2015 KIA SOUL Complaints

The contact owns a 2015 Kia Soul. The contact stated that while driving approximately 65 mph, a thumping noise occurred under the vehicle and suddenly the speed was reduced and the vehicle would no longer accelerate. While coasting to the side of the road smoke was present coming from under the hood of the vehicle. Moments later flames from under the hood engulfed the vehicle. The fire department was called to the scene and extinguished the flames. No injuries were reported. The vehicle was destroyed. A fire and a police report were taken and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 85,000.

On March 31, 2022 I was driving to work. The engine light was on. Without warning, the engine stalled while I was driving, and my car coasted to a stop in traffic. It was an unsafe situation. I had the car towed to the Kia dealership, which had previously told me (on January 7th) that there was nothing wrong with the engine, it was normal for the engine warning light to stay on, and no repairs were needed. The car has been at the Kia dealership since March 31st and no repairs have been done.

While driving on the interstate. the oil change light and battery light came on and the car started spuddering immediately on the interstate forcing the car to slow down. It was towed to a local mechanic who did not notice anything wrong except there was low oil. The last oil change was performed on the car about 2000 miles ago. He topped it off and the car started running fine. After about 2 hours of driving on the interstate and the car started having trouble accelerating and started spuddering again. Drove it slowly to the nearest mechanic. This mechanic tested it and it was diagnosed with a complete engine failure. They drove it around to confirm the diagnostics. They also said the oil was low which the oil was confirmed by me and the mechanic for being full at the time of the first incident. Called Kia to check for warranty and it appeared that there was a recall for the engine but the repairs was not made. I was not given a notice about a recall. I called the dealer that I bought the vehicle who says they do not perform recall repairs on vehicles. Kia refuses to do anything about the vehicle and it almost caused a major accident on a major freeway that could have resulted in a life

I was driving on the highway and suddenly was unable to accelerate. The car went from about 65 mph to 20mph and I was not able to get it back up to speed. There were many cars behind me and it could have easily been an accident. After this happened, it was also extremely dangerous to try to merge into another lane to be able to get off at an exit or pull over. I took the car to an independent repair facility and they suspect a clogged exhaust system and pointed me to a KIA recall notice for the years my car was manufactured. They advised me to contact a dealer because it might be under warranty and the last time they attempted this repair the car started a fire. I had the car towed to a kia dealership. They say there are no recalls for my VIN # and that my car is unaffected by the SC176 Safety notice. There have been no symptoms or warning lights prior to this happening. Even while taking the car to the repair shop and also the kia dealer the car does not show any codes/messages that would indicate the car has a problem.

While operating the vehicle the power steering ubruptly stopped working for approximately 5 seconds making it difficult to maneuver the vehicle

Catalytic converter needed replacing at 100,000 miles! REALLY!! I have NEVER OWNED A CAR THAT NEEDED A CATALYTIC CONVERTER REPLACED BEFORE 200,000 miles! CHEAP PRODUCT installed!

The contact owns a 2015 Kia Soul. The contact stated while driving approximately 10 MPH and making a right turn, the front passenger’s side wheel suddenly malfunctioned rendering the vehicle undrivable. The vehicle was towed to an independent mechanic who diagnosed that the front passenger’s side lower control arm had fractured due to faulty ball joint. The control arm was replaced but the vehicle started to experience vibration and shaking. The manufacturer and local dealer were not notified of the failure. The contact also indicated that the vehicle had experienced engine oil consumption issues. The cause of the failure was not determined. The failure mileage was 150,000.

Having catalyst system efficiency below threshold issues The engine light is on code is P0420 Autozone gave me the diagnostic Engine light turns on and off

The contact owns a 2015 Kia Soul. The contact stated while driving approximately 50 MPH, the vehicle started to decelerate independently and would not accelerate while the accelerator pedal was depressed. Additionally, there was a burning odor coming from the engine compartment. The vehicle was taken to an independent mechanic who diagnosed that the catalytic converter was faulty and needed to be replaced. The vehicle was later taken to the local dealer who confirmed that the catalytic convertor was faulty. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was provided. The failure mileage was 72,000.

It doesn’t no shift correctly Catalytic converter problems RMP so hight and delay to shift. I can’t go in the freeway the car no respond and don’t go up to 60 I was driving in the free I almost crash ?? and other people behind me To get off the freeway and now warranty not cover. The pass Ower never took the car to the recall and I have to deal w all this