2015 KIA SOUL Complaints

The engine keeps burning oil, and is clogging up the catalytic converter causing the car to lose power. The car can’t go above 50mph and cannot go up inclines without the rpm at around 5-6. It has been going on since April 2022 and I bought the car in November 2021 from Paramount Kia of Asheville @ 80,000miles. They have done 5 oil consumption tests and 2 overnight soaks which has still yet to fix the problem. The car needs a new engine, and catalytic converter which would be around $10,000. They sold me the car for $17,000 and I still owe $11,000.

I have had several issues with my car. The check engine light is on, and now my traction control light comes on all the time now. When that happens my car won't tact. I had auto zone check out the check engine light, was told it was the catalytic converter. My mechanic changed my oil and told me to start checking my oil every 500 miles, that it was consuming oil. I paid Kia 170.00 to confirm what auto zone told me. So I average a quart of added oil every 750 to 1000 miles. I see no point in replacing the catalytic converter until we know what is going on with the engine. This started at 113,000 miles, my car has 127.000 now. I have talked to The dealership where I purchased my car, basically they can't help me unless my check engine light flashes and the speed cuts down to 40 miles an hour. My car is having the same issues that are described in recall (SC176) and (SC200). I would appreciate it if you could tell me if my car should have been in the recalls. Thank you for your time and assistance.

The contact owns a 2015 Kia Soul. The contact stated while driving 38 MPH, the vehicle lost motive power and stalled. The check engine warning light then illuminated. The vehicle was restarted and operated as needed. The vehicle was taken to the dealer to be diagnosed, and the dealer stated that the purge valve needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 77,424.

Check engine light came on with a p0420 code. After checking the oil, I realized it have used 1.5quartz of oil since my last oil change about 2months ago. I have had this car for only a year and have kept up on maintenance as suggest by the manufacturer. I called the dealership and they say it's normal for kias to burn oil. In my opinion it doesn't see normal nor does it seem safe. They told me it is safe to drive and to bring it in for a suspected exhaust leak.

My car is susceptible to theft due to the fact, Kia did not place immobilizer unit in my 2015 Kia soul. I’m trying to find out where I go to get the software update on my vehicle so it doesn’t get stolen and I can’t find anywhere nobody’s contacted me from Kia please help me with this situation. thank you in advance for your time and consideration in this matter.

The contact owns a 2015 Kia Soul. The contact received notification of NHTSA Campaign Number: 20V750000 (Engine). The contact stated that the malfunction indicator lamp (MIL) warning light was illuminated on March 19, 2023. The contact took the vehicle to an independent mechanic who was unable to determine the cause of the failure. The vehicle was not diagnosed. The contact called the local dealer and was informed that the vehicle needed to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 36,000.

The contact owns a 2015 Kia soul. The contact stated that while driving at an unknown speed, the check engine warning light illuminated. The contact stated that the vehicle was driven to an independent mechanic to be diagnosed. The mechanic determined that the vehicle had experienced failures with the oxygen sensor and catalytic converter. The contact stated that the vehicle was then diagnosed by another independent mechanic who confirmed the failure. The vehicle was repaired but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 135,000.

My oil is burning and it's been changed several times and is BLACK the next day plus my electrical system is messed up

The contact owns a 2015 Kia Soul. The contact stated that while her daughter was driving at highway speeds, an abnormal revving sound would emit from the vehicle as it hesitated upon depression of the accelerator pedal without warning. Despite the failure, her daughter managed to drive the vehicle home; the next day, the contact started the vehicle and experienced the same failure. The contact drove the vehicle to the dealer where it was diagnosed with a defective catalytic converter. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 133,000.

The contact owns a 2015 Kia Soul. The contact stated while driving approximately 35 MPH, the vehicle stalled. The vehicle was towed to the dealer to be diagnosed. The contact was informed that piston #3 was damaged and that the catalytic convertor had failed. The contact was informed that the piston failed from not enough compression. The vehicle was not repaired. The manufacturer was contacted and made aware of the failure. The contact was informed that due to the mileage the vehicle was not eligible to be repaired under recall and had to be repaired out-of-pocket. The failure mileage was approximately 177,000.