2015 KIA SOUL Complaints

About several months ago the car was skipping. I was told it was a coil. I had it replaced. It then drove fine. Then in Christmas Day it started again and the engine light came on once again. I took it to a mechanic and he thought it was the plug for the coil. They changed it and it did it again. He said that with Kia and Hyundai cars there is always problems like this. He said he fixed a Kia with the same problem as mine about a week ago. As a matter of fact last week when I went to get the oil changed at another place before I took to them (the last place) there was another man in there who also described his car was doing the same. I was surprised when he said he had a Kia soul. That’s why I took it to this last mechanic who could do the work. He said it would cost me anywhere from three to five thousand dollars because the motor would need to be replaced. So apparently this is a problem with Kia soul motors. My car app said something about the trans. I can get the form of where the coil was fixed. I just got the call and have not picked it up yet.

While driving at 55 miles per hour, the engine suddenly ceased, emitting black smoke, causing components to melt and necessitating the replacement of the short block. Consequently, the catalytic converter is now malfunctioning, likely due to the misfires the engine experienced.

The engine consumes excessive oil, dropping it into the catalytic converter. This clogs the catalytic converter and causes it to overheat, creating a fire hazard. The car is on its 3rd catalytic converter in 5 years. The current one clogged in 18 months. My research indicates that this is a common issue because the rings in the gdi engine do not seat well, causing the excessive oil consumption. I've been without my car for 10 weeks, as of now, while it sits at the dealer, unable to be driven. It began at 39000 miles, then at 96000, now at 109000. But Kia won't do anything because it hasn't thrown a rod and is now past the 100k mile warranty. This entire situation should be covered under the Theta II recall, but they get out of it by requiring a connecting rod or piston failure. The dealership service manager agrees that faulty rings and oil consumption IS a piston failure, but Kia does not.

Catastrophic failure of rear brake line. Rusted through. Started noticing changes to braking on my way home from the dealer after an oil change. There were no warning lights. Thankfully I was at home in the driveway when ALL of the brake fluid leaked out. I had to have the car towed to the dealer. Both rear brake lines were replaced. Had I been driving I would have lost brakes. Not only did no warning light come on, but the dealer also gave me a green on my brake inspection about 15 minutes prior to this happening. Total bill- just over $1000.

I own a 2015 Kia Soul. I am the second owner of this vehicle. I was notified by KIA of a service bulletin for having the software update to the ECU done to allow the knock sensor to put the car in limp mode if it detects knocking. I had the update done and now 1 year later the car went into limp mode and the notification was a P1326. I took to local dealer and they performed a bearing clearance test. The car passed the bearing clearance test but lower engine knocking is still present causing the P1326 Code / Limp Mode. The Local dealer said that the engine should be replaced. The Local Dealer and KIA Customer Service said the only way that KIA would replace engine is by failing the test. I do not feel safe putting my daughter back in this car and I do not think that I should have to pay for an engine that has known issues with metal shavings potentially blocking oil ports as described in the Kia Bulletin. Please assist!

The engine warning light and catalytic converter malfunction. The car is not currently available for inspection. The car exploded after turning the engine over. The car became disabled on the busy highway while driving at night and the car exploded in flames thereafter. Yes the problem was confirmed by the dealership The vehicle was inspected by insurance representatives, fire dept and police Yes the check engine light appeared several times, was checked and reappeared several times thereafter. I made a purchase of a car 9/15/23, The warning lamp appeared a few days later.

What component or system failed or malfunctioned, and is it available for inspection upon request? Engine(yes) How was your safety or the safety of others put at risk? The engine has the same knocking noises) which indicated the onset of excessive connecting rod bearing wear in the engine. And it sent the vehicle into a limp mode which was the same as the 2.4 liter engines. Has the problem been reproduced or confirmed by a dealer or independent service center? NO, unable to get in contact with corporate as of 11/22 which is when the problem was identified. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not recently Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, but the code was for a misfire, which a mechanic changed with OEM parts before the next code.

The contact owns a 2015 Kia Soul. The contact stated while driving at various speeds and attempting to accelerate, there was an abnormally loud sound coming from the engine compartment as if the engine was revving to accelerate; however, the vehicle failed to respond as needed. The check engine warning light was illuminated. The vehicle was unable to exceed 20 MPH and was towed to the dealer to be diagnosed. The contact was informed that the engine needed to be taken apart and inspected. The mechanic determined that the compression was low in the engine and that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the repair was not covered under warranty. The approximate failure mileage was 120,000.

The contact owns a 2015 Kia Soul. The contact stated that while parked, the entire instrument panel had become inoperable and the vehicle had started to smoke. The origin of the fire was unknown. The check engine and electrical warning light were illuminated. The vehicle was towed to New York Auto. The vehicle had been diagnosed by an independent mechanic. The contact was informed that the failure was due to an electrical issue. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000. The VIN was not available

The contact owns a 2015 Kia Soul. The contact became aware of NHTSA Campaign Number: 20V750000 (Engine) associated with the VIN from Carfax. The contact stated that while driving at an undisclosed speed, the engine made a knocking sound. The check engine warning light was illuminated. The vehicle was taken to the dealer; however, the dealer declined to perform the recall repair due to a lack of service history receipts. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 93,500.