2022 KIA SORENTO PHEV Complaints

I was traveling on the highway with no cars around, under no overpasses, and the panoramic sunroof exploded. It sounded like a gunshot. It was around 50 degrees and there was no previous sunroof damage.

Purchased the car new in early February 2022. Within about six weeks, heard a loud bump from under the car as I was pulling away from the driveway, this happened 2-3 times. After these incidents the car felt like it was stuck in first gear, with whining upon acceleration and deceleration. I use the car locally and the speed limit is 25mph, so luckily I didn't have to drive it on the highway. The service center asked me to wait a month for an appointment but allowed me to bring it in when I stated I believed there was a safety issue. The car at this point had just over 700 miles on it after 9+ weeks of driving. The diagnostic performed that day showed the transfer case fluid was black, had a burnt smell, and pieces of metal in the fluid, and the service center informed me this was covered by warranty and they would be holding onto the car for safety reasons. I am now in the 3-5 business day period where the service center is waiting for Kia to approve the repair and hopefully provide a new transfer case within that timeframe. The service center confirmed to me they would be testing the new part before they install it. I am concerned about it breaking again if it is coming from the same place as the faulty part, and endangering my family's safety on a long road trip. This major failure in the transfer case, occurring within months of new purchase, is a major concern for the quality and safety of Kia's 2022 Sorento Hybrid.