2013 KIA SORENTO Complaints

ON TUESDAY, AUGUST 30TH, 2016, MY HUSBAND WAS DRIVING IN OUR 2013 KIA SORENTO WITH OUR TWO TODDLERS WHEN THE CAR JUST STOPPED RUNNING WITH NO WARNING WHATSOEVER. HE WAS GOING APPROXIMATELY 45 MPH DRIVING STRAIGHT WHEN THE FAILURE OCCURRED. WE LOST ALL POWER INCLUDING POWER STEERING SO IT TOOK ALL HE HAD TO COAST AND PULL OVER SAFELY. HE CALLED KIA WHO GOT A TOW TRUCK EN ROUTE TO TOW THE VEHICLE TO OUR DEALERSHIP. MY DAD HAD TO COME BY TO PICK UP MY FRIGHTENED GIRLS WHILE MY HUSBAND WAITED WITH THE VEHICLE (IT TOOK TWO HOURS). WE HAVE NEVER HAD ANY MAJOR ISSUES BEFORE WITH THIS VEHICLE AND FAITHFULLY HAD IT MAINTAINED THROUGH THE DEALERSHIP. THE NEXT DAY, THE SERVICE DEPARTMENT GAVE US NEWS WE WERE NOT EXPECTING; THE ENGINE WAS BLOWN AS WE BROKE A CRANKSHAFT. THIS VEHICLE ONLY HAS 36,000 MILES ON IT!! LUCKILY THIS IS COVERED UNDER THE WARRANTY SINCE THEY VERIFIED THAT IT WAS PROPERLY MAINTAINED BY THEM. FAST FORWARD A WEEK AND WE GET THE CALL TONIGHT THAT KIA HAS YET TO RELEASE A NEW ENGINE TO BE INSTALLED AND THEY HAVE NO TIME FRAME.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 74,000.

WHILE DRIVING ON THE PARKWAY AT 55MPH THE ENGINE SHUT DOWN LEAVING ME WITHOUT POWER, THE BATTERY LIGHT AND ENGINE LIGHT CAME ON. I WAS IN THE MIDDLE LANE WITH MY TWO SMALL CHILDREN IN THE BACKSEAT, NOT ONLY DID I NOT HAVE POWER TO THE ENGINE I DIDN'T HAVE POWER STEERING FOR THE VEHICLE SHUT COMPLETELY DOWN. I WAS ABLE TO PULL OFF THE ROAD TO THE SIDE OF THE ROAD, WHERE I TRIED TO RESTART THE CAR ONLY TO SMELL SOMETHING BURNING FROM THE ENGINE. THIS WAS THE SCAREST MOMENT FOR ME ALONE ON THE SIDE OF THE PARKWY WITH TWO SMALL CHILDREN AND TRAFFIC FLYING PAST US. MY CAR HAD TO BE TOWED TO THE DEALER AND IT IS THREE DAYS LATER AND THE CAR IS STILL NOT STARTING AND THEY CAN NOT FIGURE OUT WHY. MY CAR ONLY HAS 61,000 MILES.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE ENGINE WARNING LIGHT REMAINED ILLUMINATED SHORTLY AFTER. THE VEHICLE WAS TOWED TO A DEALER AND IT WAS DIAGNOSED THAT THERE WAS NO OIL IN THE ENGINE AND THAT THE ENGINE HAD BLOWN. THE CONTACT STATED THAT OIL HAD BEEN DEPOSITED INTO THE VEHICLE RECENTLY BEFORE THE STALL OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.

TOOK MY VEHICLE - 2013 KIA SORENTO - TO HAVE A DIAGNOSIS TEST DONE AT A KIA DEALERSHIP ON WHY MY AIR BAG LIGHT IS ON BECAUSE I RECEIVED A LETTER ABOUT A CLOCK SPRING ASSEMBLY. THE DIAGNOSIS SAID CODE B1764 WHICH IS A PASSENGER OCS MAT DEF ECT AND WANTS TO CHARGE ME 2100.00 TO FIX. THIS VEHICLE IS ONLY 3 YEARS OLD AND I AM OVER THE 60,000 MILE WARRANTY. I DO MOSTLY HIGHWAY DRIVING ALONE IN THE VEHICLE AND ONLY 5% OF THE TIME SOMEONE IS IN THE PASSENGER SEAT. THIS TO ME SOUNDS LIKE A DEFECT AND SHOULD BE TAKEN CARE OF MY KIA. FROM WHAT I AM SEEING ON NHTSA WEB SITE THERE ARE MANY COMPLAINTS ABOUT THE SAME ISSUE

DURING ACCELERATION THE ENGINE RATTLES AND JERKS LOSING POWER UNTIL I TAKE MY FOOT OFF THE GAS PEDAL. ENGINE IS ATTEMPTING TO STALL.

CAR STOPPED DEAD IN ROAD WHILE BEING DRIVEN ON CITY STREET.TAKEN TO KIA DEAL WHO REFUSED TO EVEN CONSIDER MANUFACTURING DEFAULT. UPON EXAMINATION DETERMINED THERE WAS METAL SHAVINGS IN OIL WHICH CAUSED ENGINE TO SEIZE. TO REPLACE ENGINE THEY WANT TO CHARGE $6800 FROM WHAT I HAVE RESEARCHED THIS HAS BEEN A MAJOR PROBLEM FOR HYUNDAI ENGINES PROMPTING A RECALL OF OVER 600,000. SAME ENGINE IS USED IN THIS KIA WHY HAS THERE NOT BEEN RECALL ON KIA'S WITH THIS ENINE?

WHILE BEING DRIVEN ON CITY STREET TO STOP SIGH, ENGINE SHUT DOWN AND COULD NOT BE RESTARTED. ATTEMPT TO JUMPER DID NOT WORK.THIS WAS SECOND INCIDENCE OF THIS PROBLEM FIRST TIME ALTERNATOR REPLACED AND ENGINE THEN WORKED,FOR 2 WEEKS. CAR IS NOW AT KIA DEALER FOR EVALUATION. I S PROBLEM METAL SHAVINGS IN OIL CAUSING ENGINE TO FAIL ? COULD THIS BE SAME PROBLEM WITH HYUNDAI ENGINES THAT WERE RECALLED. SAME ENGINE ,SAME PLANT, SAME TIME FRAME. . .

THE LEVER TO FOLD DOWN THE SECOND ROW SEAT HAS GOTTEN STUCK SINCE I GOT THE CAR. IT WAS SO HARD TO OPERATE SOMETIMES THAT NO MATTER HOW MUCH FORCE YOU USE THE SEAT BACK LEVER WILL NOT RELEASE. THE DEALER IS TELLING ME THE GEAR THAT HOLDS THE SEAT IN PLACE IS NOT WORKING. THEY SAY MANY KIA SORRENTOS HAVE THE SAME PROBLEM. NOW THE SEAT IS IN THE DOWN POSITION AND I CAN NOT GET IT BACK UP. THE DEALER TELLS ME IT WILL COST $350 TO HAVE THE LEVER REPLACED EVEN THOUGH IT HAS NEVER WORKED. THE MIDDLE SAFTEY BELT HAS NEVER WORKED EITHER. EVERY TIME I TAKE IT TO THE DEALER THEY SAY IT IS FIXED. WHEN I GET HOME IT DOESN'T WORK.

OUR 42 YEAR OLD DAUGHTER WAS DRIVING ON HIGHWAY.......... RT 84 IN NEWTOWN, CT........NO BRIDGES OR TRUCKS NEAR-BY..... 2 CHILDREN IN BACKSEAT......PANORAMIC SUNROOF.............. LOUD EXPLOSION AND SUNROOF SHATTERED OVER CHILDREN.