2013 KIA SORENTO Complaints

View complaints related to 2013 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 930 complaints submitted for the 2013 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 KIA SORENTO
    - LIVERMORE, CA

    AROUND 4:30AM (STILL DARK OUTSIDE) I WAS ON MY WAY TO WORK, MY ENGINE WAS MAKING KNOCKING SOUNDS AND I STARTED TO GET OFF ON AN EXIT, ALL OF THE SUDDEN IT SEEMED AS IF EVERY LIGHT ON THE DASHBOARD CAME ON, THE OIL CHANGE LIGHT AND SOME SIGNS I'VE NEVER SEEN BEFORE LIGHTED UP, THE CAR WENT DEAD AND CAME BACK ON INSTANTLY, THE STEERING WHEEL LOCKED AND I COULD NO LONGER ACCELERATE ALMOST CAUSING A MAJOR CAR ACCIDENT. I TURNED MY HAZARDS ON AND REMAINED IN THE MIDDLE OF AN EXIT UNTIL HELP ARRIVED AND WAS ABLE TO PUT MY CAR IN NEUTRAL AND PUSH MY VEHICLE BUMPER TO BUMPER TO THE SIDE OF THE ROAD.

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - CLEVELAND, OH

    TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE THE CONTACT'S VEHICLE WAS IDLING AT A STOP LIGHT, ANOTHER VEHICLE CRASHED INTO ITS REAR. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD, NECK, AND LOWER BACK. THE FRONT PASSENGER SUSTAINED INJURIES TO THE HEAD, NECK, AND ARM THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE VEHICLE WAS TOWED TO AN AUTOMOTIVE SHOP. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 KIA SORENTO
    - PERKINS, OK

    TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING AT 60 MPH, THE ENGINE STALLED AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE RAPIDLY SLOWED DOWN AND THE CONTACT MERGED TO THE SHOULDER OF THE ROAD IN ORDER TO AVOID AN ACCIDENT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. VEHICLE WAS TOWED TO THE DEALER (BOB MOORE KIA LOCATED: 7340 NW EXPY, OKLAHOMA CITY, OK 73132). THE TECHNICIAN DIAGNOSED THE FAILURE AS THE ENGINE. THE MANUFACTURER WAS CONTACTED AT 1-800-333-4542. THE CONTACT STATED THE MANUFACTURER OFFERED NO FURTHER ASSISTANCES. THE FAILURE MILEAGE WAS 106,000.

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - LANCASTER, NY

    TAKATA RECALL- THE MERCEDES DEALER WHERE I LIVE (LANCASTER, NY 14086) HAS BEEN WAITING 2 YEARS FOR PARTS. COLD CLIMATES ARE BEING SERVICED LAST IF NOT AT ALL. I ALSO HAVE A HOME IN CAPE CORAL FL. WHERE I PLAN TO EVENTUALLY MAKE A PERMANENT MOVE. THEY ARE SERVICING THE HOT. HUMID CLIMATES FIRST. UNTIL I MAKE MY MOVE PERMANENT MY MERCEDES WILL REMAIN IN NYS. I RUN THE RISK OF NOT HAVING REMEDIED THE RECALL WHEN I DO MAKE THE PERMANENT MOVE. I FEAR BY THEN I WILL NOT BE ABLE TO HAVE THE VEHICLE SERVICED IN FL. DUE TO A SHORTAGE OF PARTS. I HAVE ONLY OWNED THIS VEHICLE FOR A YEAR. WAS IT NOT THE DEALER'S RESPONSIBILITY TO TELL ME OF THE RECALL WHEN I WAS CONSIDERING THE PURCHASE? ( I DID NOT PURCHASE FROM A AUTHORIZED MERCEDES DEALER, JOE BASIL RESALE WAS THE SELLER.) I MAY HAVE RECONSIDERED MY PUCHASE IF I KNEW ABOUT THE RECALL AND IT'S SPECIFIC ISSUES IN RELATION TO MY PENDING RELOCATING. FORTUNATELY, NOTHING HAS OCCURED AT THIS POINT BUT I AM CONCERNED ABOUT WHAT CAN HAPPEN IN THE FUTURE.

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - CAMERON, WV

    TOTAL ENGINE FAILURE 2013 KIA SORENTO. WAS TRAVELING ALONG HIGHWAY AT 55 MPH, VEHICLE SUDDENLY SHUDDERED AND STALLED. COASTED IT TO THE SIDE OF THE ROAD AND VEHICLE WOULD NOT START SO HAD IT TOWED TO DEALER. WAS ADVISED TODAY THERE WAS MAJOR INTERNAL ENGINE DAMAGE REQUIRING A REPLACEMENT ENGINE. SUV ONLY HAS 78,000 MILES ON AND IS NOT COVERED UNDER KIA 100,000 MILE WARRANTY DUE TO THE FACT I AM SECOND OWNER AND NOT ORIGINAL OWNER.

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - CLAREMONT, CA

    VEHICLE EXPERIENCED MECHANICAL ENGINE FAILURE AND IMMEDIATE REDUCTION IN POWER WHILE DRIVING AROUND 30 MPH UP HILL. FAILURE AT A HIGHER SPEED OF TRAVEL, COULD HAVE RESULTED IN SIGNIFICANT DANGER TO OCCUPANTS. THIS VEHICLE WAS EQUIPPED WITH THE 2.4L MPI ENGINE, WHICH FAILED IN A WAY CONSISTENT WITH THE RECALLED FAILURE OF THE 2.4L GDI VERSION. BELIEVE KIA IS UNDER-REPRESENTING THE SCOPE OF ENGINE PROBLEMS IN THE CURRENT RECALL CAMPAIGN. THE ENGINES ARE FAILING IN THE REGION OF CONNECTION ROD BEARINGS AND LOWER BLOCK, WHILE THE MAIN DIFFERENCE BETWEEN THE MPI AND GDI VERSIONS OF THE ENGINE ARE IN THE UPPER PORTION OF THE ENGINE INVOLVING FUEL INJECTION. BELIEVE THE MPI VERSION SHOULD BE INVESTIGATED FOR CONTAINING IDENTICAL OR VERY SIMILAR FAILURE MODES AND MANUFACTURING DEFECTS, AS THEY ARE INDEED THE SAME ENGINE FAMILY WITH MANY SHARED COMPONENTS.

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - JACKSONVILLE, FL

    I HAVE A 2013 KIA SORENTO WITH 103000 MILES AND I'M THE 2ND OWNER, I THINK, AND HAVE HAD IT FOR 7 MONTHS. CHANGED THE OIL REGULARLY AND NO ENGINE OR WARNING LIGHTS WERE ON. I WAS DRIVING ON THE HIGHWAY AT 75 MPH AND THE ENGINE STALLED. I WAS ABLE TO PULL OVER SAFELY. STARTED THE SORENTO AGAIN AND THE ENGINE WAS MAKING A LOUD NOISE. HAD TO HAVE IT TOWED 40 MILES TO MECHANIC WHO SAID THE ROD BEARING WAS THE BLAME AND THE DEBRIS FROM THAT CAUSED EXTENSIVE DAMAGE TO THE VEHICLE. CONTACTED KIA 3 TIMES AND SPOKE TO SUPERVISORS, BUT THEY SAID MY ENGINE / VIN # WAS NOT COVERED UNDER THE RECALL AND THAT IT WAS UP TO ME TO GET FIXED. $7000.00 !!

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - BRADENTON,, FL

    I HAVE REPEATEDLY CONTACTED KIA CORPORATE AND THE DEALERSHIP REGARDING AN AXLE ISSUE. IT IS THE SAME EXACT ISSUE THAT NHSTA HAS ISSUED A RECALL NOTICE FOR 2014 MODEL VEHICLES. MY AXLE IS IN JEOPARDY OF FRACTURING - COMPANY WILL NOT REPAIR THE ISSUE BECAUSE THEY SAY 2013S AREN'T COVERED. SUMMARY: KIA MOTORS CORP. IS RECALLING CERTAIN MODEL YEAR 2014 FRONT WHEEL DRIVE SORENTO VEHICLES MANUFACTURED JANUARY 7, 2013, THROUGH MARCH 12, 2013; AND EQUIPPED WITH 2.4 LITER ENGINES. DUE TO A MANUFACTURING ISSUE, THE RIGHT FRONT AXLE SHAFT MAY FRACTURE.

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - EAST LIVERPOOL, OH

    MY CAR IS USING OIL TOOK IT TO KIA DEALER AND THEY SAID IT HAD 5 RECALLS ON IT AFTER THEY HAD THE SAID TO DRIVE IT FOR 500 MILES IF IT STILL USES OIL CALL THEM BACK I DID AND THEY SAID THEIR WAS NOTHING THEY COULD DO FOR ME I EVEN BOUGHT EXTRA IMANI TAN EVEN INSURANCE THAT THEY SAY WILL NOT COVER THE MOTOR THEY WANT ME PAY 1000 DOLLARS FOR THEM TO TEAR IT DOWN TO SEE IF IT IS MY FAULT OR THEIR AND UP BACK TOGETHER WITH THE SAME USE PARTS I DID NOT GET ANY NOTICES FOR ANY OF THEY RECALLS THEY FIXED

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - NEW ORLEANS, LA

    2013 KIA SORENTO. CONSUMER WRITES IN REGARDS TO ENGINE SAFETY RECALL ISSUED. *LD THE CONSUMER STATED KNOCKING NOISE COULD BE HEARD FROM THE ENGINE. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE CONSUMER STATED THE DEALER REFUSED TO REPAIR THE ENGINE UNDER THE RECALL. UPDATED 11/07/2017*JS

    Source: CONSUMER LETTER