2013 KIA SORENTO Complaints

SECOND ROW PASSENGER SIDE LATCH TO RELEASE SEAT FROM FOLDED DOWN POSITION TO UPRIGHT POSITION STICKS AND IS IMPOSSIBLE TO REPOSITION SEAT BACK. THE SEAT IS NOW PERMENANTLY IN THE FOLDED DOWN POSITION AND I AM UNABLE TO USE THE SEAT.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO SLUDGE BUILD UP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE; HOWEVER, THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

WE WERE DRIVING DOWN A PAVED ROAD AT APPROXIMATELY 30 MPH WHEN WE HEARD A LOUD NOISE THAT SOUNDED LIKE A SHOTGUN. UPON PULLING OVER AND INSPECTING THE CAR, WE FOUND THAT THE REAR SUNROOF HAD EXPLODED AND WAS IN TINY PIECES. THE COVER HAD BEEN PULLED SHUT SO ONLY A RELATIVELY SMALL AMOUNT OF GLASS FELL THROUGH INTO THE CAR, BUT HAD THE COVER BEEN OPEN THE GLASS PIECES WOULD HAVE FALLEN IN ON OUR TWO YEAR OLD SON IN THE BACK SEAT. TO OUR KNOWLEDGE NOTHING FELL ON TOP OF THE CAR, AND WE DID NOT HIT A BUMP OR ANYTHING IN THE ROAD WHEN THIS HAPPENED.

MY 2013 KIA SORRENTO'S PARKING LIGHTS WERE ON THIS AFTERNOON ON SATURDAY AUGUST 22, 2015 AT APPROXIMATELY 2:30 PM EST. I WENT OUTSIDE TO PLACE SOMETHING IN MY VEHICLE WHEN I NOTICED THE PARKING LIGHTS WERE ON. I HAD PARKED MY VEHICLE AT 1:00 AM WHEN I RETURNED FROM RUNNING AN ERRAND. I PARKED, MADE SURE ALL THE LIGHTS WERE TURNED OFF, ARMED THE SECURITY SYSTEM AND WENT INSIDE. BEFORE MY WIFE AND I WENT TO BED I WENT OUT TO MAKE SURE THAT I TURNED ALL LIGHTS OFF WHICH THEY WERE. THIS WAS AT 2:00 AM. THE VEHICLE HAD NOT BEEN TOUCHED SINCE THAT TIME. THIS IS NOT THE FIRST TIME THAT THIS HAS HAPPENED. I HAVE HAD IT IN TO THE DEALERSHIP TWICE ALREADY WHERE THEY CLAIM THEY CANNOT REPLICATE THE PROBLEM. WE HAVE HAD TO HAVE OUR VEHICLE JUMPED AT LEAST 12 TIMES DUE TO A DEAD BATTERY CAUSED BY THIS PROBLEM. THE VEHICLE FALLS WELL WITHIN IT'S WARRANTY SO IT WILL BE COVERED HOWEVER THE ISSUE IS SERIOUS ENOUGH THAT IT WARRANTS ATTENTION WHICH I BELIEVE WILL BE IGNORED IF NOT BROUGHT TO LIGHT AND MAY RESULT IN INJURIES OR COST TO OTHERS WHEN NO COST SHOULD BE INCURRED. I BELIEVE THAT THIS IS AN ELECTRICAL ISSUE THAT NEEDS TO BE ADDRESSED IMMEDIATELY. I FEEL THIS COULD LEAD TO PROBLEMS WITH STEERING, BRAKING SYSTEM, ENGINE MALFUNCTION AS WELL AS POSSIBLE RISKS OF FIRE DUE TO A FAULTY ELECTRICAL SYSTEM.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. APPROXIMATELY TWO WEEKS AFTER THE CONTACT PURCHASED THE VEHICLE, SHE BEGAN SMELLING TAR. THE VEHICLE WS TAKEN TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED AND THE HEADLIGHTS BURNED OUT. THE DEALER REPLACED THE HEADLIGHTS AND STATED THAT THERE WAS A RECALL; HOWEVER, THE CONTACT DID NOT RECEIVE ANY RECALL NOTICE. APPROXIMATELY THREE WEEKS AGO, THE FAILURE RECURRED AND THE DRIVER SEAT BEGAN TO BURN, JAMMING THE DRIVER SIDE DOOR. THE CONTACT CALLED 911 AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED AWAY BY THE INSURANCE COMPANY. THE VIN AND NHTSA CAMPAIGN NUMBER WERE UNAVAILABLE. THE FAILURE MILEAGE WAS 37,000.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THERE WAS A LOUD POP FROM THE SUN ROOF EXPLODING. THE SUN ROOF HAD SHARDS OF GLASS PROTRUDING AND NEEDED TO BE SECURED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE VEHICLE WAS TEMPORARILY REPAIRED WITH CARDBOARD BUT THE REPAIR FAILED. THE VEHICLE WAS THEN TAKEN TO A SECOND DEALER FOR THE SAME TEMPORARY REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 35,582.

DRIVING ON ROUTE 55 S IN NEW JERSEY AROUND 3:00 PM , SUNNY DAY BETWEEN EXIT 53 A AND 53 B WINDOWS UP SUN ROOF CLOSED AND AIR CONDITIONING ON WHEN ALL OF A SUDDEN OUR SUN ROOF IMPLODED ONTO MY WIFE AND I. WE WERE IN THE PASSING LANE AT THAT TIME AND HAD TO THINK QUICK AS TO WHAT JUST HAPPENED AND PROCEEDED TO REMOVE OURSELVES FROM THE HIGHWAY AND OFF TO THE SIDE . WE CALLED OUR INSURANCE COMPANY LOOKING FOR ADVICE ON WHAT TO DO, BUT THEY WERE NOT ABLE TO RECOMMEND ANY SO WE THEN CALLED 911 AND THE OPERATOR THERE CONTACTED SOMEONE FORM NJDOT WHO RESPONDED TO OUR NEEDS . MY WIFE AND I WERE COVERED IN GLASS WITH A FEW CUTS AND BRUISES BUT NOTHING TO SERIOUS COMPARED TO LOSING CONTROL OF YOUR VEHICLE AND CREATING A NIGHTMARE FOR POTENTIALLY MANY OTHERS AND OURSELVES . WE STARTED TO REMOVE THE GLASS AND WHEN HELP ARRIVED HE HAD SOME DUCT TAPE SO WE COULD TAPE THE SUN VISOR WHICH IS ONLY CLOTH CLOSED . WE JUST STARTED OUR VACATION AND WHAT A RIDE SO FAR ! AFTER THE NJDOT MAN HELPED TO GET US SECURED AS GOOD AS HE COULD WE TRAVELED TO OUR DESTINATION AND STOPPED BY A HOME DEPOT TO PURCHASE A MOVERS CARDBOARD BOX , HEAVY CONTRACTOR DEBRIS BAGS AND MORE DUCT TAPE TO BUTTON EVERYTHING UP . WE THEN CONTACTED KIA CUSTOMER SERVICE TO ADVISE OF THE OCCURRENCE. UPDATED 09/17/15*LJ...UPDATED 10/27/15 *BF *CN

ON 3 SEPARATE OCCASIONS OVER THE PAST 2.5 YEARS THE ENGINE HAS COMPLETELY STOPPED WHILE I WAS DRIVING ON THE FREEWAY. I HAVE NARROWED DOWN HOW TO REPRODUCE THE PROBLEM: 1) SET CRUISE CONTROL 2) SHIFT INTO NEUTRAL 3) TURN OFF CRUISE CONTROL QUICKLY AFTER SHIFTING INTO NEUTRAL THE PROBLEM DOESN'T HAPPEN EVERY TIME, BUT WHEN IT DOES: 1) THE ENGINE STOPS IMMEDIATELY 2) A BUNCH OF DASHBOARD LIGHTS COME ON: CHECK ENGINE, OIL PRESSURE AND OTHERS I CAN'T REMEMBER 3) THE POWER STEERING STOPS WORKING (PROBABLY BECAUSE THE ENGINE IS OFF) THIS IS VERY ALARMING! I GENERALLY WORK AROUND THE PROBLEM, BUT ON 7/26 WHILE TRAVELING IN WYOMING (80 MPH SPEED LIMIT ON I-25), THE ENGINE QUIT WHILE I WAS GOING 80 MPH! LUCKILY THE BRAKES STILL WORKED AND I WAS ABLE TO GET THE CAR THE SIDE AND RESTART. I COULD HAVE EASILY WRECKED. TO RESTART THE ENGINE, I: 1) SHIFT INTO PARK 2) TURN OFF IGNITION 3) TURN ON IGNITION I MAILED KIA THE ABOVE INFORMATION TWO DAYS AGO AND HAVE NOT HEARD BACK. UPDATED 9/15/15 *LN.... UPDATED 09/30/15*BF

AT 60,800 MILE MY KIA SORENTOS ENGINE BLEW. I TOOK IT TO THE SERVICE DEPARTMENT BELIEVING IT WOULD BE UNDER WARRANTY ONLY TO FIND OUT THEY VOIDED MY WARRANTY STATING I HAD EXCESSIVE SLUDGE IN THE ENGINE. FOR MORE THAN A MONTH PRIOR TO THAT INCIDENT WE ALSO HAD A AIRBAG LIGHT ILLUMINATE AND STAY ON. AT THE TIME OF ENGINE FAILURE WE THOUGHT THAT WE COULD FIX THAT ISSUE AS WELL ONLY TO FIND THAT MY ELECTRICAL WARRANTY WENT OUT AT 60,000 MILES. I HAVE BEEN RESEARCHING THESE ITEMS ONLINE ONLY TO FIND THAT THERE IS MULTIPLE COMPLAINTS OF BOTH ENGINE FAILURE AND THE AIRBAG LIGHT ILLUMINATING WHICH IS SAID TO BE A CONTROL MODULE. WITH THE AMOUNT OF COMPLAINTS OUT THERE WHY IS THERE NO RECALL.

TL* THE CONTACT OWNED A 2013 KIA SORENTO. WHILE DRIVING AT 35 MPH, THE INSTRUMENT PANEL LIGHTING ILLUMINATED AND THE VEHICLE STALLED. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED, CRASHED INTO A CONCRETE WALL, AND FLIPPED OVER. AS A RESULT, THE CONTACT SUSTAINED LACERATIONS AND CONTUSIONS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.