2013 KIA SORENTO Complaints
View complaints related to 2013 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 930 complaints submitted for the 2013 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2013 KIA SORENTO- AMARILLO, TX
TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO PETE KIA WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE DEALER REFUSED TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA SORENTO- ARVADA, CO
MY 2013 KIA SORENTO SHOULD BECOME A PART OF THE RECALL THAT IS CURRENTLY INVOLVING KIA MOTORS. WE CHANGED OUR OIL AND NOTICED IT TO BE WHAT MY HUSBAND CALLED A BIT LUMPY. TOOK OUR CAR INTO THE LOCAL GARAGE AND THEY TOLD US THERE WAS A LEAK ON THE TOP OF THE MOTOR. WE PLANNED ON FIXING THIS THE FOLLOWING PAYDAY, BUT INSTEAD LEFT THE DEALERSHIP TO A HIGH PITCHED SQUEAL AND THAT WAS IT THE CAR NEVER MOVED AGAIN. THE RODS WERE SHOT AND CAUSED MOTOR TO SEIZE. OUR LOCAL GARAGE, BENDING WRENCHES BELIEVES THERE IS EVIDENCE TO SUPPORT OUR CLAIM. WE HAVE PAID FOR A NEW ENGINE TO BE PLACED IN VEHICLE AND ARE HOPING TO BECOME A PART OF THIS RECALL AND BE REIMBURSED FOR THIS MANUFACTURER DEFECT. WE HAVE ALL PAPERWORK FROM GARAGE AND ALSO KEPT THE OIL THAT HAD BEEN CHANGED FROM THE KIA SHOWING THAT THERE IS PROBABLY LITTLE FLEKS OF THE METAL FROM THE RODS IN THIS OIL WHICH CAUSED IT TO BECOME LUMPY. NOT SURE WHERE ELSE TO TURN FOR HELP WITH THIS CLAIM.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- APO, AE
THE VEHICLE HAS A RECALL THAT I WAS NOT NOTIFIED OF. I AM STATIONED OVERSEAS WITH THE US ARMY. HOW DO I VERFIY IF THE DEFINCIENCY WAS CORRECTED PRIOR TO BUYING THE VEHICLE.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- BALLWIN, MO
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE LOST POWER SUDDENLY WITHOUT WARNING. THE CONTACT ATTEMPTED TO APPLY THE BRAKES, BUT THEY FAILED TO RESPOND. THE CONTACT ATTEMPTED TO STEER THE VEHICLE TO THE SHOULDER, BUT THE STEERING FAILED. THE VEHICLE CAME TO A STOP AND WAS ABLE TO BE RESTARTED AFTER THE SECOND ATTEMPT. THE CONTACT TOOK THE VEHICLE TO THE DEALER (KIA WEST COUNTY), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA SORENTO- ALBION, MI
KIA SORENTO 2013 88K MILES, GOING DOWN HIGHWAY, LOSS OF POWER, LIGHT CLUNKING NOISE. COASTED TO STOP. TOWED TO A SHOP. THEY SAID TIMING CHAIN NOT LUBRICATED, BROKE AND DESTROYED CYLINDER HEAD. CAN'T GET REPLACEMENT MOTOR BECAUSE OF A FREEZE ON SELLING THESE MOTORS. *TR
Source: CONSUMER LETTER -
-
2013 KIA SORENTO- JACKSON, MI
KIA RECALL: WHILE DRIVING AT 60 MPH ON A TWO LANE HIGHWAY, THE ENGINE SEIZED UP ON MY 2013 KIA SORENTO WITH 78000 MILES ON IT. THE COMPANY THAT REBUILT THE ENGINE SAID IT WAS DUE TO A LOSS OF OIL PRESSURE. HOWEVER THE OIL WAS FULL AND CLEAN AND WAS 1000 MILES BELOW ITS NEXT SCHEDULED OIL CHANGE. THE ENGINE DID NOT MAKE ANY NOISES PRIOR TO THE FAILURE. KIA STATES THAT THE VIN # ON MY SORENTO IS NOT PART OF THE RECENT RECALL ON THEIR ENGINES THAT ARE FAILING IN THIS SAME MANNER. I HAD THE ENGINE REBUILT (AT A VERY HEFTY PRICE) AND AM LOOKING FOR REIMBURSEMENT.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- LA PORTE, TX
THE VEHICLE HAS 38000 MILES ON IT AND ALREADY NEEDS A NEW ENGINE. KIA WILL NOT REPLACE.
Source: NHTSA WEB SITE -
2013 KIA SORENTO- CHINA GROVE, NC
TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE ATTEMPTING TO OPEN THE REAR PASSENGER DOOR, THE DOOR HANDLE FRACTURED AND DETACHED FROM THE VEHICLE. THE CONTACT ALSO STATED THAT THE FRONT PASSENGER SIDE HEADLAMP AND ELECTRICAL COMPONENT MELTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HEADLAMP WAS REPAIRED; HOWEVER, THE DEALER DECLINED TO REPAIR THE DOOR HANDLE FREE OF CHARGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA SORENTO- DAWSONVILLE, GA
2013 SORENTO STARTED MAKING A CLICKING NOISE THAT SOUNDED LIKE A LOOSE FAN BELT. THEN WHILE DRIVING IN CITY TRAFFIC AND APPROACHING A RED TRAFFIC LIGHT, SUV STALLED. WAS ABLE TO START SUV AGAIN AND CONTINUED HOME WITH THE ENGINE MAKING A LOUD CLUNKING NOISE. ROADSIDE ASST TOWED TO DEALER WHO SAID THE ENGINE FAILED AND WOULD NEED REPLACING. THEY ALSO SAID IT WOULD NOT BE COVERED UNDER WARRANTY. THE CAR HAS BEEN ON THE DEALERS LOT FOR EIGHT MONTHS BECAUSE OF THE EXPENSE OF REPLACING THE ENGINE..
Source: NHTSA WEB SITE -
2013 KIA SORENTO- WEST WAREHAM, MA
SECOND ROW RIGHT PASSENGER SEAT HANDLE TO PUT SEAT DOWN GETS STUCK AND IS VERY HARD TO PUT BACK UP OR LAY IT DOWN TO ACCESS THE THIRD ROW.
Source: NHTSA WEB SITE