2021 KIA SORENTO Complaints

The panoramic sun roof opens but will not close. it takes 6-12 attempts to get it to close, it will move to where its an inch away from closing then reopen. Kia has recalls for this make and year but says my car is not affected. attempting to get it to close is very distracting and frustrating taking focus away from driving.

The stop go feature is not working correctly, when it does cut off at a light after releasing the brake to move forward it takes 3-5 seconds to start. when the cars behind me see that i release the brake they assume im going to move which doesnt happen at first. some occasions the stop n go just doesnt work at all.

On three separate occasions, after starting the vehicle, the car cannot be accelerated above 30 mph. The Idle Stop and Go (ISG or Auto Start Stop feature) light flashes orange, but no other warning symbols are illuminated. After safely moving the vehicle off the road, I have to turn off the engine, wait for 2-4 seconds, and restart the engine. Once the vehicle is restarted, the vehicle accelerates normally. This issue has happened twice in the past month. I plan to take my car to a Kia dealership for an inspection, but since this problem happens randomly, the Kia technicians may not be able to reproduce the problem. I purchased this vehicle used with about 77k miles in December 2023. I first noticed this issue in April 2024. The vehicle now has a little under 98k miles recorded.

The contact owns a 2021 Kia Sorento. The contact stated that intermittently, the transmission was slipping. Additionally, the vehicle failed to go into Standard Mode. While driving, the vehicle lost motive power while driving at 15 MPH. The check engine warning light was illuminated. There was an “S” symbol displayed. The vehicle was taken to the local dealer, where it was diagnosed and determined that the system needed to be reset. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dealer, where it was diagnosed that the sensor or wheel speed sensor needed to be replaced. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was approximately 30,000.

The contact owns a 2021 Kia Sorento. The contact stated while at a red light, the vehicle stalled. The contact turned off and restarted the vehicle and the vehicle returned to normal operation. No warning lights were illuminated. The vehicle was taken to a dealer and was diagnosed, and it was determined that the battery needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 43,000.

Was driving and car lost all power then violently shifted to the next gear and almost caused an accident

The contact owns a 2021 Kia Sorento. The contact stated while accelerating from a complete stop and while driving at various speeds, the accelerator pedal was depressed, and the vehicle shuddered and hesitated to respond while the engine revved. The check engine warning light was illuminated, and the vehicle made a dinging sound. The contact stated that the RPMs fluctuated while idling. Additionally, the contact stated that upon manually shifting to Sport Mode, the vehicle failed to respond as needed. The vehicle was taken to O'Reilly Auto Parts, where DTC: P193B and P193B79 were retrieved. The dealer was notified of the failure and informed the contact that a fee would be charged for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000.

When pressing the accelerator pedal after a near stop (rolling stop, California stop, stop to u der 3mpg and then resume acceleration) or very brief stop (<1 second) there is a significant delay in acceleration or a very brief acceleration then dead pedal and no acceleration for ~ 1 second. No accelerator pedal input variations changes this, i.e. I can release the accelerator pedal, hold the accelerator pedal pr push the accelerator pedal to the floor and it’s still a “dead pedal” scenario until the car decides it’s time to go. Owned car since new (~20 miles) and now has ~64k miles, been a persistent issue for entire ownership.

Engine stumbled and suddenly lost power, the engine turned off while on roadway in traffic. Car wouldn’t restart. When it did restart, an extreme smell of gasoline and tail pipe emissions was observed. Car was discharging gasoline from the tail pipe, at alarming rate, on to the ground. Car was unsafe to drive.

The check engine light has come on. The vehicle has stalled or loss power while driving 3 times with the last week. Once at 70 mph and the other 2 at 35 mph. Still very concerning on how to control when this occurs!!