2013 KIA SORENTO Complaints

INTERNAL SHORT IN THE OCS MAT SENSOR LOCATED IN MY PASSENGER SEAT WHERE THERE IS RARELY ANYONE SITTING. THIS IS A MAJOR SAFETY ISSUE THAT DISABLES MY ENTIRE AIRBAG SYSTEM. IT'S A $2100 REPAIR THAT SEEMS TO BE A RECURRING ISSUE FOR KIA.

I STARTED MY CAR AND TURNED MY HEADLIGHTS ON SINCE IT WAS NIGHT TIME. MY HEADLIGHTS WOULD NOT WORK. ALL THE ELECTRICAL COMPONENTS FLICKERED ON AND OFF. THE NEXT DAY, WE REPLACED THE PASSENGER SIDE LOW BEAM LIGHT, BELIEVING IT NEEDED TO BE REPLACED. ONCE THE REPLACEMENT BULB WAS PLACED, THE CONNECTOR AND WIRES BEGAN TO SMOKE. ALL THE ELECTRICAL COMPONENTS WOULD NOT WORK. WE REMOVED THE BULB FROM THE CONNECTOR AND ALL LIGHTS WORKED. I HAVE NOT BEEN ABLE TO REPLACE THE PASSENGER SIDE LOW BEAM HEADLIGHT DUE TO THE CONNECTOR MELTING. THIS IS A FIRE HAZARD. I HAVE SEEN MANY PEOPLE COMPLAIN ABOUT THIS PROBLEM, BUT CANNOT UNDERSTAND WHY THERE IS NOT A RECALL.

MY AIRBAG LIGHT TURNED ON SEVERAL MONTHS AGO AND WHILE HAVING A RECENT RECALL FOR SOMETHING ELSE TAKEN CARE OF THEY FIXED THE ISSUE WITH THE AIRBAG. IT IS NOW ON AGAIN AND I AM CONCERNED FOR THE SAFETY OF MYSELF AND PASSENGERS NOT KNOWING WHAT THE ISSUE REALLY IS. I WAS GIVEN AN APPOINTMENT FOR NEXT WEEK TO HAVE IT LOOKED AT AND WAS NOT GIVEN ANY IDEA OF WHETHER THIS WOULD BE MY EXPENSE OR KIS'A.

CAR RECALLED DUE TO DEFECTIVE MANUFACTURING PROCESS LEAVING METAL SHAVINGS IN ENGINE. TOOK TO DEALER OCT 2017 AS DIRECTED. DEALER CHANGED OIL AND REPORTED NO PROBLEM. CAR WAS SERVICED REGULARLY AND RAN NO PROBLEM OCT 17 UNTIL FEB 15 2018. NO ENGINE WARNING LIGHT ACTIVATED EVER BUT ENGINE SEIZED WHILE DRIVING IN 4 LANE TRAFFIC DURING RUSH HOUR TRAFFIC. DANGEROUS PUSH CAR ACROSS MULTIPLE LANES WITH GOOD SAMARITAN HELP. CAR TOWED TO DEALER. AT MY EXPENSE. NO CAR NOW FOR 4 DAYS. DEALER (KIA BERWYN IL.) NOT RETURNING PHONE CALLS. DEALER EVIDENTLY DID NOT CHECK FOR METAL SHAVINGS IN SYSTEM AT TIME OF RECALL. CAR SEIZING AND SMOKING WHILE GOING 40 MPH WAS A MAJOR SAFETY HAZARD. DEALER SERVICE EMPLOYEE DID NOT MENTION THE SAFETY RECALL IN 2017 & FACT WE COMPLIED AS INSTRUCTED. HAVE BEEN READING BLOG POSTS REGARDING SIMILAR PROBLEMS NOT BEING HONORED BY KIA AND I NOW KNOW ABOUT THREATENED CLASS ACTION LAW SUIT. IF KIA WILL NOT RETURN MY CALLS & REPLACE ENGINE AT NO COST I WILL SEEK LEGAL REMEDY. PLEASE ADVISE. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

WHEN SHARPLY TURNING RIGHT INTO A PARKING SPOT THERE IS LOUD KNOCK SEEMINGLY COMING FROM UNDER THE HOOD. I CHECKED THIS SITE FOR ANY RECALL NOTICES AND READ THE FOLLOWING RECALL: NHTSA RECALL NUMBER: 17V-224, RECALL DATE: MARCH 31, 2017, MANUFACTURER RECALL NUMBER: SC147 WHICH EFFECTS THIS SORT OF ISSUE. I HAVE NEVER RECEIVED ANY NOTICES FROM KIA INFORMING ME OF THIS SAFETY HAZARD OR AN OPPORTUNITY TO HAVE IT FIXED.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THEN TOWED TO SUNSET KIA OF BRADENTON (4770 14TH STREET WEST, (US41), BRADENTON, FL 34207, (941) 752-1000) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE FAILED DUE TO METAL SHAVINGS THAT WERE FOUND IN THE ENGINE UPON INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS CONTACTED THAT A USED ENGINE WOULD BE PROVIDED FOR THE REPLACEMENT; HOWEVER, A LABOR CHARGE WOULD BE ASSESSED FOR THE REPAIR. THE CONTACT WAS PROVIDED CASE NUMBER: 12622086. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

CAR HAS BEEN COMPLETELY FINE. DRIVING HOME ALL OF A SUDDEN I HEAR A LOUD NOISE AND FEEL VIBRATION. HAD A MECHANIC CHECK THE VEHICLE OUT AND THE ENGINE ROD IS MESSED UP. I NEED A NEW ENGINE. GOING 60MPH

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED AND THE OIL WARNING INDICATOR ILLUMINATED IMMEDIATELY AFTERWARDS. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER. THE VEHICLE WAS TOWED TO THE DEALER (BILL DODGE KIA IN SACO, MAINE) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE SAME DEALER A MONTH PRIOR FOR AN ENGINE EVALUATION AS PER THE MANUFACTURER'S RECALL NOTIFICATION. DURING THAT TIME, THE CONTACT WAS INFORMED THAT THE ENGINE WAS FINE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CASE NUMBER: 112611205 WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCOMPLETE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

PASSENGER HEADLIGHT FAILED. TOOK TO DEALERSHIP. THEY STATE THE WIRING HARNESS IS "MELTED" AND "THERE'S NO REPAIR OR PIGTAIL REPLACEMENT, YOU HAVE TO REPLACE THE WHOLE ASSEMBLY." ENTIRE HEADLIGHT ASSEMBLIES FROM KIA ARE $600. THE VEHICLE JUST HIT 61K MILES. MANUFACTURER'S WARRANTY WOULDN'T COVER THIS ISSUE. SO I TOOK IT HOME AND TOOK IT APART. THERE IS VOLTAGE TO THE HEADLIGHT, AND THERE IS VOLTAGE TO THE HEADLIGHT PLUG. THE GROUND SIDE OF THE HEADLIGHT PLUG LOOKS OVERHEATED, THE PLASTIC MOLEX CONNECTOR IS BORED OUT AND SHOWS CORROSION. WHEN THE BULB IS PLUGGED IN, IT WORKS SOMETIMES. I HAVE TO MESS WITH IT. THIS IS OBVIOUSLY A DEFECT. I SEE LOTS OF OTHER COMPLAINTS.

ENGINE FAILED AT 82,000.00 MILES. THIS IS THE 2.4L I-4 MPI ENGINE THAT IS NOT INCLUDED IN THE RECALL. VEHICLE IS AT DEALER AWAITING REPLACEMENT ENGINE. TECHNICIAN STATES THAT THE FAILED ENGINE PART IS IDENTICAL TO THE GDI THAT WHICH WAS RECALLED. IT HAS BEEN A MONTH AND DEALER CANNOT GIVE TIMETABLE ON THE REPAIR. JUST THAT THE ENGINE IS ON ORDER. COME ON KIA GET YOUR ACT TOGETHER ON THIS. BEFORE THIS INCIDENT THIS WAS THE BEST VEHICLE I HAVE EVER OWNED.