2013 KIA SORENTO Complaints

THE SECOND ROW PASSENGER SIDE SEAT IS EXTREMELY DIFFICULT TO FOLD DOWN. I HAVE BEEN TO THE DEALERSHIP 5 TIMES ALREADY AND IT IS STILL NOT FIXED. I'M ABOUT TO HAVE TO MAKE A 6TH TRIP. THIS CAN BE A VERY DANGEROUS SITUATION AS MY SON SITS IN THE THIRD ROW AND IF THERE'S AN EMERGENCY IT'S LIKELY HE WILL NOT BE ABLE TO FOLD THE SEAT DOWN TO ESCAPE THE VEHICLE. *TR

MY 2013 KIA SORENTO ENGINE SHUT OFF WHILE DRIVING ABOUT 20 MPH. I WAS ABLE TO PULL OVER TO THE SIDE SAFELY. I WAS ABLE TO START THE CAR AND DRIVE OFF. MY HUSBAND DROVE THE CAR ABOUT A WEEK AGO TO PICK ME UP FROM WORK AND THE ENGINE SHUT OFF AGAIN. HE WAS ON THE FREEWAY BUT HE WAS ONLY DRIVING ABOUT 30 MPH IN TRAFFIC. HE PULLED OVER SHUT THE CAR OFF. HE TURNED THE CAR BACK ON PUT IT IN GEAR, BUT THE CAR WOULD NOT GO. YESTERDAY AND TODAY IT HAPPEN TWICE. *TR

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THE DRIVER'S DOOR WOULD STRIKE HIM IN THE FOREHEAD WHENEVER ENTERING THE VEHICLE .THE CONTACT ALSO STATED THAT THE EDGES AROUND THE DOOR WERE SHARP. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. *TR

TL* THE CONTACT OWNS A 2013 KIA SORENTO. THE CONTACT STATED THAT THERE WAS AN EXPLOSIVE SOUND FROM THE BRAKES. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THEY REPLACED THE BRAKES AND ROTORS. THE REPAIR LASTED FOR FOUR MONTHS BEFORE THE FAILURE RECURRED. THE CONTACT HAD THE VEHICLE TAKEN BACK TO THE DEALER, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 12,600. *TR

I HAD JUST PURCHASED THE VEHICLE ABOUT 2 WEEKS AGO. IT WAS USED BUT ONLY HAD 29875 MILES. AS I WAS DRIVING ON THE ROAD PREPARING TO STOP AT A LIGHT THE ENGINE SHUT OFF AND THE CHECK ENGINE LIGHTS TURNED ON. I LOST POWER STEERING, LUCKILY I WAS NEXT TO A BURGER KING AND WAS ABLE TO COAST INTO THE PARKING LOT. AS SOON AS I STOPPED I PUT THE VEHICLE INTO PARK AND WAS ABLE TO START IT UP AGAIN. I HAD BROUGHT IT INTO THE DEALERSHIP AND THEY KEPT IT FOR THE DAY, BUT TOLD ME THAT THEY COULD NOT DUPLICATE THE PROBLEM AND THE DIAGNOSTIC REVEALED THERE WAS NO ISSUE. I THOUGHT THAT IT MIGHT HAVE BEEN JUST A RARE OCCURRENCE, BUT A WEEK LATER THE SAME THING HAPPENED AGAIN. BOTH TIMES MY 4 MONTH OLD SON WAS IN THE VEHICLE. I HAVE BROUGHT IT BACK TO THE DEALERSHIP AND TOLD THEM TO KEEP IT AS LONG AS THEY NEED TO FIX THE PROBLEM. I DON'T WANT IT BACK UNTIL IT IS FIXED. I HOPE KIA DOES THE RIGHT THING AND RECALLS THE VEHICLE BEFORE SOMEONE GETS SERIOUSLY INJURED. *TR

ON 6/3/2013, PULLING INTO A GAS STATION THE CAR ENGINE JUST SHUT OFF. COULDN'T STEER THE CAR OR BREAK. PUT IT IN PARK AND RESTARTED. ON 6/18/2013, SLOWING DOWN FOR A PEDESTRIAN AND COMING TO A STOP THE ENGINE SHUT OFF. PUT IT IN PARK AND RESTARTED. WHEN I RESTARTED IT MY SEAT COOLER TURNED ON AUTOMATICALLY. CAR IS AT THE DEALER RIGHT NOW, OVER NIGHT BECAUSE THEY CANNOT DIAGNOSE IT WITHOUT IT HAPPENING TO THEM. I PURCHASED A BRAND NEW CAR SO I WOULDN'T HAVE TO GO TO THE MECHANIC, NOW I DON'T EVEN WANT THE CAR IF I HAVE TO WORRY ABOUT MY SAFETY AND THE SAFETY OF OTHERS EVERY TIME I DRIVE IT. I HOPE KIA MAKES THIS RIGHT AND FINDS THE PROBLEM OR RECALLS THE CAR. *TR

WHILE DRIVING HOME FROM A WEEKEND VACATION, WITH ROUGHLY 130 MILES REMAINING OF THE TRIP, RUNNING AT 70-80 MPH ON EXPRESSWAY, THE CAR LOST RPM, STALLED, AND WOULD NOT ACCELERATE. THIS HAPPENED AT ROUGHLY 2:15PM. I HAD TO PULL OVER TO THE SIDE OF THE ROAD, CROSSING OVER 2 LANES OF EXPRESSWAY TRAFFIC, WHILE COASTING, WITH MY WIFE A 3YR OLD CHILD IN HIS CAR SEAT. I TURNED THE CAR OFF AND RESTARTED THE CAR IN WHICH RPM'S WERE BACK AND CAR WAS RUNNING. WE STOPPED AT MY WIFE'S PARENTS AND LOOKED UP ENGINE STALLING ISSUES ON THE 2013 KIA SORENTO. I WAS SHOCKED AT WHAT I SAW. THERE ARE MULTIPLE ENTRIES, WITH INDIVIDUALS WITH THE EXACT SAME ISSUE. IN REVIEWING THEIR CLAIMS, IT APPEARS THAT MECHANICS ARE HAVING ISSUES IDENTIFYING AND FIXING THE PROBLEM. ARE OUR WAY BACK FROM PARENTS, THIS HAPPENED AGAIN AT 4:45PM, AND A THIRD TIME AT 5:06PM. WE STAYED IN THE FURTHEST RIGHT LANE AND SAFELY PULLED OFF. THE CHECK ENGINE LIGHT IS ON. SINCE IT IS SUNDAY, AND THE DEALER ISN'T OPEN, THE CAR WILL BE BROUGHT TO THE DEALERSHIP FIRST THING IN THE MORNING TOMORROW. THIS CAR WAS JUST BROUGHT TO THE KIA DEALERSHIP LAST WEEK TO HAVE FRONT SUSPENSION WORK DONE, DUE TO JERKING AND CLICKING EFFECTS, FOR NO ACCIDENT REASON, NOR ANY REASON AT ALL, AS WELL AS A FAULTY VOLUME CONTROL ON THE STEERING WHEEL. VERY DISAPPOINTED IN KIA AND THIS VEHICLE, AND WE WILL BE TAKING ACTION TO HAVE THIS SITUATION RECTIFIED. *TR

WHILE DRIVING MY VEHICLE AT ABOUT 10 MPH ON THE EXPRESSWAY/STREET, MY CAR JUST SHUT OFF FOR NO REASON AND THE ENGINE LIGHT WENT ON. I HAD TO RESTART MY VEHICLE. SOMETIMES, WHEN AT A STANCE, THE VECHICLE SHAKES A LITTLE AS IF IT WANTS TO SHUT OFF. I'LL RESTART IT AND IT SEEMS TO HELP A LITTLE BIT. I AM EXTREMELY CONCERNED AS THE CAR HAS SHUT OFF ON ME AT LEAST 5 SEPARATE TIMES. I FEEL THIS IS A HAZARD FOR MY FOUR YEAR OLD SON AND I. PLEASE LOOK INTO THIS SERIOUS MATTER. THANK YOU! *TR

THE VEHICLE IS A FEW MONTHS OLD. TODAY 6/9/13 TOOK THE VEHICLE TO THE DEALER BECAUSE IT IS SPUTTERING AND SHUTTING OFF. KIA IN CHARLOTTE, NC PUT IT ON THE COMPUTER AND SAID THEY CAN NOT FIND ANYTHING WRONG? A VEHICLE A FEW MONTHS OLD THAT SPUTTERS AND SHUTS OFF HAS A PROBLEM! I DO NOT CARE WHAT THE COMPUTER SAYS! *TR

WE LEASED 2013 KIA SORENTO IN AUG 2012 AFTER DRIVING FEW MONTHS ENGINE STARTS TO SHUT DOWN BY IT SELF, THE FIRST TIME SHUTS DOWN ON MY DRIVEWAY, I DIDN'T CONTACT DEALER AT THAT TIME, AFTER FEW MONTHS I WAS DRIVING ON STREET AND ENGINE SHUTS DOWN AGAIN AND I COULDN'T PUT THE CAR IN PARK TO START THE ENGINE AGAIN, CALLED AAA TOW TRUCK TO TOW THE CAR TO DEALER, AFTER FEW DAYS THE COULDN'T FIND ANY PROBLEM BUT DEALER CONTACTED KIA CENTER FOR HELP AND THEY CHANGED PARTS AND HOPING EVERYTHING IS FIXED BUT AFTER FEW MONTHS THE PROBLEM START AGAIN AND ENGINE SHUTS DOWN AGAIN AND AGAIN AND AGAIN ALMOST FIVE TIMES IN ONE MONTH, THE LAST TIME ENGINE SHUTS DOWN WHEN MY WIFE WAS GOING TO DROP OFF OUR KIDS AT SCHOOL AND ALL THE CARS STOPPED IN THE MORNING RUSH HOUR, THEY WERE PANICKED AND WE CONTACTED DEALER AGAIN FOR SECOND TIME AND TOOK THE CAR IN FOR REPAIR, AFTER FEW DAYS TEST DRIVE AND TEST EVERYTHING THEY COULDN'T FIND ANYTHING AND THEY DID CONNECT A RECORDING DEVICE TO OUR CAR TO RECORD THE FAULT OR CODE WHEN ENGINE IS SHUTTING DOWN, THIS IS INCONVENIENT ALL THE WIRES ARE HANGING FROM THAT DEVICE. WE EXPLAINED THIS ISSUE TO DEALER SERVICE MANAGER, SALES MANAGER AND IT IS HIGH SAFETY ISSUE, I AM WONDERING IF THOSE MANAGERS WILL DRIVE THIS CAR OR THEIR FAMILY WILL DRIVE THIS CAR AROUND, IT IS VERY EASY TO TELL US WE COULDN'T FIND ANYTHING, THANK GOD WE DIDN'T INVOLVE IN ANY ACCIDENT BUT IF HAPPENS I AM WONDERING WHAT KIND OF ANSWER WILL GET FROM DEALER. SO WE ARE GOING TO DRIVE AROUND AND NEXT TIME WILL BE THIRD TIME AND BY CALIFORNIA LEMON LAW THEY HAVE TO TAKE THIS CAR AWAY AND RETURN OUR MONEY OR GIVE US A NEW CAR. *TR