2013 KIA SORENTO Complaints

STOPPED FOR A RED LIGHT IN A RESIDENTIAL NEIGHBORHOOD. WHEN TRAFFIC LIGHT TURNED GREEN REALIZED THE CAR HAD STALLED OUT. WAS IN " DRIVE " AND WAS NOT LOW ON GAS. PUT FLASHERS ON AND SHUT OFF CAR. WAS ABLE TO RESTART CAR AND DROVE HOME. CALLED KIA IN SMITHTOWN WHERE CAR WAS PURCHASED AND WAS TOLD IF I BROUGHT IN CAR AND IT DIDN'T STALL WHILE IN THEIR CARE THE TECHS WOULDN'T BE ABLE TO TELL ME WHY IT HAPPENED.

STOPPED FOR A RED LIGHT IN A RESIDENTIAL NEIGHBORHOOD. WHEN TRAFFIC LIGHT TURNED GREEN REALIZED THE CAR HAD STALLED OUT. WAS IN " DRIVE " AND WAS NOT LOW ON GAS. PUT FLASHERS ON AND SHUT OFF CAR. WAS ABLE TO RESTART CAR AND DROVE HOME. CALLED KIA IN SMITHTOWN WHERE CAR WAS PURCHASED AND WAS TOLD IF I BROUGHT IN CAR AND IT DIDN'T STALL WHILE IN THEIR CARE THE TECHS WOULDN'T BE ABLE TO TELL ME WHY IT HAPPENED.

I BOUGHT A 2013 KIA SORENTO LAST NIGHT SATURDAY 12/19/2015 AND THE PAPERWORK DID NOT GET COMPLETE UNTIL AFTER 10:30PM. THE SALESMAN STATED THAT ALL COMPONENTS HAD BEEN CHECKED AND THAT ALL WAS GOOD. I LIVE A HOUR AWAY FROM THE DEALERSHIP AND WHEN I WAS ON 290 HEADING EAST AT ABOUT 70 MPH, WHEN I NOTICED THAT MY DASH AND RADIO PANEL LIGHTS START FLICKERING, MY MOTOR FELT LIKE IT IDLED DOWN A LITTLE BUT THEN IT WAS OK, BUT THEN IT HAPPENED AGAIN AND ALL THE LIGHTS IN THE RADIO AREA, STEERING WHEEL AND SPEEDOMETER AREA TURNED OFF AND IT LOST A LITTLE POWER BUT THEN THEY ALL CAME BACK ON AND I MADE IT HOME, THEN ON 12/20/15 I WAS DRIVING INTO TOWN AND AFTER ABOUT 10 MILES AT 75 MPH MY INSIDE LIGHTS STARTED FLASHING AGAIN, AND THEN WENT TOTALLY DARK. I DIDN'T LOSE ANY POWER THIS TIME BUT I'M STARTING TO FEEL PRETTY RIPPED OFF. I ALSO NOTICED TODAY THAT WHILE DRIVING ON HWY THAT WHEN YOU COME UP TO A CURVE TO THE RIGHT, THE VEHICLE JERKS TO FAR AND I ENDED UP IN THE OTHER LANE. THANK GOD THAT NO CAR WAS THERE. *DT

HIT MY BRAKES GOING ROUGHLY 30MPG (I WAS IN HEAVY TRAFFIC ON THE TOLLWAY WITH LOTS OF BRAKING AND GOING FOR SEVERAL MINUTES ALREADY), THE ABS WAS TRIGGERED AS THE CAR WAS MAKING THE JERKING/THUMPING (HOWEVER YOU DESCRIBE FEEL OF ABS), I SHOULD HAVE HAD ENOUGH SPACE TO STOP, BUT MY CAR WAS ACCELERATING IT SEEMED AT THE SAME TIME, I HIT A CAR IN FRONT OF ME, AND IT CONTINUED, LURCHED FORWARD AND HIT THE CAR A SECOND TIME ALL WHILE THE BRAKE (ONLY) WAS BEING DEPRESSED. THAT FINALLY STOPPED THE CAR. THE OTHER DRIVER THOUGHT I WAS HIT FROM BEHIND TOO SINCE THERE WERE TWO HITS...BUT I FELT THE LURCHING AND ALSO THERE IS NO DAMAGE TO THE BACK OF MY CAR, PROVING IT WAS MY CAR. THIS IS DANGEROUS!!! AFTER READING ONLINE I SEE MANY COMPLAINTS OF KIA'S LURCHING AND ACCELERATING WHEN THE BRAKES ARE APPLIED. MANY ACCIDENTS REPORTED WHILE PARKING AND THE CAR ACCELERATES SO QUICKLY IT JUMPS A CURB, HITS A TREE, OR ANOTHER CAR OR OTHER SUCH INCIDENTS. IT IS CLEAR AFTER SEARCHING "KIA SORENTO 2013 ACCELERATING WHILE BRAKING AT THE SAME TIME", THERE ARE LOTS OF REPORTS ON CAR GURUS.COM OF THIS DANGEROUS DEFECT.

2013 VEHICLE WITH 60,939 MILES HAS AIRBAG SENSOR LIGHT ON IMMEDIATELY AFTER RECALL SC 124 PERFORMED. DEALER INDICATES CODES B1764 AND 1765 OCS DEFECT. DEALER STATES SENSOR DOES NOT RECOGNIZE WHEN PASSENGER IS IN SEAT, MAKING THIS A HUGE SAFETY ISSUE AND THAT NO ONE SHOULD SIT IN THIS SEAT BECAUSE A COLLISION COULD RESULT IN "TRAGEDY." KIA SAYS VEHICLE IS OUT OF WARRANTY (BY 939 MILES) AND I AM SECOND OWNER (PURCHASED THE VEHICLE WITH 12K MIKES AS CERTIFIED PRE-OWNED) THEREFORE, KIA WILL SPLIT THE REPAIR COST 3 WAYS-KIA, DEALER, ME ($2,200.00 REPAIR AND ONLY FACTORY PARTS CAN BE USED, RESULTING IN OVER $700.00 FOR ME TO PAY IF I WANT MY KIDS TO BE SAFE IN THE CAR) THERE ARE 42 OTHER REPORTS OF THIS EXACT DEFECT AT HTTP://REPAIRPAL.COM/AIR-BAG-LIGHT-INDICATOR-691 SIMILAR MILEAGE AND SAME SEAT LOCATION ON MANY OF THOSE REPORTS. DEALER CLAIMS TO HAVE SEEN THIS ISSUE ON OTHER VEHICLES AS WELL. NHTSA SHOULD INVESTIGATE THIS ISSUE, AS AIRBAGS SAVE LIVES, AND KIA'S AIRBAG SENSORS ARE DEFECTIVE. NO CONSUMER SHOULD HAVE TO BEAR THIS UNREASONABLE FINANCIAL BURDEN ON A THREE YEAR OLD CAR FOR AN AIRBAG SENSOR THAT GOES OUT AT A FEW MILES OVER 60,000. SENSOR REMAINS ON CONSTANTLY. SHAME ON YOU, KIA. THIS WAS MY THIRD KIA BECAUSE I TRUSTED KIA'S COMMITMENT TO SAFETY. I WILL NOT MAKE THIS MISTAKE AGAIN.

TL* THE CONTACT OWNED A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE CAUGHT ON FIRE. THE CONTACT MERGED THE VEHICLE TO THE SHOULDER OF THE ROAD AND THE VEHICLES OCCUPANTS WERE EVACUATED. A FIRE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED TOTALED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,307.

WHEN I TOOK MY 2013 KIA SORENTO TO RICK CASE KIA (DULUTH GA) FOR SCHEDULED MAINTENANCE IN DEC 2014, I WAS ADVISED THAT THE CAR NEEDED ALIGNMENT AND BRAKE FLUID FLUSHING. I DECLINED BOTH SERVICES AND HAD ONLY THE SCHEDULED MAINTENANCE WORK DONE. WHEN I RETURNED TO THE SAME DEALER ON 10/12/15, I WAS TOLD I NO LONGER NEEDED THE PREVIOUSLY RECOMMENDED ALIGNMENT AND THAT THE BRAKE FLUID WAS OKAY. WHILE I WAS INITIALLY RELIEVED THAT I WAS LONGER HAD TO PAY HUNDREDS OF DOLLARS IN UNNECESSARY EXPENSES, I AM CURRENTLY WORRIED ABOUT THE SAFETY IMPLICATIONS OF THE ACCURACY OF YOUR CAR INSPECTION AND RECOMMENDED FIXES. I REALLY DON'T KNOW IF IT WAS THE INITIAL, OR THE LAST EVALUATION THAT WAS ACCURATE. MOREOVER, I AM YET TO GET ANY REPLY TO ALL MY NUMEROUS EMAILS, MESSAGES AND LETTERS TO RICK CASE KIA AND KIA CONSUMER ASSISTANCE CENTER.

I TOOK T\HE VEHICLE TO A NON DEALER LOCATION TO BE INSPECTED AFTER HAVING MULTIPLE ISSUES WITH THE HEADLAMP ASSEMBLY BEING FAULTY. UPON INSPECTION I WAS NOTIFIED BY THE MECHANIC ON DUTY THAT THE WIRING ASSEMBLY WAS ACTUALLY MELTING , A MANUFACTURERS DEFECT. BECAUSE THIS BEING A FIRE HAZARD HE WAS UNABLE TO REPLACE THE BULBS FOR ME AND SAID HE FELT THE VEHICLE WAS UNSAFE TO DRIVE BECAUSE IT WOULD PLACE MYSELF, MY FAMILY AND OTHERS ON THE HIGHWAY AT RISK. HE PROCEEDED TO SHOW ME THE PROBLEM. THIS PROBLEM HAS RESULTED IN MY HAVING TO REPLACE THE BULBS FIVE TIMES IN THE PAST ON THE DRIVERS SIDE AND AT LEAST TWICE ON THE PASSENGER SIDE. THE DEALER HAD TO REPLACE THE WIRING ASSEMBLY ON THE PASSENGER SIDE DUE TO THE SAME PROBLEM. HAVE ALSO PROVIDED A PICTURE OF THE REPAIR NOTE OF THE PROBLEM ON THE OPPOSITE SIDE OF THE VEHICLE. ALSO PROVIDING A CLIP SHOWING THAT ACCORDING TO THEIR INSPECTION MY LIGHTS WERE IN WORKING ORDER WHEN IN ACTUALITY THEY WERE NOT. LASTLY NOTING SEVERAL ELECTRICAL ISSUES REMAIN IN ADDITION TO HAVING TO REPLACE THE BATTERY AS IT IS BEING CONTINUALLY DRAWN FROM DUE TO THESE ISSUES.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE REAR PASSENGER DOOR HANDLE DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,800.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE ENGINE STALLED. AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SHIFTED INTO PARK AND THE IGNITION WAS TURNED TO THE OFF POSITION AND BACK TO THE ON POSITION IN ORDER FOR THE VEHICLE TO RESTART. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. THE VIN WAS UNAVAILABLE.