2015 KIA SOUL Complaints

Code P1326 Popped up - my mechanic replaced the P1326 Knock Sensor for the Kia. Code P1326 Popped up 2nd time - replaced sensor again. Code P1326 popped up and now there is some knocking. Check engine light flashing - then went off for a while after part was replaced, and then back on again, and off again and back on. There are many Kias listed for RECALL with this code, same year and model. Yet mine is not under RECALL. It says to reach out and ask for an ECU update and that Kia should cover an extended warranty for this KNOWN issue.

My Kia’s engine light came on. It was my catalyst converter verified by my mechanic and 2 other people. My my car lost power. I took to my mechanic. Well he told me it was a recall issue and I’d have to take it to Kia. In December 1 it was towed into Kia , central ave, Albany, NY. Yesterday I was told my car was finally finished after trying to reach the service center for days. When I talked to the service man and asked what was done on the car, he said everything but the converter. Told me recalls were done. Not if the converter wasn’t done. He said there was no light on. If it’s a recall why does a light need to be on? I need my car but I’m afraid to drive what I feel has not been fixed. I’m heading this AM to pick it up and worried. I’ve been getting nothing but a run around. I won’t know anything they did do. I know something about brakes, and steering. I know the converter wasn’t done no even done even though the car lost power, and I called the recall center, had it towed up to Kia, they kept it since December 2nd but what I sent in for was not fixed. Please help me.

On the way back from Missouri to Oklahoma, while on the turnpike the engine made a clanking sound and lost acceleration power. The car shook some, luckily the car was able to steer of to the right side of the shoulder just before a bridge. Car came to a stop and would not start. It was snowing and a child was in the car. The closest person for help was 3 1/2 hours away. The hazard lights did work but the car was not started back up after the loud clunk and shaking. Was not sure what happened at that moment. Did not want any further damage to occur. Attempted to have the car towed closer to home was made. A decision was made to take it to the closes kia dealership. As we was trying to figure out what might have happened with the engine. We found there where multiple recall on the car. I was unaware of the recalls. 2 of the recalls are on the engine for piston rod damage. A family member whom is a mechanic believed that was what happened. I called Kia they confirmed the recalls were made. They said there was a fix. I never received the recall notices. They also asked me if I knew someone by the name [XXX] something. If the mail was in this person name but sent to my address. I would not have opened it or paid any attention other then sending it back with the mail man. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

As I was driving home on the highway, my car began making a noise I never heard before. I looked out of my rear view and began to see smoke coming from my car. As I was trying to get off the highway, my car began to lose control. I couldn’t get completely off the highway so I pulled into a small corner. I realized my hood was on fire when I stopped. I grabbed my purse and keys and ran down the highway as fast as I could. By this time my car was engulfed in flames. A woman saw me in distress and helped me and allowed me to get in her car for safety as she called 911. That’s when the car blew up and we drove off the highway to safety.

The contact owns a 2015 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power, with smoke coming from the engine compartment. The check engine warning light was illuminated. The contact pulled into a parking lot, where the engine overheated, and there was oil leaking from the vehicle. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the engine had failed and needed to be replaced. The engine was replaced. The contact stated that later, while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken back to the mechanic, where it was diagnosed and determined that the catalytic converter had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 123,000.

The contact owns a 2015 Kia Soul. The contact stated that while her daughter was driving 20 MPH, the vehicle lost motive power and stalled. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The vehicle was towed to the contact's residence. The vehicle was then towed to the local dealer, where it was diagnosed and determined that three cylinders were misfiring. The vehicle was not repaired. The vehicle was towed back to the contact's residence. The manufacturer was not notified of the failure. The failure mileage was approximately 164,410.

I am getting a code that indicates an issue with the catalytic converter. P0420 to be specific. The engine is continually misfiring and check engine light comes on and off randomly. Car broke down completely at one point in October and had to replace the battery but check engine light was still on when I got it to start. The car shakes uncontrollably every time I drive it and gets even worse when idling. I took it to a mechanic and they believe it to be amongst the 2011-2016 SC176 recalled Kia Souls where high exhaust temperatures can damage the engine’s catalytic converter. Have attempted to take it for repairs/open recall and the manufacturers have consistently refused. Help in getting this issue sorted out would be much appreciated.

The contact owns a 2015 Kia Soul. The contact stated that while the vehicle was idling or accelerating, the vehicle started shaking at the front end near the engine. The vehicle hesitated while accelerating. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 20V750000 (Engine), and the vehicle was towed to the dealer. The software update was performed; however, the failure persisted. The dealer informed the contact of DTC: P70300, which should have been resolved with the recall repair, which allowed the vehicle to pass the inspection as a successful repair; however, the failure persisted. The vehicle had not received any additional repairs. The contact found information on TSB: ENG222, NHTSA ID Number: 11014912 (Engine), which was related to the failure. The manufacturer was informed of the failure, then opened a case and informed the contact that no additional assistance would be provided. The failure mileage was approximately 89,600.

I am submitting this report regarding an ongoing issue with my Kia vehicle related to the recall for code P1326 (Knock Sensor Detection System / Engine Bearing Wear). The first time this issue occurred, Kia documented the problem and kept my vehicle overnight to perform what they referred to as an “engine soak.” I was informed that this procedure might resolve the engine performance and oil consumption problems. I was also advised that if the issue reoccurred within 15 years of vehicle ownership or before reaching 150,000 miles, Kia would replace the engine under the recall warranty. Recently, the same issue has reappeared, but Kia is now refusing to replace the engine, citing “gaps in maintenance” from the early years of my ownership. I explained that, at that time, my father performed all oil changes and maintenance at home to reduce costs, as I was a young driver living with my parents. Kia is requesting proof of oil or tool purchases from over ten years ago, which I no longer possess. Additionally, all vehicle-related documentation was left inside the car when it was stolen and broken into twice—incidents connected to the nationwide Kia theft issue that has been subject to another class-action lawsuit. As a result, I no longer have access to those records. During my initial visit, the Kia service representative, Jake, assured me that if the engine failed again and I maintained the vehicle properly, I would be covered for a full engine replacement. I have made every effort to comply with those terms, yet Kia corporate has denied my claim. I am requesting NHTSA’s assistance in resolving this matter and ensuring that Kia honors its recall obligations and prior representations made to me as a consumer.

Catalytic converter bad. 2015 Kea10. Shows to be no warranty. Will cause engine problems.