET KIA OF VENICE WHERE IT WAS DIAGNOSED THAT THERE WERE METAL SHAVINGS IN THE ENGINE AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 13658651. THE FAILURE MILEAGE WAS 48,899.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA SORENTO- ALLEN, TX
MY CAR HAS WORKED FINE UP UNTIL THE VERY MOMENT THIS OCCURRED. I WAS DRIVING ON THE HIGHWAY AT 60 MPH WHEN IT STARTED MAKING CLICKING NOISES. IT BECAME VERY HARD AND HEAVY TO DRIVE. NOT MORE THAN 15 MILES LATER I WAS ABLE TO EXIT AND THE MOMENT I TURNED RIGHT THE ENGINE BEGAN TO SHAKE, THE POWER STEERING NO LONGER WORKED, AND THE CAR SHUT OFF. THANK GOODNESS I WAS ABLE TO GLIDE INTO A PARKING LOT OR A MAJOR ACCIDENT AND INJURIES COULD HAVE OCCURRED. THERE ARE METAL SHAVINGS IN MY OIL AND THE BEARING COMPLETELY FELL OUT OF MY CAR. I WENT BACK TO PICK UP ALL THE PIECES (SEE PICTURE ATTACHED) NO ENGINE LIGHT HAS EVER COME ON. I HAVE NEVER MISSED AN OIL CHANGE. THIS CAR IS ONLY 6 YEARS OLD WITH 67,000 MILES ON IT. KIA IS CLAIMING MY CAR IS NOT ONE THAT IS IN THE ENGINE RECALL.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- GOODYEAR, AZ
ENGINE ON VEHICLE LOCKED UP WHILE DRIVING ON THE INTERSTATE DOING 75 MPH WITH NO WORRIES OR INDICATION THAT SOMETHING WAS WRONG
Source: NHTSA WEB SITE -
2013 KIA SORENTO- CAPE CORAL, FL
THE NHTSA.DOT.GOV SITE SAYS THERE ARE ZERO RECALLS FOR MY CAR. THIS IS NOT TRUE. MY CAR HAD AN ENGINE RECALL IN JUNE OF 2017 WHICH HAS NOT BEEN SATISFIED. THEY NOW SAY THERE IS NOTHING WRONG WITH MY ENGINE.
Source: NHTSA WEB SITE