2012 KIA SOUL Complaints

Was stalling, would loose power, now will not start. Found a recall ( engine and engine cooling: exhaust system: emission control: catalytic converter # 19v120000.) same problems. Towed to local kia, they say not under recall list. This recall is only for engine size 1.6. My engine is a 2.0. But they said catalytic converter needs replaced. Although car is aged only has about 55,000 miles. Catalytic converter should not be an issue. I believe the 2.0 engine needs to be added to the recall list.

The attached MDPS Flexible Coupling warranty announcement identifies "noise when turning the steering wheel" and later "especially when stopped" as the concern for which KIA would authorize a repair within warranty. The same is in the attached Technical Service Bulletin posted to your Site. Identifying noise as the concern is deceptive, the noise arises from the fact that there is loss of synchony between the steering wheel and the steering. So, while while the car is in motion and the steering wheel is held steady, the wheels and steering turn somewhat in reaction to the road surface, at times alarmingly. I first became aware of this several weeks ago but am told by another driver(my child) that it's been happening for a while. My mechanic was aware of the issue and thought there was a related recall (which proved wrong), but still suggested I seek repair at KIAs responsibility as a safety concern. After having contacted KIA Customer Service, I scheduled recall service (unelated items) with a KIA dealer and added discussion of the steering to the visit (11.25.24) through Kia Customer Service. In the course of that visit, the dealer indicated that the MDPS would continue to deteriorate and could result in the steering locking up and offered to repair at my cost. At that same time, I was on the phone with KIA seeking their responsibility and I declined the dealer's offer. Today I received an unsolicited telephone call from Kia (Jen-Escalated Case Representative 520.274.1098.) The purpose was to inform me that because I declined the dealer's offer to repair at my cost, any harm that might come from the defect is my responsibililty. Presumably, owner assumption of responsibilty is behind warranty announcement's instructing the recipient to provide the notice to new owner(s) in the event of ownership transfer. Please review this MDPS defect for consideration for safety recall. Kia knows that noise is not the concern. I am glad to allow your inspection.

The contact owns a 2012 Kia Soul. The contact stated while driving 35 MPH, the vehicle started shaking abnormally, with the oil and check engine warning lights illuminated. The contact drove back to the residence and inspected the vehicle and became aware that oil was leaking underneath the vehicle. The contact raised the hood and noticed that there was oil all over the engine compartment and the dipstick had blown off. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that there was a misfire in cylinder #2 and the engine and battery needed to be replaced. The contact referenced NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) as a possible cause for the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 143,449.

Took car in for recall SC176 and was told by Taylor Kia in Lima, Oh that what was happ wasn't throwing a code. Said they fixed the knock sensor and that if it is that problem it would go off and they could check it again. My car ran worse than before getting it back. What is happening to my engine is exactly what is detailed in the recall. I drove home 35 minutes shacking and knocking the whole time and no engine light? You can hear the rod knocking in my engine. Exactly how it is explained in the recall. So, now I'm stuck with an engine that going to be ruined when the rod does flys out. Hopefully not harming me or anyone else. This is ludicrous and poor work done.

The contact owns a 2012 Kia Soul. The contact stated while driving at an undisclosed speed, the contact heard an abnormal chain rattling sound. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that the failure was due to the unrepaired recall of NHTSA Campaign Number: 19V120000 (Engine and Engine Cooling). The contact stated that the recall notification was never received. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 135,000.

The contact owns a 2012 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

To Whom It May Concern, I need a Recall Letter send to me to get my 2012 Kia Soul repaired. My Catalytic Converter needs to be replace, and my engine is leaking oil and that will need to be replace, and the Pillars on the front of my car, on the right & left side, needs to be replace, they flew off my car while I was driving on [XXX]. I looked up the information on the computer, that the vehicle emission warranty extends beyond the manufacturer's. along with others emission control devices, Federal Law requires to replace a defective Catalytic Converter & Engine for up to 15 years or 150,000 miles, the miles on my car is 128, 684. I took my vehicle to get check by Brake World , on [XXX] they said I needed a CRankshaft Position Sensor & a new Catalytic Converter. I have the printed out receipt from Brake World. I did get my Crankshaft Position Sensor replace with a shop call ECONOMICAL AUTO CARE LLC. Do I get a refund for that, the price was 182.73, I got it done on [XXX}, I do have my receipt for that. I did take my vehicle to Kia Auto on 735 South Military Trial #C, West Palm Beach, Fl 33415, on [XXX]. I had a Recall Letter for the HECU, and the Dealer Al told me I needed my Catalytic Converter replace, but he did not put it on the receipt when I pick my car up & he did not let me know it was a recall on it, until I looked it up. My car was making a loud knocking noise & would cut off when I stopped at a red light and I had to keep on starting my car up every time and my vehicle would jerked and shake and the Engine Light comes on. So when I got the Catalytic Converter Sensor on it, the loud knocking noise stop, but the Engine Light stills comes on. But I still needs the Catalytic Converter replace on my car. So Please send me the Recall Letters for I can get my vehicle completed. Thank you & God Bless. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

a few months after buying the car (the car was bought used), the "check engine" icon appeared on the instrument panel, I immediately went to the car workshop, the employee said after checking that he did not see any problems. the icon disappeared from the dashboard. after a while the icon reappeared on the instrument panel. after that, I received a recall letter from the car manufacturer Kia, which stated that the car had a defect that could cause the car to catch fire. after that I contacted the dealer with this letter, the dealer informed me on the day of the application that there were no spare parts, they needed to be ordered, I asked them to order spare parts for me and agreed to wait a month. after a month on the appointed day - I contacted the dealer, but they did not solve my problem, informing me that the Kia manufacturer did not send spare parts. After some time, I wrote a letter to the car manufacturer Kia, and received a reply. I was asked to describe the problem (I described the problem during the application, clearly indicated all the details, the time when I applied, the location of the dealership, the problems with which I applied). it has been more than three weeks since I sent the follow-up letter and I have not been contacted by any Kia representative. Currently, I do not have the opportunity to operate another car. Every time I use this car, I put myself and my passengers, as well as those around me, and other cars at risk. I believe that the car manufacturing company significantly exposes me to danger, it is under threat. please help to solve this problem with an unscrupulous car manufacturer.

The contact owns a 2012 Kia Soul. The contact stated that while her daughter was driving approximately 60 MPH, the check engine warning light illuminated, and the vehicle stalled. The contact stated that her daughter was able to pull over, restart the vehicle, and drove back to her residence. The contact stated that the vehicle was no longer able to be started. The contact called a dealer who requested that the vehicle be towed to the dealer for diagnostic testing. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 135,000.

Steering wheel clunks and has "PLAY" when turning left and right. I consider this to be a problem if it gets worse, possible loss of steering completely. Have looked on internet and found this problem is talked about. There are no warning lights or lamps displayed.