2013 KIA SORENTO Complaints

View complaints related to 2013 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 930 complaints submitted for the 2013 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 KIA SORENTO
    - MERIDIAN, ID

    SUN ROOF GLASS AT REAR EXPLODED AT A STOP LIGHT. THE GLASS IS PUSHED UP AND SHATTERED AND THERE ARE NO OBJECTS FOUND THAT CAUSED THE GLASS TO BREAK. IT APPEARS TO BE A DEFECTIVE DESIGN. *TR

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - SALEM, IN

    TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY FAILED TO ACCELERATE. THE CONTACT INDICATED THAT AFTER TURNING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 KIA SORENTO
    - STRASBURG, VA

    WE HAVE OWNED OUR KIA FOR 9 MONTHS, IT HAS BEEN IN THE SHOP AT LEAST 4 TIMES AND NOW ITS IN THE SHOP AGAIN. THE VEHICLE WILL COME TO A COMPLETE STOP WHEN GOING FULL SPEED, WE WERE GOING 45MPH FOR THE LAST INCIDENT AND THE KIA CAME TO A COMPLETE STOP OUT OF NO WHERE AND THE ENGINE SHUT WAS STILL ON BUT IDLE HIGH AND WOULD NOT GO ANYWHERE UNTIL YOU TURNED THE KIA OFF, WAITED FOR 15-20MINS FOR IT TO "REPROGRAM" AND THEN IT HAD ENOUGH POWER TO MOVE SLOWLY OUT OF THE ROAD. AFTER GETTING IT HOME MY HUSBAND CALLED THE DEALERSHIP THE FIRST TIME AND THEY HAD NO IDEA WHAT WAS WRONG SO THEY SENT US TO ANOTHER DEALERSHIP WHO SAID THEY COULDN'T FIND ANYTHING WRONG AT THE TIME BUT IF IT HAPPENS AGAIN TO BRING IT BACK, WELL 9 MONTHS LATER WE ARE STILL HAVING ISSUES AND ARE NOT ABLE TO DRIVE IT WITHOUT FEAR THAT IT WILL JUST RANDOMLY SHUT DOWN IN THE ROADWAY. THE ONE TIME IT DID IT WE WERE ON THE INTERSTATE, AS A PARENT MY KIDS CAN NOT RIDE IN A VEHICLE THAT KEEPS DOING THIS AND KIA WILL NOT FIX THE ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - FINLEYVILLE, PA

    TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE BECAME RESISTANT TO ACCELERATION. THE CONTACT INDICATED THAT AFTER TURNING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE FAILURE WAS RECURRING AND ON ONE OCCASION, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 KIA SORENTO
    - SAN DIEGO, CA

    I HAVE A 2013 KIA SORENTO V-6. APPROX. 6 MTHS INTO OWNING THE VEHICLE, WHILE ACCELERATING TO TURN RIGHT AFTER STOPPING AT A STOP SIGN, THE ENGINE DIED AND CAR LOST ALL POWER. THE CAR WAS STUCK AT A 45 DEGREE ANGLE 1/2 WAY INTO THE LANE OF TRAFFIC. I WAS LUCKY THAT NO-ONE WAS COMING OR I WOULD HAVE BEEN T-BONED. THE CAR DASH WAS COMPLETELY DARK WITH NO LIGHTS WHATSOEVER, NO BRAKES AND NO STEERING (SINCE BOTH ARE POWER). I HAD NO IDEA WHAT HAPPENED AND HAD A LOT OF TROUBLE GETTING THE CAR INTO NEUTRAL TO ATTEMPT RE-START. AFTER SEVERAL ATTEMPTS, IT FINALLY DID RE-START. TOOK IT TO KIA WHO WAS UNABLE TO DUPLICATE THE PROBLEM. SECOND TIME (11 MTHS), I WAS ACCELERATING FROM STOPPING AT A STOP LIGHT - ENGINE DIED AND CAR LOST ALL POWER, NO STEERING OR BRAKES - NO DASH LIGHTS. CARS HAD TO GO AROUND ME AND I WAS PRAYING I DIDN'T GET REAR-ENDED. AGAIN, CAR STARTED AFTER SEVERAL ATTEMPTS. THIRD TIME (12 MTHS), WAS AT THE BOTTOM OF A FREEWAY OFF-RAMP. ATTEMPTED TO GO AFTER LIGHT TURNED GREEN AND ENGINE DIED - AGAIN LOST ALL POWER - NO DASH LIGHTS, STEERING OR BRAKES - CARS HAD TO GO AROUND ME. FOURTH TIME (17 MTHS) STALLED IN PARKING LOT WHEN I STOPPED AT INTERSECTION TO TURN LEFT - SAME SYMPTOMS. THIS CAR IS DANGEROUS! KIA NEEDS TO RECALL AND CORRECT THIS PROBLEM BEFORE A SERIOUS ACCIDENT OCCURS AND SOMEONE DIES. I'M AFRAID EVERY TIME I DRIVE IT. HUGE SAFETY ISSUE! NHTSA, PLEASE DO SOMETHING. *TR

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - STONEHAM, MA

    TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHEN AT A STOP SIGN, THE VEHICLE WOULD STALL WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A TECHNICIAN WAS UNABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 21,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 KIA SORENTO
    - LOS ANGELES, CA

    VEHICLE SHUT DOWN WHILE IN MOTION OR MAKING A LEFT TURN OR A RIGHT TURN AT 25-35 MPH... IT IS UNSAFE TO DRIVE.. I HAVE TAKEN THE CAR TO THE DEALER NUMEROUS OF TIME AND THEY STILL HAVEN'T FIXED THE PROBLEM AND MY WIFE AND KIDS ARE THE ONE THAT ARE ALWAYS IN THERE.. *TR

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - ALBUQUERQUE , NM

    AS I WAS DRIVING AT ABOUT 15-20MPH THE CAR SHUT OFF COMPLETELY AS I WAS MAKING A LEFT HAND TURN WITHOUT WARNING. THIS IS THE THIRD TIME AT DIFFERENT SPEEDS SINCE WE PURCHASED THE VEHICLE IN JANUARY 2014. WE HAVE TAKEN IT TO KIA DEALERSHIP FOR REPAIR, REGULAR OIL CHANGES AND MAINTENANCE. THEY WERE UNABLE TO FIND ANYTHING WRONG , READ ANY CODES WITH COMPUTER OR DUPLICATE THE PROBLEM. I AM VERY CONCERNED AS THIS IS OUR FAMILY CAR AND IT IS A DRIVING HAZARD NOT KNOWING WHEN IT WILL SHUT OFF WITH NO WARNING, NEXT TIME IT COULD BE IN THE MIDDLE OF THE INTERSECTION OR FREEWAY! WE PLAN ON TAKING BACK TODAY TO DEALERSHIP. *TR

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - DALY CITY, CA

    I WAS DRIVING IN TRAFFIC AND ALL OF A SUDDEN, THE CAR DIES. THE LIGHTS ON THE DASHBOARD ILLUMINATE. I HAD TO PUT THE CAR IN PARK, THEN TRIED STARTING THE CAR AGAIN. AFTER 2 TIMES, THE CAR TURNED BACK ON FINE. I BROUGHT THE CAR TO THE DEALER AND THERE COULDN'T REPLICATE THE PROBLEM AND DIDN'T FIND ANY COMPUTER CODES STORED. THIS IS QUITE A SAFETY HAZARD AND NOW I DON'T FEEL SAFE DRIVING THE CAR, ESPECIALLY WITH MY KIDS IN THE CAR. *JS

    Source: NHTSA WEB SITE
  • 2013 KIA SORENTO
    - PEABODY, MA

    TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A TECHNICIAN WAS UNABLE TO LOCATE A FAILURE. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 16,000. UPDATED 7/25/14*CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE