2013 KIA SORENTO Complaints

THE CAR WAS BEING DRIVEN AND CAUGHT FIRE ON RURAL ROADS ABOUT 50MPH.THE DOG AND MY SIGNIFICANT OTHER WERE ABLE TO GET OUT OF THE VEHICLE AND MY S.O.'S QUICK THINKING...SNOW IN THE ENGINE HELPED EXTINGUISH THE FLAMES. A GAME WARDEN ARRIVED AND THE CAR WAS TOWED TO A KIA DEALERSHIP WHO REPLACED THE ENTIRE ENGINE FREE OF COST.

THE AIRBAG SENSOR LIGHT CAME ON IN SEPT 2016. THE DEALERSHIP STATED THAT IT WAS THE PASSENGER SEAT SENSOR THAT HAD GONE BAD. THEY STATED THAT IT COULD KEEP THE PASSENGER AIRBAG FROM DEPLOYING OR CAUSE IT TO DEPLOY WITHOUT WARNING. EVEN THOUGH THIS WAS A SAFETY ISSUE IT WAS NOT COVERED UNDER WARRANTY. THEY STATED THAT I COULD HAVE DONE SOMETHING TO CAUSE THE SENSOR TO GO BAD INSIDE THE SEAT! THE PART W/ LABOR COST OVER $1500 TO REPLACE. NOW 5 MONTHS LATE (FEB 2017) I AM HAVING THE SAME ISSUE AGAIN.

MY CAR IS 2013 KIA SORENTO. I BOUGHT THIS CAR JAN, 2014. MY FAMILY EXPERIENCED ENGINE STALL 4 TIMES SO FAR. LAST ONE WAS YESTERDAY. MY WIFE DROVE AT DOWN HILL AND STOP TO MAKE RIGHT TURN. THAT MOMENT, ENGINE STOPPED. SHE SAID BREAK WORK PROPERLY. SO, ENGINE SEEMS STOP AFTER CAR FULLY STOPPED. BUT MY WIFE DIDN'T RECOGNIZED STOPPED ENGINE. WHEN SHE RELEASED BREAKS. CAR WENT DOWN TO MAIN ROAD. SHE PUSHED ACCEL BUT CAR DIDN'T GO AHEAD. IF THERE WERE ANY CAR COMING. SHE COULDN'T AVOID HORRIBLE ACCIDENT. THAN, SHE PUT ON PARKING AND START ENGINE AGAIN. I HAVE RECEIVED 1 TIME ENGINE MODULE RECALL SERVICE. AFTER THAT, ENGINE STALLED 2 TIMES. THIS IS OVER 30K CAR. BUT NEVER RELIABLE.

WHILE TRAVELING AT 75 MPH ON THE FREEWAY. THE COMPRESSION WENT TO ZERO AND THE VEHICLE STALLED IN A DANGEROUS LOCATION NEXT TO A GUARDRAIL. THE ENGINE OIL FLOWED OUT OF THE ENGINE AND THERE WAS DARK SMOKE BILLOWING OUT OF THE EXHAUST. THE KIA WAS TOWED HOME AT MY EXPENSE. THE VEHICLE HAD SERVICE THROUGH ITS' ENTIRE WARRANTY PERIOD WITH KIA DEALERSHIP. THEY MADE MAJOR REPAIRS AS WELL AS OIL CHANGES FOR COMPLIANCE WITH WARRANTY. THE VEHICLE IS OUT OF WARRANTY BY 20K. KIA WILL NOT COVER THE ENGINE REPLACEMENT WHICH IS NEEDED. THIS IS THE SAME PATTERN OF MECHANICAL FAILURE REGARDING ENGINE OIL PROBLEMS LEADING TO CATASTROPHIC ENGINE FAILURE AND COSTLY REPAIRS.

CAR AT 72,000 MILES. AIRBAG LIGHT ILLUMINATES CONSTANTLY. DEALER INDICATES PROBLEM WITH PASSENGER OCCUPANCY SENSOR. ODDLY, THE OTHER LIGHT ABOVE THE CONSOLE THAT INDICATES PASSENGER AIRBAG ON/OFF CORRECTLY SHOWN OFF WHEN NO ONE IS SEATED IN PASSENGER SEAT, AND ON WHEN A PASSENGER IS SEATED. RESEARCH FROM VARIOUS ONLINE SOURCES IS INCONCLUSIVE IF THE AIRBAG WILL DEPLOY IN AN ACCIDENT GIVEN THE CURRENT ERROR CODES OF B1674 AND B1767. EXPENSE TO REPAIR IS EXCESSIVE, IN MY OPINION, AT A COST OF $1,800 FOR THE PASSENGER OCCUPANCY SENSOR (ROUGHLY 1/5 THE VALUE OF THE CAR).

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE HEADLIGHTS FAILED WITHOUT WARNING WHILE DRIVING 60 MPH. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE HEADLIGHT COVERS MELTED. THE DEALER WAS UNABLE TO LOCATE A FAILURE CODE, BUT DETERMINED THAT THE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

REAR SEAT LATCH BROKE IN RECLINED POSITION ,HAS BEEN HARD TO OPERATE SINCE PURCHASED.IN DRIVEWAY WHEN INCIDENT OCCURED

UPON NOTICING A HEADLIGHT OUT AND THE CAR PARKED AND OFF IN MY DRIVEWAY, I WENT TO CHANGE THE BULB AND NOTED THAT THE WIRE TO THE LAMP HAD MELTED AND STARTED TO MELT THE LAMP ITSELF. I HAD THE OTHER HEADLIGHT ON THIS SAME CAR DO THE SAME THING. THE FIRST TIME THE HEADLAMP ASSEMBLY HAD TO BE REPLACED THE CAR HAD APPROXIMATELY 45,000 MILES ON IT AND WAS ABOUT 2 YEARS OLD.

BOUGHT THE VEHICLE NEW, HAVE HAD NO ISSUES UNTIL ABOUT A MONTH AGO. IT STARTED BURNING OIL AT AN EXCESSIVE RATE. TOOK IT TO DEALER AND WERE TOLD THAT WE HAD NOT MAINTAINED PROPERLY AND THAT REPAIR/REPLACEMENT OF ENGINE WOULD NOT BE UNDER WARRANTY. CAR HAS 71000 MILES, OWNERS MANUAL SAYS TO CHANGE OIL EVERY 7500 MILES OR 12 MONTHS, WE HAVE RECORDS FOR 8 OIL CHANGES, KIA SAYS WE NEED TO SHOW 14, THAT WOULD BE AN OIL CHANGE EVERY 5000 MILES WHICH IS NOT WHAT MANUAL SAYS. WE HAVE BEEN TOLD THAT THERE WAS A RECALL FOR THE SAME ENGINE IN ANOTHER KIA VEHICLE, BUT NOT FOR THIS ONE. MANY COMPLAINTS FOR OIL RELATED ISSUES ON THIS CAR FOR 2011-2014. WE HAVE ALSO CONTACTED THE KIA CONSUMER AFFAIRS CENTER. WE ARE STILL DRIVING VEHICLE, BUT CHECK OIL BEFORE WE GO ANYWHERE. DEALER WANTS US TO PAY $350-$400 TO COMPLETELY TEAR DOWN ENGINE TO TAKE PICTURES TO SEE IF KIA WILL COVER UNDER WARRANTY. *TR

MY CAR HAS 73,000 MILES AND KEPT WELL MAINTAINED. ONE DAY THE CAR WOULDN'T START. ENGINE KEPT TURNING OVER AND OVER. I WAS EVENTUALLY ABLE TO GET THE CAR STARTED BUT IT WOULD SHAKE, VIBRATE, AND HESITATE WHILE DRIVING. MY MECHANIC SAID THE PROBLEM IS HIGH PRESSURE FUEL PUMP AND IT IS NOT COVER AFTER 60,000 MILES WARRANTY AND THE PART WILL COST OVER $850 WITHOUT THE LABOR. I NEVER HAD AN ISSUE WITH FUEL PUMP OR FUEL PUMP SYSTEM WITH A CAR THAT HAS UNDER 100,000 MILES ON IT. THIS IS DEFECT DESIGN FROM KIA AND THEY WILL NOT COVER FOR IT. *TR