2013 KIA SORENTO Complaints

MY ENGINE SEIZED WHILE DRIVING DOWN THE INTERSTATE @ 77 MPH. KIA CONSUMER TELLS ME MY ENGINE ISN'T THE ENGINE ON THE RECALL LIST. THE GDI ENGINE IS AND MINE IS 2.4 L4 DOHC. HOW COME KIA HAS A RECALL ON 2013 KIA SORENTO BUT DISCRIMINATES ENGINES. ONE OF THE SCARIEST SITUATIONS I HAVE EVER BEEN IN! AND NOW KIA SAYS TOO BAD!!! NOW I AM WITHOUT TRANSPORTATION AND RELYING ON FRIENDS FOR RIDES UNTIL KIA CONSUMER CAN GET ANSWERS. NO LOANER FROM MY LOCAL DEALERSHIP OR RENTAL. AND MAY I ADD THIS HAPPENED 691.5 MILES FROM HOME.

ENGINE: KIA MADE A RECALLS OF 2013 SORENTO ENGINES BUT MY ENGINE WAS NOT INCLUDED, THE PROBLEM IS THAT THE METAL INSIDE MY ENGINE BROKE AND SHATTERED ALL OVER THE PLACE; WHEN I TOOK IT TO KIA, I WAS TOLD THAT I NEED A NEW ENGINE DUE TO IT HAS THE SAME PROBLEM AS THE ONES THAT WERE RECALLED BUT MY ENGINE WAS NOT INCLUDED IN THAT RECALLED. I HAVE WRITE TO KIA MOTORS USA, TO MY DEALER CITY KIA OF ORLANDO AND I HAVE BEEN COMPLETELY IGNORED.

THE REAR HATCH IS SOMEHOW RELEASING (NOT TO THE POINT WHERE IT OPENS) WHICH MAKES THE 'OPEN DOOR' INDICATOR & DOME LIGHTS FLICKER. IT HAS HAPPENED A FEW TIMES, AND THE FIRST TIME IT HAPPENED I THOUGHT THAT MAYBE I HAD NOT CLOSED IT ALL THE WAY. I DO NOT KNOW EXACTLY HOW MANY TIMES IT HAS HAPPENED, BUT IT HAS HAPPENED ENOUGH TIMES FOR ME TO BE CONCERNED THAT ONE DAY IT WILL JUST FLY OPEN; SPILLING ITEMS INTO THE ROADWAY, AND CAUSING AN ACCIDENT. IN THE LAST WEEK IT HAS OCCURRED TWICE, AND IT IS NEVER NOTICEABLE UNTIL AFTER I START DRIVING. WHEN THE VEHICLE IS INITIALLY STARTED THE 'DOOR OPEN' INDICATOR IS NOT ILLUMINATED. IT'S NOT UNTIL THE VEHICLE IS IN MOTION THAT IT HAS COME ON. THE LIGHT DOES NOT ALWAYS COME ON BUT I CAN HERE THE HATCH RATTLING AS THOUGH IT IS NOT CLOSED ALL THE WAY. IT IS VERY IRRITATING AND CAUSES GREAT CONCERN BECAUSE I WOULD HATE FOR IT TO CAUSE SOMETHING TO HAPPEN IN THE EVENT THE IT JUST COMPLETELY RELEASES.

MILITARY STATIONED OVERSEAS WITH AN UPCOMING MOVE TO THE USA (MOVED AUGUST 2017).ENGINE LIGHT ILLUMINATED ON JUNE 25 2017. ENGINE KNOCK STARTED ON JUNE 26. TOWED TO DEALERSHIP IN ENGLAND ON JULY 11. CAR WAS RULED INOPERABLE WITH ENGINE FAILURE ON JULY 12. WE WERE FORCED TO LEAVE OUR CAR IN ENGLAND DUE TO PARTS AVAILABILITY AND LACK OF ASSISTANCE FROM KIA. WE STILL HAVE NOT HEARD ABOUT PARTS AVAILABILITY NOR ARE WE IN POSSESSION OF OUR CAR. NEARING 3 MONTHS WITHOUT OUR VEHICLE HAS PUT US IN FINANCIAL DISTRESS.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING APPROXIMATELY 65 MPH, A TICKING NOISE EMERGED FROM THE ENGINE COMPARTMENT. THE VEHICLE STARTED TO LOSE POWER, THE NOISE GREW LOUDER, THE VEHICLE STALLED, AND THE OIL WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO COAST THE VEHICLE TO THE SHOULDER. THE VEHICLE WAS TOWED TO THE DEALER (SAINT CLOUD KIA IN WAITE PARK, MINNESOTA). THE VEHICLE WAS STILL AT THE DEALER AWAITING DIAGNOSTIC TESTING. THE CONTACT ALSO STATED THAT THE VEHICLE WAS TAKEN FOR A RECALL EVALUATION ON 08/31/17 TO LUPINTE KIA IN BROOKLYN PARK, MINNESOTA AND STATED THAT THE VEHICLE WAS OK TO BE DRIVEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

THE ENGINE SEIZED AND IS NOT WORKING. MY CAR WAS SMOKING BLACK AND WHITE EVERY TIME WE TURN ON THE CAR. KIA IN SALEM OREGON REVISED THE CAR AND SAID THAT "EVERYTHING WAS FINE" "RUNS PERFECT" . THE CAR CONTINUED TO SMOKE AND SMELLED BAD. THEY SAID THAT IS MY FAULT FOR NOT MAKING OIL CHANGES ON TIME. I DID SOME, MISSED ONE OR TWO. KIA REFUSE TO REPAIR MY CAR. KIA DOES NOT ANSWER MY PHONE CALL. MY CAR HAS BEEN IN MY GARAGE FOR 6 MOTH.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE THE CONTACT'S SPOUSE WAS DRIVING 7 MPH, THE ENGINE INADVERTENTLY REVVED. THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO A PARKED VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT'S SPOUSE SUSTAINED BRUISING TO HER CHEST, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. UPDATED 10/12/17*LJ UPDATED 10/12/2017*JS

I RECEIVED NOTICE OF NHTSA RECALL 17V-224, KIA ENGINE SAFETY RECALL CAMPAIGN SC147 IN THE END OF MAY 2017. THE VEHICLE WAS DIAGNOSED AS NEEDING THE RECALL WORK ON APPROXIMATELY JUNE 10, 2017. IT IS NOW AUGUST 11, 2017 AND THE RECALL HAS NOT BEEN COMPLETED AND THE VEHICLE HAS SAT AS UNDRIVEABLE FOR 2 MONTHS. THIS IS AN UNACCEPTABLE AMOUNT OF TIME TO COMPLETE THE SAFETY RECALL.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHEN THE VEHICLE WAS STARTED, BLACK SMOKE APPEARED UNDER THE HOOD AND THE MUFFLER THAT EMITTED THROUGH THE VENTS INSIDE THE VEHICLE. THE CONTACT TURNED THE ENGINE OFF AND CALLED AN UNKNOWN LOCAL KIA DEALER LOCATED IN SALEM, OR WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT SHE DID NOT CHANGE THE OIL WHEN NEEDED; THEREFORE, THEY WOULD NOT MAKE ANY REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.

WE WERE DRIVING OUR 2013 KIA SORENTO ON THE TURNER TURNPIKE IN OKLAHOMA GOING STRAIGHT AT APPROXIMATELY 75MPH ON JULY 22, 2017 AND THE CAR ENGINE WENT OUT. WE HAD IT TOWED TO KIA AND THEY SAID THE LONG BLOCK WENT OUT AND THE ENGINE SEIZED UP AND WE NEED TO REPLACE WITH A NEW ENGINE. THE CAR HAS APPROXIMATELY 90K MILES ON IT.