2015 KIA SOUL Complaints

The contact owns a 2015 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V218000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the check "EV System Light" was displayed. The failure mileage was unknown. VIN tool confirms parts not available.

Kia issued recall 23V218 in relation to the High Voltage Battery being able to short curcut and catch fire. They don't know for sure the cause, nor do they have a remedy in place yet. If my car can randomly catch fire, that sounds like a pretty big saftey recall issue. That recall was issued 4 months ago. I asked about being given a loaner car until there's a fix and I was told no. I asked about them repurchasing the car since they don't have a fix, they said no. I asked about the battery being replaced as a precaution and was told that they don't yet have a way to make sure the replacement battery won't have to same issue. So there are all these ppl driv9ng down the street because we don't have any choice BUT to drive our car and Kia isn't willing to help us in any way shape or form.

illuminated check engine and oil pressure warning lights with stalling at higher speeds. Last incident car stalled on freeway while driving up a steep grade. This incident put me at risk for injury due to the traffic and location incident. Afterwards when starting the car again there would be a severe shaking and excessive smoke coming from engine and exhaust pipe. I initially had a mechanic from MIDAS inspect the car. The engine was leaking oil and mechanic had suspicion that there was a fuel leek. do to the danger of these malfunctions the mechanic suggested we have KIA deal with it directly

This is a supplement to the earlier filed report. The brakes on this Kia Soul did not appear to be working, no matter how hard I pressed on it. Further, I flew forward in this accident, causing me to hit my head. It was like the seatbelt was not working at all. I had to be checked for a potential concussion at the local hospital.

This vehicle is currently at Lunsford's towing, and will be moved to another location. Potentially this could be my new residence at [XXX] , but I would like to have contact/see if this has any issues first. There were two components of this accident: 1) a multi-vehicle collision, and a single vehicle collision between the Kia and a tree. I do not believe that these potential issues had much to do with the first component. However, I kept going after this accident, and had a large mark on my head. I am unsure about what my head hit, but my seatbelt may have failed to restrain me. Further, there was little braking before the first component of this, but there seemed to be little significant slowdown after the first part. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2015 Kia Soul. The contact stated that while her son was driving at 30 MPH, after becoming briefly distracted, the vehicle ahead dramatically reduced speeds, and as a result, he collided with the rear of that vehicle. After this, the seat belt failed to restrain him, and he hit his head on the windshield, causing him to lose consciousness. The force of the impact forced the vehicle off the road and into a ditch, where it came to rest after colliding with a tree, at which point the air bags deployed. No warning lights were illuminated on the instrument panel. The vehicle was towed to a tow yard, where it remains. A police report was filed, and injuries were reported. The driver was transported to an area hospital, treated for a concussion, and held in the ER for observation. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 80,000.

The contact owns a 2015 Kia Soul. The contact stated while driving 45 MPH, there was an abnormal sound coming from the rear of the vehicle. The contact stated the vehicle started shaking and inadvertently lost motive power. The contact stated that the vehicle restarted and driven to the dealer to be diagnosed. The contact was notified of the catalytic converter failure and excessive oil consumption. The contact was informed that the catalytic converter needed to be replaced. The vehicle was not repaired. The contact stated that there was an unknown recall for the failure however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,500.

NHTSA RECALL FOR REFERENCE NUMBER 19V120000. ENGINE AND ENGINE COOLING EXHAUST SYSTEM: EMISSION CONTROL: CATALYTIC CONVERTOR AND MY KIA SOUL 2015 DID NOT HAVE THIS CHANGED OUT. KIA IS SAYING THAT IS IS NOT A RECALL BUT THIS ISSUE IS A RECALL BECAUSE IF MY CAR BLOWS UP AND SOME ONE DIES I AM SUEING KIA FOR THIS ISSUE/

Yes before my car went to limp mode on the interstate it stalled several times and had a flashing gear wrench sign flash several times .I looked for recalls after telling the dealership what happened,and all the did we was update the flash on the ECU . I had a local manager from midas in Decatur tell me that this 2015 model 1.6 liter engine were catching fire from an intake manifold malfunction to the engine and out the exhaust system . I really feel like the dealership should of replaced all of this or gave a total new replacement vehicle and or replaced my engine. They fixed nothing but charged me over 2 thousand dollars to fix the check engine light repair that didn't come on until they flashed my ECU . My vehicle still stalls and makes a funny loud rattling noise every time it starts to ingage in driving or downshifting as I decrease my speed to come to a complete stop . It uses more oil and gets hotter than any other vehicle I've ever owned. I really need this investigated and would like to be reimbursed for the pain and agony of this whole vehicle buyimg.experience.the kia corporate office actually sent me am extended warranty for 150 thousand miles but to be honest I don't think this motor has that much life in it because of the prior damage done by the 3 recalls . Thanks sincerely please help .

2015 KIA SOUL- Email and complaint forwarded from the division of consumer protection of the state of New York on behalf of consumer. Consumer states: "The brake lines rotted away and failed . Kia has already recalled a different model vehicle for the same problem. Dealer had another Kia Soul in the shop for the same problem. KIA SOUL has a severe brake line rot problem in upstate New York. We could have been killed because of this catastrophic brake failure. I asked KIA if they were going to recall this model for this problem and they failed to answer." Consumer is requesting recall on this model vehicle for defective brake lines and reimbursed for the repair expense.