2013 KIA SORENTO Complaints
View complaints related to 2013 KIA SORENTO. The complaints found here are submitted by actual consumers with first hand experience. There are more than 930 complaints submitted for the 2013 KIA SORENTO. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 KIA SORENTO- EDISON, NJ
FIRST INCIDENT : AFTER A FULL STOP AT RED LIGHT, AS CAR TOOK OFF, ENGINE STALLED OUT. HAD TO TRY SEVERAL TIMES TO RESTART ENGINE. AFTER RESTARTED, THE CAR DROVE FINE. SECOND INCIDENT : AFTER SLOWING DOWN THE CAR TO ABOUT 3MPH AND REACCELERATING, ENGINE STALLED OUT. AFTER A FEW TRIES TO RESTART THE ENGINE, IT RESTARTED AND DROVE FINE. *TR
Source: NHTSA WEB SITE -
2013 KIA SORENTO- WALTON , NY
TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE HE DROVE AT 65 MPH, THE SUNROOF EXPLODED. THE CONTACT SUFFERED CUTS TO HIS HANDS. THE FRONT PASSENGER SUFFERED CUTS ON THE BACK AND HANDS. THE PASSENGER IN THE REAR SUFFERED CUTS TO THE HANDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 26,700.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA SORENTO- COALINGA, CA
04-21-2014 @ 5:30 AM. CAR WILL NOT START. NO ELECTRICAL PRESENT ON ANY SYSTEM-NOTHING. CALLED KIA ROADSIDE SERVICE AND THEY SUGGESTED A JUMPSTARTED WHICH WE DID AND THE CAR STARTED. I RAN THE CAR FOR AN HOUR OR SO WITH NO PROBLEMS. I TOOK IT TO A LOCAL GARAGE AND HAD THE BATTERY AND ALTERNATOR TESTED AND NO PROBLEMS WERE FOUND. I CALLED KIA DEALERSHIP AND DESCRIBED THE EVENTS TO THEM AND THEY STATED THAT IT WAS SIMPLY A DEAD BATTERY. NEXT MORNING (YESTERDAY), THE CAR WAS TOTALLY DEAD ONCE MORE. CALLED KIA ROADSIDE ASSISTANCE AND THEY WANTED TO JUMPSTARTED IT AGAIN. I REFUSED AND TOLD THEM TO SEND ME A TOW. THEY DID AND THE CAR WAS TAKEN TO THE CLOSEST KIA DEALERSHIP, 65 MILES AWAY. SEVERAL HOURS LATER I CALLED THE DEALERSHIP AND THEY STATED THAT IT WAS A DEAD BATTERY. THEY CHARGED THE BATTERY FOR 3-4 HOURS, TESTED THE CHARGING SYSTEM AND PRONOUNCED IT "FIXED". I LEFT IT AT THE DEALERSHIP AND PICKED IT UP THIS MORNING (TODAY). IT STARTED AND MY WIFE IS NOW DRIVING IT. I DO NOT BELIEVE IT WAS THE BATTERY AND I EXPECT IT TO HAPPEN AGAIN BUT THE DEALERSHIP'S SHOP WILL DO NO FURTHER INVESTIGATION. I'LL KEEP YOU INFORMED. *TR
Source: NHTSA WEB SITE -
2013 KIA SORENTO- SIMI VALLEY, CA
WHILE DRIVING ON THE FREEWAY IN LIGHT TRAFFIC AT SPEEDS AROUND 40MPH THE VEHICLE SHUT OFF COMPLETELY. I HAD TO COAST TO THE SHOULDER, PUT THE VEHICLE IN PARK AND RESTART. THE VEHICLE RESTARTED COMPLETELY FINE. THIS INCIDENT HAS HAPPENED 3 TIMES IN THE LAST 6 MONTHS. THE VEHICLE IS CURRENTLY AT A KIA DEALERSHIP AND THEY ARE NOT FINDING ANYTHING WRONG WITH THE VEHICLE. *TR
Source: NHTSA WEB SITE -
2013 KIA SORENTO- BUFORD, GA
I HAVE A 2013 KIA SORENTO THAT HAS LOST POWER NUMEROUS (10-15) TIMES. IT HAS OCCURRED IN MULTIPLE SETTINGS, AT LIGHTS, DRIVING DOWN THE STREET, BUT MOSTLY WHILE DRIVING DOWN A VERY BUSY INTERSTATE AT 65-70 MILES AN HOUR. THIS CAR IS GOING TO GET ME, ONE OF MY GRANDBABIES OR SOMEONE ELSE KILLED! ONCE I TURN ON MY HAZZARDS AND GET THE CAR OVER TO THE SIDE OF THE ROAD/MEDIAN, TURN IT OFF AND BACK ON IT STARTS AND CONTINUES ON DOWN THE ROAD WITH THE ENGINE LIGHT ON. THE FIRST TIME I TOOK IT IN THEY TOLD ME THE SEAL ON THE GAS TANK WAS BAD AND THEY REPLACED IT. THE SECOND TIME I TOOK IT IN THEY TOLD ME THE COMPUTER COULDN'T FIND ANYTHING WRONG. I'M TAKING IT IN FIRST THING TOMORROW MORNING AS IT HAPPENED ON THE INTERSTATE AGAIN THIS MORNING, WONDER WHAT THEY'LL TELL ME THIS TIME?! I SHOULD HAVE STUCK WITH MY 9 YEAR OLD CHEVROLET, NEVER HAD A SINGLE PROBLEM. PLEASE, PLEASE INVESTIGATE THIS PROBLEM AND FORCE AND FIND A FIX" BEFORE" PEOPLE ARE KILLED! *TR
Source: NHTSA WEB SITE -
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2013 KIA SORENTO- MEDON, TN
DRIVING DOWN THE ROAD AND A LOUD POP OCCURRED AND THE REAR SUNROOF HAD SHATTERED. NO OTHER CARS OR PEOPLE WERE AROUND. STOPPED AND CHECKED THE GROUND WHERE IT HAPPENED AND FOUND NO OBJECTS THAT WOULD HAVE CAUSED SUNROOF TO SHATTER. SUNROOF APPEARS TO HAVE SHATTERED WITHOUT EXTERNAL CONTACT OF ANY KIND. *TR
Source: NHTSA WEB SITE -
2013 KIA SORENTO- DOWENY, CA
ENGINE STALLED A TOTAL OF 8 TIMES WHILE IN MOTION SINCE 6/13/12, THE DATE OF PURCHASE OF THIS NEW CAR. THIS CAR HAD BEEN TAKEN INTO THE DEALER MULTIPLE TIMES. KIA HAS SAID IT CANNOT DIAGNOSE THE PROBLEM. *TR
Source: NHTSA WEB SITE -
2013 KIA SORENTO- JACKSON, MO
I HAVE OWNED THIS CAR FOR 1 WEEK AND WHILE DRIVING IN THE MIDDLE OF TRAFFIC AT ABOUT 35 MPH IT COMPLETELY SHUT OFF! I ALMOST CAUSED A MAJOR ACCIDENT! *TR
Source: NHTSA WEB SITE -
2013 KIA SORENTO- GLEDALE, CA
WE HAVE 2013 KIA SORENTO, IT IS BEEN FEW MONTHS WE HAVE THIS PROBLEM OF SHUTTING ENGINE DOWN WHEN DRIVING IN SLOW SPEED AROUND 35 TO 40 MILES SOMETIME LESS AND SOMETIME STOPPING AT TRAFFIC LIGHT OR STOP SIGN, ALSO WE NOTICED IF WE GO OVER THE STREET BUMPS OR DOWN HILL LIKE ENTERING UNDERGROUND PARKING. BEEN IN DEALER TOO MANY TIMES, BEEN CONTACT BY CORPORATE OFFICE; EVERY TIME WE TOOK THE CAR TO THE DEALER THEIR ANSWER WAS, WE DROVE WE COULD NOT FIND ANY PROBLEM AND WE HAVE TO TAKE THE CAR BACK, BECAUSE THEY ARE DRIVING IN HWY WITH 70 OR HIGHER SPEED. FEW MONTHS BACK DEALER CALLED AND INFORMED US WE HAVE RECALL BY KIA AND IT IS RELATED TO YOUR PROBLEM, THEY FLUSH THE SOFTWARE AND LOAD NEW. CAR WAS RUNNING FINE UNTIL FEW DAYS AGO SHUTS DOWN TWO TIMES IN THREE DAYS IN MALLS PUBLIC PARKING PLACE AND ONCE AT STOP SIGN AND BOTH TIMES CAUSE PROBLEM FOR OTHER CARS. WE TOOK THE CAR BACK TO KIA DEALER AND THEY CALLED US BACK AGAIN WITH NO RESULT. I LEFT THE CAR AT DEALER AND NOT GOING TO GET IT BACK UNTIL THEY RESOLVE THIS ISSUE OR GIVE US OUR DOWN PAYMENT BACK. THIS IS NOT SAFE FOR MY SELF AND MY FAMILY AND OTHER DRIVERS AND THEIR FAMILY BUT I GUESS KIA CORP DOESN'T CARE AND JUST WANTS TO MAKE MONEY. *TR
Source: NHTSA WEB SITE -
2013 KIA SORENTO- BELOIT, OH
DRIVING DOWN ROUTE 62 IN ALLIANCE OHIO 44601 ONLY GOING ABOUT 30 35 MPH IT SOUNDED LIKE A GUN SHOT AND LOOK BACK AND SEEN THE PANORAMIC WINDOW WAS SHATTERED NO SIGNS OF ANYTHING HITTING IT LIGHT TRAFFIC. *TR
Source: NHTSA WEB SITE