2013 KIA SORENTO Complaints

ENGINE DIES OUT UNEXPECTEDLY. DRIVING AT LOW SPEEDS THE CAR WILL SHUT OFF. THIS HAS HAPPENED AT LEAST 3 TIMES. ONCE WAS IN A PARKING LOT. I WAS DRIVING SLOWLY AND ALLOWING PEDESTRIANS TO CROSS IN FRONT OF ME. AS I STOPPED FOR A PERSON THE ENGINE COMPLETELY SHUT OFF. I HAD TO PUT IT INTO NEUTRAL AND RESTART IN ORDER TO MOVE. SEEMED FINE AFTER THAT. SECOND TIME WAS IN STOP AND GO TRAFFIC. CRAWLING ALONG AND STOPPING. AS I SLOWLY MOVED FORWARD CAR DIED. AGAIN HAD TO THROW IT INTO NEUTRAL AND RESTART IT. THIRD TIME WAS STOPPED AT A STOP SIGN. STARTED TO TURN RIGHT FROM STOP SIGN AND CAR DIED. AGAIN HAD TO RESTART. THIS IS A DANGEROUS PROBLEM. IF I WAS STOPPED THEN PULLED INTO FAST ONCOMING TRAFFIC AND IT DIED I COULD BE HIT. THE DEALERSHIP CANNOT DUPLICATE THE PROBLEM THEREFORE CANNOT FIX IT. I HAVE SEEN MULTIPLE COMPLAINTS ONLINE ABOUT THIS. KIA NEEDS TO DETERMINE THE CAUSE OF THE ISSUE BEFORE SOMEONE IS KILLED. *TR

WHILE DECELERATING TO A STOP, THE VEHICLE SUDDENLY STALLED. THE CONTACT RESTARTED THE ENGINE AND THE VEHICLE OPERATED NORMALLY. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEFECT COULD NOT BE DUPLICATED. THEY REPLACED THE THROTTLE BODY,BUT THE PROBLEMS TILL HAPPENING SO MANY TIMES,THEY ALSO DID A UPDATE ON THE COMPUTER AND AGAIN THE PROBLEM STILL THERE....I AM SO SCARED TO DRIVE THIS CAR.I KNOW AM NOT THE ONLY ONE WITH THE SAME ISSUE AND SEEMS THAT KIA DOESN'T CARE SINCE THEY KEEP SAYING WE NEED DUPLICATED..THIS HAPPEN IN DIFFERENT SITUATIONS WITCH I COULD BE INVOLVED INA SERIOUS ACCIDENT WITH MY KIDS... *TR

CLEAR DAY, FOUR LANE HIGHWAY (97-WASHINGTON STATE) MINIMAL TRAFFIC, THE SUNROOF SUDDENLY EXPLODED WITHOUT ANY EXTERNAL CAUSE. FLYING GLASS, NO INJURIES, BUT FRAYED NERVES. SUNROOF NOT ON THE FAILED COMPONENT LIST. ACTUALLY A POTENTIALLY VERY DANGEROUS SITUATION.

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT WHILE DECELERATING TO A STOP, THE VEHICLE SUDDENLY STALLED. THE CONTACT RESTARTED THE ENGINE AND THE VEHICLE OPERATED NORMALLY. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEFECT COULD NOT BE DUPLICATED. NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,903. *TR

WHILE DRIVING ON THE FREEWAY AT ABOUT 70 MPH THE CAR'S ACCELERATOR STOPPED WORKING AND THE ENGINE LIGHT CAME ON. I WAS IN THE LANE NEXT TO THE FAST LANE IN LOS ANGELES. I QUICKLY TURNED ON MY HAZARD LIGHTS AND PULLED OVER ABOUT 5 LANES TO THE SHOULDER. THANK GOODNESS IT WAS LATE AT NIGHT AND I WAS ABLE TO PULL OVER SAFELY. I HAD FOUR KIDS IN THE CAR DRIVING HOME FROM MAGIC MOUNTAIN! I TURNED OFF THE CAR AND TURNED IT BACK ON AND IT WORKED FINE THE REST OF THE WAY HOME ALTHOUGH I DID STAY IN THE SLOW LANES IN CASE IT HAPPENED AGAIN. THIS HAPPENED ON A SATURDAY. ON SUNDAY MY HUSBAND DROVE THE CAR A FEW MILES TO HAVE LUNCH. THE ENGINE LIGHT WAS ON WHEN HE LEFT BUT THEN TURNED OFF WHEN HE WAS ON HIS WAY HOME. TOOK THE CAR TO THE DEALERSHIP ON MONDAY AND THEY SAID I NEEDED A COMPUTER UPDATE AND THAT WOULD FIX THE PROBLEM. THEY LET ME KNOW THIS HAS HAPPENED TO OTHER CARS AND THE COMPUTER UPDATE HAS WORKED. VERY DISAPPOINTED IN KIA KNOWING THIS HAS HAPPENED AND NOT SENDING A LETTER OR LETTING US KNOW ABOUT THE PROBLEM TO HAVE US COME IN AND GET THE UPDATE DONE. WE COULD HAVE BEEN IN A SERIOUS ACCIDENT RESULTING IN DEATH. I HOPE THIS FIXES THE PROBLEM. THIS IS THE FIRST KIA I HAVE OWNED AND HAVE LOVED THE CAR UP UNTIL THIS POINT. *TR

ON 2/15/2014 MY WIFE AND I WERE DRIVING FROM ELKO, NV TO SPRING CREEK, NV AT APPROXIMATELY 50 MPH WHEN THE SUNROOF IMPLODED. IT WAS A CLEAR DAY WITH NO RAIL OR HAIL. THE SUNROOF DID NOT HAVE PRIOR DAMAGE AND THERE WAS NO INDICATION OF IT GETTING HIT BY AN EXTERNAL OBJECT; THERE WAS NO IMPACT SOUND AND NO FOREIGN OBJECTS IN THE CAR. THE GLASS SIMPLY IMPLODED AND FELL NOT THE VEHICLE ON TOP OF MY WIFE AND I, ALONG WITH THE FRONT AND REAR BARS OF THE SUNROOF. KIA ROADSIDE ASSISTANCE TOWED THE VEHICLE TO A KIA DEALERSHIP IN SALT LAKE CITY, UT. *TR

I HAVE A 2013 KIA SORENTO THAT I BOUGHT BRAND NEW WITH ONLY 8 MILES ON IT. I WAS AT A STOP LIGHT AND MY CAR LUNGED FORWARD AS IF SOMEONE HIT US FROM BEHIND BUT THERE WAS NO ONE THERE. SO WHEN THE LIGHT TURNED GREEN WE STARTED TO GO AND NOTICED WE HAD NO POWER AND THE CHECK ENGINE LIGHT WAS ON. WE WERE ABLE TO GET TO THE SIDE OF THE ROAD AND TURN OFF THE CAR AND CALLED AAA AND THE DEALERSHIP TELLING THEM WHAT HAPPENED. SO ONCE IT GOT THERE THE SERVICE TECH AND IT PROBABLY WAS THE COMPUTER AND IT NEEDED TO BE UPDATED . I STAYED THERE FOR ABOUT 1 HOUR WHILE THEY DID THE UPDATE AND THEN THEY TEST DROVE IT AND THE CHECK ENGINE LIGHT CAME BACK ON. SO THEN THEY SAID IT WAS THE THROTTLE BODY SO THEY REPLACED IT AND TEST DROVE IT AGAIN AND THE CHECK ENGINE LIGHT CAME ON AGAIN. SO THEY FOUND THAT IT WAS THE PCM . NOT TOTALLY SURE WHAT THAT IS. HE SAYS IT WAS 1500$ PART IN THE COMPUTER THAT WAS MALFUNCTIONING . BUT THEY HAD MY CAR FOR A WEEK DOING THE REPAIRS AND NOW IS RUNNING GOOD. THEY ALSO HAVE ME A RENTAL CAR. SO IN ALL THE DEALERSHIP DID A GOOD JOB FIXING MY CAR AND WOULDN'T STOP UNTIL IT WAS FIXED RIGHT. *TR

DRIVING AT @ 70 MPH ON SMOOTH INTERSTATE HIGHWAY WITH VERY LIGHT TRAFFIC. HEARD A VERY LOUD BANG AND THEN THE CRACKLING OF GLASS. REACHED BACK TO FEEL THE PANORAMIC SUNROOF AND IT MOVED. PULLED OFF AT NEXT EXIT TO SEE THAT THE ENTIRE ROOF HAD SHATTERED WITH SEVERE CRACKING AROUND THE SIDES AND BACK BUT NO VISIBLE SIGN OF DAMAGE FROM A FOREIGN OBJECT. WEATHER WAS CLEAR AND 34F WITH CLIMATE CONTROL SET AT 72F. AT THE TIME OF THE INCIDENT THERE WERE NO VEHICLES WITHIN .25 MILES IN FRONT OF ME AND NO OVERPASSES AT THE LOCATION. ..UPDATED 04-29-14 *BF

DRIVING THROUGH NEIGHBORHOOD APPROXIMATELY 25 TO 30 MPH, VEHICLE SUDDENLY SCREECHED TO HALT (I DID NOT DEPRESS THE BRAKES), ENGINE LIGHT CAME ON. ALL PARTS OF VEHICLE WERE DISABLED (UNABLE TO STEER, START, ETC.) I WAS THROWN FORWARD DESPITE SEAT BELT ON DUE TO SUDDEN AND COMPLETE STOP. THANKFULLY, I WAS THE ONLY VEHICLE IN THE ROADWAY AT THE MOMENT. AFTER SEVERAL MINUTES OF NO RESPONSE FROM VEHICLE WITH IGNITION ISSUES, I WAS FINALLY ABLE TO RESTART AND CONTINUE MY DRIVE, AS WELL AS CONTACT DEALER FOR APPOINTMENT TO 'REPAIR' THIS RAMPANTLY UNSAFE 2013 KIA SORRENTO ENGINE ISSUE. I PURCHASED THIS VEHICLE NEW IN FEBRUARY 2013 WITH THE NOTION THAT KIA HAS A 5 STAR SAFETY RATING. AFTER THIS INCIDENT AND AFTER REVIEWING OTHER EERILY SIMILAR COMPLAINTS, I VEHEMENTLY DISAGREE WITH THE RATING. THIS IS AN EXTREME SAFETY HAZARD. I DRIVE TO AND FROM PATIENT'S HOMES FOR A LIVING, OFTEN TRAVELING FREEWAYS AND IN REMOTE AREAS. I DID NOT NOTICE ANY ISSUES WITH MOTOR PRIOR TO 'COMPUTER UPGRADE' REQUESTED AT LAST VISIT TO DEALER. I AM HOPING THAT KIA RESOLVES THIS OBVIOUSLY RAMPANT ISSUE BEFORE SERIOUS INJURY OR DEATH RESULTS FROM THIS PROBLEM. I WILL NO LONGER TRANSPORT MY CHILDREN IN THIS VEHICLE UNTIL KIA CAN REMEDY THIS SITUATION. I AM TAKING IN TO THE SAME DEALER WHO DID 'UPGRADE' TODAY TO 'REPAIR' IF POSSIBLE. I WILL ALSO BE CONTACTING KIA VIA PHONE AND EMAIL CONTACT AS WELL AS THE DEALER FROM WHOM I PURCHASED MY VEHICLE. ALL NEED TO KNOW THAT THIS ENGINE FAILURE ISSUE IS SERIOUS AND COULD BE FATAL IF NOT DEALT WITH SOON. *TR

I WAS STOPPED IN THE LEFT TURN LANE WAITING FOR TRAFFIC TO PASS SO THAT I COULD PULL INTO A SHOPPING CENTER PARKING LOT WHEN SUDDENLY EVERYTHING SHUT OFF. I HAD FIRST NOTICED THE RADIO HAD SHUT OFF AND THEN I REALIZED THAT THE ENTIRE ENGINE HAD SHUT DOWN AS I COULD NOT MOVE THE VEHICLE. AFTER PUTTING THE VEHICLE IN PARK AND TURNING THE IGNITION OFF AND THE RESTARTING IT, I WAS ABLE TO RESUME DRIVING. AS THIS WAS THE DAY BEFORE THANKSGIVING, I WAS NOT ABLE TO TAKE THE CAR TO THE DEALERSHIP UNTIL THE SATURDAY AFTER THANKSGIVING. SIMILAR TO OTHERS HERE WHO HAVE MADE COMPLAINTS, THE AUTOMOTIVE TECHNICIANS AT THE DEALERSHIP WERE NOT ABLE TO FIND ANYTHING WRONG WITH THE CAR EVEN AFTER TEST DRIVING IT AND HAVING IT CONNECTED TO THE COMPUTER. THE PROBLEM HAS NOT OCCURRED SINCE TAKING IT TO THE DEALERSHIP. I THOUGHT THAT MAYBE THIS WAS JUST A FLUKE THING UNTIL I READ ALL OF THE COMPLAINTS HERE. KIA REALLY NEEDS TO FIND OUT WHAT THE ISSUE IS WITH THESE VEHICLES BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED. *TR