2013 KIA SORENTO Complaints

View complaints related to 2013 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 930 complaints submitted for the 2013 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 KIA SORENTO
    - RADFORD, VA

    MY WAS REMOVING GROCERIES FROM HER NEW KIA WHEN IT STARTED TO ROLL AWAY WHILE THE CAR WAS IN PARK. WE CHECK KIA DEALER WE WERE ALL WAS ON WITH THE CAR THE PROBLEM HAD TO BE DIVER ERROR. THEN ON OR ABOUT NOVEMBER 20, 2015 WE RECEIVED A RECALLED FOR A TRANSMISSION PROBLEM THAT ALLOW THE KIA TO SLIDE OUT OF PARK AND INTO REVERSE WITH THE BREAK PEDAL BEING DEPRESSED.

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - RELIANCE, TN

    TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS TAKEN BACK TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 KIA SORENTO
    - PALM COAST, FL

    MY AIRBAG WARNING LIGHT INDICATOR HAS ILLUMINATED. WHEN RESEARCHING THE PROBLEM ONLINE, IT CAME TO MY ATTENTION THAT THIS IS A VERY COMMON PROBLEM THAT MOSTLY OCCURS IN VEHICLES THAT, LIKE MINE, HAVE JUST SURPASSED THE WARRANTY PERIOD. IF HUNDREDS OF CAR OWNERS HAVE EXPERIENCED THIS SAME SAFETY ISSUE, WHY IS IT NOT A PROBLEM COVERED UNDER A RECALL?

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - MISHAWAKA, IN

    I PURCHASED THE KIA SORENTO NEW JUNE 2013. I HAD MY FIRST OIL CHANGE AT THE DEALER AT ABOUT 5700 MILES ON OR ABOUT NOVEMBER 2013. THE DEALER TOLD US THAT KIA HAD THE BEST WARRANTY AND ONLY SUGGESTED OIL CHANGES AT 7500-10,000 MILE INTERVALS. I PURCHASED THE OIL AND MY FATHER CHANGED THE OIL 2 MORE TIMES ONCE IN JULY 2014 AND AGAIN SEPTEMBER 2015. THIS VEHICLE WAS PURCHASED FOR MY WIFE WHO GAVE BIRTH TO OUR SON THREE DAYS AFTER PURCHASING THE VEHICLE. IT WAS NOT DRIVEN OFTEN BECAUSE SHE DID NOT RETURN TO WORK UNTIL OCTOBER 2013. AS A TEACHER SHE ONLY WORKED UNTIL MAY 2014 AND DID NOT RETURN TO WORK UNTIL SEPTEMBER 2015. SHE WORKED LESS THAN 10 MILES FROM HOME THEREFORE OUR MILEAGE WAS LOW. AROUND DECEMBER 9, 2015 MY WIFE SAID THE CAR WAS 'ACTING FUNNY'. I TOLD HER TO COME HOME AND I WOULD HAVE MY DAD LOOK AT IT. WHEN SHE CAME HOME THE CAR APPEARED FINE NO LIGHTS, NO WARNINGS, NO SOUNDS THAT WASN'T NORMAL. THE NEXT DAY WE WERE DRIVING AND THE CAR IT JUST STOPPED ON THE SIDE OF THE ROAD. AGAIN NO WARNING LIGHTS, OR ENGINE LIGHT NO LOW OIL LIGHT... NOTHING. WE HAD IT TOWED TO THE DEALERSHIP. THE DEALER TOOK SEVERAL DAYS TO TELL US THAT THE ENGINE WAS BLOWN BECAUSE WE DIDN'T CHANGE THE OIL ENOUGH. WE WERE NOT DUE FOR ANOTHER OIL CHANGE FOR 5000 MILES. AFTER A MONTH OF WAITING KIA TOLD ME THEY WERE NOT FIXING UNDER WARRANTY. I HAVE SPOKE TO MANY PEOPLE, DEALERSHIPS, JUNK YARDS, MECHANICS... ALL SAY AFTER ONLY 30000 ON THE CAR NO WAY IT SHOULD HAVE THAT MUCH ENGINE SLUDGE TO BLOW THE ENGINE EVEN IF IT WAS NEVER CHANGED. THIS APPEARS TO BE A MAJOR ISSUE WITH KIA AND HYUNDAI. FACT: KIA HAS HAD A PREVIOUS CLASS ACTION LAWSUIT FOR THE 2004-2009 KIA SORENTO DUE TO ENGINE ISSUES. FACT: TOYOTA HAD PREVIOUS CLASS ACTION LAWSUIT FOR THEIR ENGINE SLUDGE ISSUES. (LOST THE CASE AND IS REPAIRING THE ENGINES) FACT: HYUNDAI SONATA HAS KNOWN ISSUES - KIA AND HYUNDAI SAME COMPANY!!!!

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - GRANGER, IN

    TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE LOST ACCELERATION. THE CONTACT MANEUVER TO THE SIDE OF THE ROAD AND WAITED APPROXIMATELY TEN MINUTES. THE VEHICLE WAS TURNED OFF AND THE CONTACT WAITED APPROXIMATELY THIRTY MORE MINUTES. THE VEHICLE RESTARTED NORMALLY, BUT COULD NOT EXCEED 40 MPH. THE CONTACT DROVE THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE ACTUATOR CONTROL FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 42,800.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 KIA SORENTO
    - MORGAN HILL, CA

    DEAR NHTSA, I WRITING TO INFORM YOU OF A FAILURE TO THE AIRBAG SYSTEM OF MY 2013 KIA SORENTO. THE INITIAL SYMPTOM OF THE FAILURE WAS AN INTERMITTENT RED AIRBAG WARNING LIGHT THAT WOULD APPEAR ON THE DRIVER'S INSTRUMENT PANEL WHILE DRIVING. WITHIN A WEEK, THE WARNING LIGHT WAS ACTIVATED ALL THE TIME WHILE DRIVING, INDICATING THE AIRBAG SYSTEM WAS NOT FUNCTIONAL. THE KIA DEALER RETRIEVED ERROR CODES B1763 AND B1764 DURING THEIR INSPECTION. THEY DIAGNOSED THE FAILURE TO BE THE "ELECTRIC FIELD OCCUPANT CLASSIFICATION SENSOR" WHICH IS LOCATED IN THE FRONT-PASSENGER SEAT CUSHION. THE SENSOR IS NOT SOLD INDIVIDUALLY, BUT ONLY AS PART OF THE ENTIRE LOWER SEAT ASSEMBLY. THE DEALER QUOTED OVER $1,600 AS THE RETAIL PURCHASE PRICE. THIS INCLUDED THE SEAT COVER, CUSHION, ADJUSTABLE SEAT RAILS, AND THE ONE PART I NEEDED, THE ELECTRIC FIELD OCCUPANT CLASSIFICATION SENSOR. THE ASSEMBLY PART NUMBER WAS 88200-1U210SAL AFTER TEARING DOWN MY OLD SEAT ASSEMBLY I FOUND THE FOLLOWING PART NUMBERS ON THE FAILED ELECTRIC FIELD OCCUPANT CLASSIFICATION SENSOR. KIA: 88950-1U500 AUTOLIV: 611166600C IEE: 31-004117-28-10 BODYSENSE: 31-723107-15-00 MAT TEST S/N: 0400640222 THANK YOU FOR LOOKING INTO THIS FAILURE. *TR

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - APPOLO BEACH, FL

    TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 70 MPH, THE PANORAMIC SUN ROOF FRACTURED AND EXPLODED OUTWARD. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 KIA SORENTO
    - UTICA, OH

    VEHICLE WILL NOT START AFTER SITTING OVERNIGHT. REPLACED BATTERY & AFTER APROX 1 MONTH ISSUE HAS OCCURRED AGAIN. NO ONE HAS BEEN ABLE TO DIAGNOSE THE ISSUE, THE ONLY ANSWER I GET IS TO REPLACE THE BATTERY (WHICH I DID). THE MOST RECENT OCCURRENCE WAS JAN 2016 & I HAVE KEPT BATTERY ON A SLOW DRIP CHARGER AS I CANNOT WAIT ON JUMP/TOW DAILY.

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - KNOXVILLE, TN

    AIRBAG WARNING LIGHT CAME ON MONDAY (JANUARY 11, 2016) MORNING UPON STARTING THE VEHICLE. IT DID NOT TURN OFF. IT REMAINS ON AT ALL TIMES INDICATING THAT THERE IS A PROBLEM WITH THE AIRBAGS IN THE VEHICLE. TURNING THE VEHICLE OFF DOES NOT RESET HE PROBLEM AS IT STILL PERSIST. THE AIRBAG WARNING LIGHT REMAINS ON IF VEHICLE IS IN PARK OR DRIVE OR ANY GEAR. ALSO THE AIRBAG LIGHT REMAINS ON AT ALL SPEEDS FROM STANDING TO 65MPH. AIRBAG WARNING LIGHT REMAINS ON AT THE TIME OF FILING THIS COMPLAINT WEDNESDAY JANUARY 13 2016 APPROXIMATELY 9:00AM EST I HAVE BEEN IN TOUCH WITH PARKSIDE KIA OF KNOXVILLE TN AND HAVE A SCHEDULE APPOINTMENT TO HAVE THIS INVESTIGATED ON THURSDAY JANUARY 14, 2016. I HAVE HAD TO DRIVE THE VEHICLE SINCE THIS ISSUE AROSE AND AM EXTREMELY CONCERNED AS THERE IS NO WAY FOR ME TO KNOW IF IN FACT THE AIRBAGS WILL WORK IF I AM IN AN ACCIDENT. THIS IS VERY SERIOUS TO ME AS I HAVE 4 CHILDREN ONE OF WHOM HAS A LOT OF MEDICAL NEEDS, A WIFE AND A NURSE WHO ARE OFTEN TIMES IN THE VEHICLE WITH ME. I STRONGLY URGE AN INVESTIGATION IN TO THIS BEFORE SOME ONE IS SERIOUSLY INJURED OR WORSE.

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - TAYLORS, SC

    FRONT WHEEL, 4 CYLINDER ENGINE GROSSLY UNDER POWERED. MAKING A LEFT OR RIGHT TURN FROM STOP, THE ENGINE HESITATED ALMOST TO THE POINT OF STALLING. THIS IS A POTENTIAL HEAD-ON COLLISION EVEN ON A MODERATELY BUSY ROAD. KIA DEALER CLAIMS NO DEFECT IN VEHICLE. *JS

    Source: NHTSA WEB SITE