2013 KIA SORENTO Complaints

THIS "GLITCH" HAPPENED TWICE IN ONE WEEK. FIRST, DRIVING OFF FROM A STOP LIGHT AT ABOUT 15-20 MPH THE CAR SEEMED TO BRAKE ITSELF FOR ABOUT A SECOND, LUNGED ME FORWARD AND 30 SECONDS LATER DIED. NO CHECK ENGINE LIGHT. CAR RESTARTED FINE AFTER 3RD TRY. THEN AGAIN I HAD LET GO OF THE ACCELERATOR AND WAS CRUISING BEFORE BRAKING AT A LIGHT, THE CAR DID THE SAME THING AT ABOUT 25-30 MPH BUT HARDER AND A LOUD CLUNK CAME FROM IT. EVEN THE TIRES SCREECHED WHEN IT "BRAKED" ITSELF FOR A SECOND. THIS SECOND TIME THE CAR DIED 2 SECONDS LATER WHEN I APPLIED THE BRAKES. TOOK IT STRAIGHT TO THE DEALER, THE CAR DIED AGAIN IN FRONT OF THEM WHEN THEY SWITCHED ON THE A/C TO CHECK IF IT WAS WORKING (COULD BE COINCIDENCE SINCE I WASN'T FOOLING AROUND WITH THE A/C THE FIRST TWO TIMES). THEY CALLED ME BACK ON SECOND DAY AND ASKED ME TO TAKE MY CAR BACK SINCE THEY COULD NOT REPLICATE THE PROBLEM AND THE COMPUTER HADN'T REGISTERED IT. I'VE USED IT EXCLUSIVELY ON HIGHWAYS FOR 2 DAYS NOW AND NO PROBLEM. I'VE DONE LESS THAN 10 MILES OF CITY DRIVING SINCE I GOT MY CAR BACK. I'VE HEARD OF OTHER PEOPLE GETTING AN UPGRADE FOR THE ECU AND SOLVING THE ISSUE, BUT THAT UPGRADE WAS ALREADY APPLIED OVER A YEAR AGO TO MINE AND ACCORDING TO THE DEALER, THERE IS NO NEWER VERSION. *TR

I WAS TRAVELING ON I-20 AT ABOUT 70 MPH WHEN I HEARD AN EXPLOSION (FOR LACK OF A BETTER WORD) AND GLASS STARTED FLYING OF THE ROOF OF MY SORENTO. I WAS ABLE TO SAFELY NAVIGATE TO THE RIGHT LANE AND THEN TO THE SHOULDER OF THE INTERSTATE AND REALIZED THAT MY SUNROOF HAD SHATTERED. I WAS LUCKY THAT THE INNER PANEL WAS CLOSED AND ONLY A SMALL AMOUNT OF GLASS CAME THROUGH. UNTIL THEN (AND I HAVE BEEN DRIVING FOR 40 YEARS), I HAD NEVER HEARD OF A SUNROOF SHATTERING UNLESS THE VEHICLE WAS IN SOME KIND OF ACCIDENT. *TR

2013 KIA SORENTO. CONSUMER WRITES IN REGARDS TO SUNROOF SHATTERED INTO A MILLION LITTLE PIECES. *SMD

THIS HAS NOW HAPPENED ABOUT TEN TIMES AND SEEMS TO BE A VERY SERIOUS FLAW IN THE TRANSMISSION AND/OR POWERTRAIN. I'LL BE IN PARK AND SHIFT THE CAR INTO REVERSE OR DRIVE AND WHEN I LET UP ON THE BRAKE TO IDLE AND PROCEED SLOWLY THERE IS A LOUD BANG/CLUNK (ALMOST AS IF SOMETHING INTERNAL OR EXTERNAL IS SLAMMING THE CAR WITH A RAMMING ROD) AND THE CAR LURCHES UNTIL I BRAKE. THIS IS VERY WORRISOME AS I FEEL THAT IT CAN INJURY PEDESTRIANS NEARBY OR EVEN THE OCCUPANTS OF THE VEHICLE IF THE CAR LOSES CONTROL. ALSO, I DON'T THINK THIS CAN BE GOOD FOR THE AUTOMATIC TRANSMISSION OR POWERTRAIN. SINCE THIS HAPPENS SPORADICALLY, THE DEALERS SAY THEY CANNOT REPRODUCE IT AND DENY A PROBLEM. PLEASE ADVISE AS TO WHAT RECOURSE I MIGHT HAVE. THANK YOU. *TR

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE CHECK ENGINE SENSOR ILLUMINATED INTERMITTENTLY. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE COMPUTER SOFTWARE NEEDED TO BE UPDATED. THE SOFTWARE WAS UPDATED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

ENGINE SIMPLY STOPPED WHILE DRIVING RESULTING IN LOSS OF BRAKING AND STEERING CONTROL. ALL INDICATOR LIGHTS ON DASHBOARD CAME ON WHEN THE ENGINE SHUT OFF. COASTED TO A STOP, PUT TRANSMISSION IN PARK AND WAS ABLE TO RESTART THE ENGINE. TOOK THE CAR TO KIA DEALER WHO SAID IT NEEDED A SOFTWARE UPDATE WHICH WAS PERFORMED. THE SAME PROBLEM OF THE ENGINE SHUTTING OFF HAPPENED THE VERY NEXT DAY. TAKING THE CAR BACK TO THE DEALER TODAY. *TR

2013 KIA SORENTO LX LOSS OF ACCELERATOR CONTROL. I HAD JUST EXITED A 55MPH BOULEVARD ONTO A 35MPH RESIDENTIAL STREET. AS I ACCELERATED TO THE POSTED SPEED THERE WAS A ?POP?, THE CAR LURCHED, AND THE ENGINE LIGHT CAME ON. THE ENGINE WAS STILL RUNNING BUT THERE WAS NO RESPONSE FROM PRESSING THE ACCELERATOR PEDAL. I CUT OFF THE ENGINE, WAITED A MINUTE AND RESTARTED IT. THE ENGINE, TRANSMISSION AND ELECTRICAL ALL SEEMED TO BE FINE BUT THE ACCELERATOR WAS NON-RESPONSIVE. SURPRISINGLY THE ENGINE IDLE SPEED WAS SUFFICIENT TO PUSH THE CAR ALONG ON MODERATELY HILLY ROADS. I MANAGED TO GET THE CAR TO THE KIA DEALER, WHERE I PURCHASED IT, AND LEFT IT WITH THE SERVICE DEPARTMENT. AFTER I GOT HOME I DID A GOOGLE SEARCH FOR ?KIA SORENTO ACCELERATION? AND FOUND MULTIPLE REPORTS OF ACCELERATOR PROBLEMS WITH 2012 THROUGH 2014 KIA SORENTOS. HTTP://WWW.KIA-FORUMS.COM/2011-2013-XM-SORENTO-FORUM/76454-2012-SORENTO-DISCONNECTED-ACCELERATOR.HTML HTTP://WWW.CARCOMPLAINTS.COM/KIA/SORENTO/2013/ENGINE/DIED_WHILE_DRIVING.SHTML AFTER REVIEWING THE VARIOUS POSTS I BELIEVE THAT THE COMPUTER SOFTWARE UPGRADE THAT THE SERVICE DEPARTMENTS ARE LOADING ARE NOT GOING TO RESOLVE THE ISSUE, OTHERWISE KIA WOULD NOT HAVE BEEN HAVING THIS ISSUE FOR SEVERAL YEARS. I BELIEVE THE ACTUAL ISSUE IS A FAULTY PART THAT HAS NOT BEEN REPLACED OR REDESIGNED. IF THAT IS THE CASE THEN I WILL HAVE THIS ISSUE AGAIN SOMETIME IN THE FUTURE. THE TECH REPORTED THAT THEY FOUND 3 SERVICE CODES. THEY CLEARED THE CODES, CHECKED THE COMPUTER SOFTWARE AND "FOUND OLD VERSION". THEY REPORTED THAT THEY UPDATED THE SOFTWARE AND PERFORMED A THROTTLE CLEANING. THEY TEST DROVE THE CAR TWICE AND THE ENGINE LIGHT DID NOT TURN BACK ON (NO CODES). *TR

ENGINE WENT TO IDLE AT A TRAFFIC LIGHT AND WOULD NOT RESPOND WHEN LIGHT CHANGED TO GREEN, CHECK ENGINE LIGHT CAME ON. I IDLED TO THE SIDE OF THE ROAD , SHUT OFF ENGINE AND RESTARTED IT. IT SEEMED TO BE OK BUT CHECK ENGINE LIGHT WAS STILL ON. CHECK ENGINE LIGHT WENT OUT THE NEXT DAY . I TOOK IT TO DEALER FOR REPAIRS ( A WEEK LATER WAS THE SOONEST THEY COULD GET ME IN) THEY DID AN SOFTWARE UPDATE AND CLEANED THE ETC MOTOR PER "TECHNICAL SERVICE BULLETIN #133 REV. 11/27/2013" I'M KEEPING MY FINGERS CROSSED THAT THIS FIXED THE PROBLEM. *TR

MY AIRBAGS DIDN'T DEPLOY WHEN I HIT A PERSON IN THE REAR AFTER SEVERELY DAMAGED FRONT END OF MY VEHICLE AND PARTS BEING SHOVED INTO THE MOTOR AND THE MOTOR RECEIVED A CRACK IN THE BLOCK. *TR

TL* THE CONTACT OWNS A 2013 KIA SORENTO. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE DECELERATED AND WENT INTO IDLE MODE. THE VEHICLE RESUMED NORMAL OPERATION ONCE IT WAS TURNED OFF AND RESTARTED. THE DEALER CLEANED THE THROTTLE BODY AND UPDATED THE SOFTWARE; HOWEVER, THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,804.