2013 KIA SORENTO Complaints

ABOUT 6 MONTHS AGO WHEN MY RADIO TURNED OFF AND WOULDN'T TURN BACK ON. I TOOK IT INTO THE DEALERSHIP AND THEY SAID THAT IT MUST HAVE BEEN A ONE TIME THING BECAUSE THEY WE NOT ABLE TO DUPLICATE THE PROBLEM AGAIN. I WENT WITH IT AS THIS IS THE 3RD KIA I HAVE OWNED. ON 12/5/13 I WENT TO TURN MY CAR ON AND IT DIDN'T START, I WAITED A FEW SECONDS TRIED AGAIN AND SHE STARTED. THE VERY NEXT DAY 12/6/13 I DROVE TO LA WITH MY SON AND ON MY WAY BACK DOWN (90 MILES AWAY FROM HOME) THE RADIO WENT OUT AGAIN AND MY CAR FELT VERY SLUGGISH. I COULDN'T CALL MY HUSBAND AS MY BLUETOOTH IS CONNECTED TO MY RADIO AND I WAS ALREADY ON THE ROAD WHEN THE RADIO WENT OUT AGAIN. NOW TODAY 12/11/13 I WAS DRIVING ON THE FREEWAY TO A DOCTORS APPOINTMENT. AS SOON AS I GET OFF THE FREEWAY I AM AT A STOP SIGN, I STOP. WHEN IT IS MY TURN TO GO IS WHEN MY CAR DECIDES TO COMPLETELY SHUT DOWN! ALL THE LIGHTS FLICKERED, THE RADIO WENT OUT AND MY CAR WAS STILL STUCK IN DRIVE, ON A SLIGHT HILL. I IMMEDIATELY PUT MY HAZARD LIGHTS ON, PUT THE EMERGENCY BREAK ON AS I DIDN'T WANT MY CAR TO ROLL BACKWARDS. AFTER TRYING TO RESTART MY CAR ABOUT 4 TIMES I WAS FINALLY ABLE TO PUT THE CAR IN PARK AND RESTART THE CAR. BUT SHE WAS SHAKING THE ENTIRE TIME UNTIL I FINALLY PARKED THE CAR AND WENT TO MY APPT. I PURCHASED THIS CAR FOR SAFETY AS I HAVE NEVER HAD A PROBLEM WITH ANY OF MY OTHER KIA'S. I WILL BE TAKING IT IN TO THE DEALERSHIP TOMORROW AND SEE WHAT THEY SAY. AFTER READING ALL OF THESE COMPLAINTS FROM PEOPLE WITH THE SAME EXACT ISSUE I AM LOOKING AT KIA TO RECALL THIS CAR. THEY SHOULDN'T WAIT UNTIL A FATALITY OCCURS TO RECTIFY THIS ISSUE. I LIVE THE CALIFORNIA SO AFTER 3 TIMES FOR THE SAME REASON IT WILL FALL UNDER THE LEMON LAW BUT MY CONCERN IS THE SAFETY OF EVERYONE ELSE ESPECIALLY MY 3 CHILDREN THAT I AM CONSTANTLY TRANSPORTING, AND MYSELF ON MY 140 MILE DRIVE DAILY. PLEASE RECALL THIS VEHICLE! *TR

WE WERE WESTBOUND ON US 60 IN TEMPE AZ. WHEN THE SUNROOF IMPLODED SCATTERING GLASS ON VEHICLES BEHIND US. LUCKY FOR US THE INSIDE SHADE WAS CLOSED PREVENTING THE GLASS FROM COMING INSIDE. THE OUTSIDE TEMP. WAS 73 THE A/C WAS SET AT 70 SPEED WAS 65 MPH.I CONTACTED THE KIA DEALER WHO SAID THEY WERE UNAWARE OF ANY PROBLEMS THAT KIA WAS HAVING WITH THE SUNROOFS. *TR

WHILE DRIVING IN PARKING LOT AND BREAKING THE ENGINE STOPPED, ENGINE LIGHT CAME ON. CAR WOULD NOT RESTART. TOOK MULTIPLE TRIES TO GET GEAR SHIFT INTO PARK. ENGINE FINALLY RESTARTED. TOOK IN TO DICK HANNAH DEALER TO CHECK CODES, AFTER 2 HOURS THEY COULD FIND NOTHING AND HAD NOT HEARD OF THE PROBLEM. APPARENTLY THEY DON'T HAVE INTERNET ACCESS WHERE THIS NHTSA SITE REPORTS 14, NOW 15, OF THE SAME INSTANCES. THIS IS A VERY UNSAFE SITUATION & THE DEALERS DON'T KNOW ABOUT IT........REALLY. THIS IS OUR FIRST AND PROBABLY LAST KIA. THIS VEHICLE HAS HAD THE ELECTRONIC THROTTLE FAILURE WHILE DRIVING, FAULTY BACK SEAT LATCH, LEAKY POWER STEERING FITTING DRAINING MOST OF THE FLUID OUT. *TR

2013 KIA SORENTO LX - V6 AWD PURCHASED 3/2013. ON 10/19 AT 11.5K MILES ON VEHICLE THE TRANSMISSION SLIPPED AND THEN LOST MOST FUNCTION AT 45 MPH . CAR LIMPED HOME WITH CHECK ENGINE LIGHT ON AND SPEWING FLUID.HE NEXT MORNING (SAT)CALLED KIA ROADSIDE SERVICE AND HAD CAR TOWED TO NEAREST DEALER. THE DEALER TOOK VEHICLE AND NOTIFIED ME LATER IN THE DAY TRANSMISSION WOULD BE AND ORDERED ON MONDAY. I WAS NOTIFIED THAT CAR WOULD BE REPAIRED WITH NEW TRANS AND CAR WOULD BE READY ON WED. THE DEALER CALLED ME A SAID THE WATER PUMP WAS CORRODED AND WAS OUT OF COOLANT. A WATER PUMP WAS REPLACED AND TRANS. I PICKED UP THE CAR ON THURS AND NOTICED FLUID UNDER THE CAR THE NEXT MORNING. TOOK THE CAR BACK TO THE DEALER THE NEXT MORNING, HE STATED THEY OVERFILLED AND NOW THE PROBLEM SOLVED (FRI) Y CONFIDENCE SHAKEN AND NOT FEELING SAFE, I TRADED IN THE VEHICLE (GOT FAIR MARKET VALUE) ,FOR A LEASED NEWER MODEL. I HAVE LOST $7,000 FOR OWNING THE VEHICLE 7.5 MONTHS, WITH 11.5K MILES. I AM ARGUING WITH KIA MOTORS FOURSOME COMPENSATION, BUT THEIR ATTITUDE IS THEY WILL NOT DO ANYTHING, SUGGESTED DEALER DISCUSSION. I AM CONTINUING A DIALOGUEWITH KIA, THEY NEED TO BE RESPONSIBLE. *TR

THE VEHICLE LOST POWER WHEN DRIVING ON THE HIGHWAY AND CHECK ENGINE LIGHT CAME ON.. I WAS LUCKY TO STOP THE CAR ON THE ROAD SIDE. TURNED THE VEHICLE OFF AND RESTARTED THE CAR BUT THE CHECK ENGINE LINE SAID NOT GO OFF.DROVE THE CAR FOR ABOUT A MILE AND LOST POWER AGAIN. REPEATED THE SAME STEP AND RESTARTED. REACHED HOME . THIS VEHICLE HAS HAD SEVERAL PROBLEMS, PURCHASED THE VEHICLE NEW WITH 10 MILES. LAST MONTH THE FAN WAS NOT TURNING OFF EVEN AFTER TURNING OFF THE VEHICLE. TODAY'S INCIDENT COULD RESULT IN AN ACCIDENT IF I WAS ON THE LEFT LAN. *TR

WE PURCHASED THE 2013 KIA SORENTO AWD 2/2013 W/300 MILES ON IT. AT THE END OF APRIL, WE WENT TO DEATH VALLEY (ROUND TRIP WAS APPROX 350 MILES.). WHEN WE RETURNED TO TOWN, WE STOPPED AT THE GROCERY STORE TO PICK UP SUPPER SUPPLIES. AFTER SHUTTING THE VEHICLE OFF, BEING IN THE STORE FOR APPROX. 30 MINUTES, & THEN CAME BACK OUT, WHEN WE TURNED THE VEHICLE ON, IT SOUNDED AS THOUGH IT WAS ONLY HITTING ON HALF THE CYLINDERS. WE IMMEDIATELY CUT THE VEHICLE OFF, WAITED A COUPLE OF MINUTES, AND THEN TURNED IT BACK ON. IT SEEMED FINE. WE FIGURED IT WAS PROBABLY A FLUKE. RIGHT AFTER THIS HAPPENED THOUGH, I NOTICE A HUGE DECREASE IN MY FUEL MILEAGE. BEFORE THIS HAPPENED, I WAS GETTING 18/19 MPG/CITY AND 24-34 MPG/HWY (DEPENDING ON HOW FAR I WENT, OUT TO DEATH VALLEY W/NO STOPS, WE GOT 34). NOW I WAS LUCKY TO GET 13/14 MPG/CITY AND 16-18 MPG/HWY. WE TOOK IT TO THE KIA GARAGE, BUT THERE WASN'T MUCH THEY COULD DO BECAUSE IT WASN'T THROWING ANY CODES. WE SUFFERED WITH PAYING MORE FOR GAS FOR 6 MONTHS UNTIL WE WENT FOR AN OIL CHANGE IN OCT AND THE DEALERSHIP TOLD US THERE WAS AN "ECM" UPDATE. AFTER THEY SHARED WITH US THAT IT COULD POTENTIALLY HELP W/THE FUEL MILEAGE, I WAS ECSTATIC! IT WENT RIGHT BACK UP TO WHERE IT HAD BEEN PREVIOUSLY! THEN, THE THING WITH THE IGNITION HAPPENED AGAIN! ONLY WORSE THIS TIME, JUST A FEW DAYS AGO! MY FUEL MILEAGE WENT BACK DOWN TO WHAT I SHARED ABOVE. WE TOOK IT BACK TO THE DEALERSHIP AND AFTER THEM TRYING ALL DAY TO REPLICATE WHAT HAPPENED (WHICH TOOK MONTHS FOR IT TO HAPPEN W/US), THEY FINALLY DID THE UPDATE, AGAIN. MY FUEL MILEAGE IS BACK UP TO WHERE IT SHOULD BE. I WANT TO BE HAPPY, BUT I AM CONCERNED THIS WILL HAPPEN YET AGAIN. THERE HAVE BEEN TO OTHER NOTICEABLE ISSUES THAT I HAVE SHARED IN OTHER SECTIONS. ONE ABOUT VIBRATION WHILE IN NEUTRAL/PARK & ONE ABOUT THE VEHICLE NOT STARTING AFTER PRESSING THE IGNITION BUTTON. *TR

DRIVING VEHICLE ON HIGHWAY, SUDDENLY LOST POWER, WOULD NOT ACCELERATE. STOPPED IN BREAKDOWN LANE, SHUT VEHICLE OFF AND RESTARTED. VEHICLE RAN OK BUT CHECK ENGINE LIGHT WAS ON. DUE TO VACATION TOOK VEHICLE TO DEALER ON 10/8. SERVICE MANAGER SAID THERE WAS A RECALL FOR ECM AND BASED ON CODE FROM VEHICLE THAT WAS PROBABLY THE PROBLEM. WHEN I ASKED WHY I WAS NOT NOTIFIED HE SAID BECAUSE IT WAS NOT A SAFETY ISSUE????? TO ME LOSS OF POWER ON THE HIGHWAY IS A SAFETY ISSUE. NOW, 10/16 MY WIFE CONFRONTED THE SAME PROBLEM AND ON THE HIGHWAY WHICH SHE SAID CAUSED A REAL SAFETY PROBLEM, SHE WAS IN THE MIDDLE LANE AND CARS WERE BEARING DOWN ON HER UNTIL SHE COULD FINALLY MOVE OVER INTO THE BREAKDOWN LANE. AGAIN, SHE WAS ABLE TO RESTART THE VEHICLE AND VERY ANXIOUSLY ABLE TO GET OFF THE HIGHWAY. AFTER STOPPING AND RESTARTING TWO MORE TIMES SHE WAS ABLE TO MAKE IT HOME WITH THE CHECK ENGINE LIGHT ON AGAIN. UPON SEEING OTHER SIMILAR COMPLAINTS ON THE WEB, I AM GOING BACK TO THE KIA DEALER TO TRY AND GET THIS FIXED, HOWEVER, I THINK THAT THE NHTSA NEEDS TO FORCE KIA TO DO A RECALL TO FIX THE PROBLEM BEFORE SOMEONE GETS SERIOUSLY HURT ON THE HIGHWAY, THE SERVICE MANAGER AT THE DEALER IS AT A LOSS AS TO WHAT MAY BE CAUSING THIS CONDITION BUT IT IS OBVIOUSLY A PROBLEM OTHERS HAVE ENCOUNTED. *TR

IN APRIL 2013, WE WERE DRIVING NORMALLY AT APPROXIMATELY 30 MILES AN HOUR WHEN THE ACCELERATOR WENT OUT AND ALL OF THE ENGINE LIGHTS CAME ON. THE STEERING WHEEL LOCKED AND WE JUST HAD TO WAIT FOR THE CAR TO STOP. BROUGHT IT IN AND THEY WORKED ON THE THROTTLE. LAST WEEK, IT HAPPENED AGAIN. KIA DEALERSHIP WAS NOT HELPFUL AT ALL. THEY SCREENED THE CAR AND SAID THEY COULDN'T FIND A PROBLEM. THEY DID NO REPAIRS, BUT REPORTED THAT THEY HAD TO DO AN ECM UPGRADE. CONTACTED THE KIA HEADQUARTERS REGARDING THIS MATTER AND INDICATED THAT THERE HAS TO BE A PROBLEM IF THE SAME ISSUE HAS OCCURRED TWICE IN A SPAN OF SEVERAL MONTHS. WE ALSO INFORMED THEM THAT WE FELT THE CAR WAS UNSAFE AND THEY OPENED A CASE TO NOTE THE ISSUE. WE HAVE CHILDREN, AND THIS IS A SERIOUS RISK. WE JUST GOT THE CAR IN APRIL OF 2013. *TR

WHEN I BOUGHT THIS VEHICLE I DID NOT REALIZE THAT IT WOULD HAVE SO MANY ISSUES. I THINK IT STARTED IN MARCH OF 2013. I STARTED SMELLING A BAD ODOR WHEN I START MY TRUCK UP AND REALIZED IT WAS COMING FROM THE AC UNIT. HAD IT CHECKED OUT AND WAS INFORMED THAT IT WAS THE CABIN FILTER AND I WOULD HAVE TO PAY TO HAVE IT FIXED. LATER WENT BACK FOR ANOTHER MATER AND WAS TOLD AT FIRST THAT IT WAS UNDER WARRANTY, BUT ONCE I GOT TO THE DEALERSHIP I WAS TOLD IT COULD NOT BE FIXED. EVERY SINCE I HAD THIS TRUCK MY DRIVERS SEAT GOES DOWN BY IT SELF AND I JUST DON'T SEE WHAT THE POINT IN TAKING IT TO THE DEALERSHIP BECAUSE THEY NEVER FIX ANYTHING. I FEEL THAT PURCHASING A KIA FROM RICK CAS KIA WAS A VERY BIG MISTAKE. I WILL NEVER RECOMMEND THIS DEALERSHIP TO ANYONE.......... *TR

RADIO AND CAMERA SYSTEM SUDDENLY STOPS WORKING. WHEN YOU TURN ON THE AIR CONDITIONER COMES A STRONG ODOR AS "SILICONE" THIS HAPPENS THE FIRST TIME THAT I TURN ON THE AIR CONDITIONER IN THE DAY. THE VEHICLE IS VERY UNSTABLE AND VERY SENSITIVE TO UNEVEN ROADS. SHAKES A LOT AND MOVES A LOT. I WORRY ABOUT YOUNG CHILDREN AND THEIR HEADS MOVE TOO MUCH IN THE CAR SEAT FOR THESE SUDDEN MOVEMENTS. *TR