2015 KIA SOUL Complaints

View complaints related to 2015 KIA SOUL. The complaints found here are submitted by actual consumers with first hand experience. There are more than 870 complaints submitted for the 2015 KIA SOUL. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 KIA SOUL
    - NORTH WILKESBORO, NC

    CATALYTIC CONVERTER OVERHEAT IT CAUSING MUFFLER TO MELT THE BUMPER. CAR ALSO OVERHEATED DUE TO THE ISSUE

    Source: NHTSA WEB SITE
  • 2015 KIA SOUL
    - CHICAGO, IL

    IN NOVEMBER 2020 I HAD A DANGEROUS ENCOUNTER ON THE I 94 EXPRESSWAY IN CHICAGO. MY CAR A 2015 KIA SOUL ENGINE LIGHT CAME ON , AND THE ENGINE BEGAN STALL, WHILE THIS WAS HAPPENING A SEMI WAS BEHIND ME , THANK GOD I WAS ABLE TO VEER OFF THE EXPRESSWAY TO THE EMERGENCY LANE AND TURNED OFF THE CAR. THIS WAS THE START OF THE CRAZINESS WITH THIS VEHICLE. THE ENGINE LIGHT HAS BEEN ONAND OFF 4 TIMES SINCE THE EXPRESSWAY EPISODE.I'VE HAD MANY ENCOUNTERS WITH THE KIA DEALERSHIPS (5) AND KIA MOTORS OF AMERICA REGARDING THE ENGINE LIGHT AND THE CARS POOR PERFORMANCE . IN BETWEEN THE TIME OF NOW AND THEN I HAVE DONE EVERYTHING THEY HAVE REQUESTED FROM GETTING A CATALYTIC CONVERTER OIL CHANGES ALL THESE THINGS NOTHING HAS CHANGED IS ACTUALLY HAS GOTTEN WORSE I'VE EVEN GOTTEN A KNOCK SENSOR REPLACED WHICH AT THOMAS KIA IN INDIANA SEE IT WOULD FIX THE PROBLEM, DIDN'T. I RECEIVED A RECALL LETTER FOR THIS VEHICLE DATED JANUARY 27 2021 WITH ALL MY PRIOR COMPLAINTS DOCUMENTED, FROM THE OIL LIGHT BEING ON ,TO AGAIN THE ENGINE LIGHT COMING AND STAYING ON . KIA AND THE KIA DEALERS REFUSE TO STAND BY THERE WORDS STATED ON THE RECALL NOTICE OF THE VEHICLE . THE 2015 KIA SOUL IS CURRENTLY NAPLETON KIA IN RIVER OAKS ILLINOIS. I WAS TOLD BY A KIA OF AMERICA REPRESENTATIVE AND KIA NAPLETON SERVICE ADVISOR THAT I WOULD NEED TO PAY $400. TO HAVE THEM ASSESSED TO FIND OUT THE REASON FOR THE ENGINE LIGHT STAYING ON. THE RECALL PLAINLY STATES THAT THE VEHICLE WOULD BE ASSESSED TO DETERMINE WHY THE LIGHT IS ON.

    Source: NHTSA WEB SITE
  • 2015 KIA SOUL
    - MILLVILLE, NJ

    2015 KIA SOUL. CONSUMER WRITES REGARDING TO ENGINE FIRE COMPARTMENT SAFETY RECALL. *LD THE CONSUMER STATED AFTER HAVING A RECALL REPAIR COMPLETED, THE DEALER ADVISED OF ISSUES WITH THE VEHICLE. THE CONSUMER BELIEVED THE ISSUES WERE RELATED TO THE RECALL AND SHOULD BE REPAIRED AS A PART OF THE RECALL. *JS

    Source: CONSUMER LETTER
  • 2015 KIA SOUL
    - NEW ORLEANS, LA

    TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT RAY BRANDT KIA LOCATED AT 1884 WESTBANK EXPY, HARVEY, LA 70058, (504) 356-7072, HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 KIA SOUL
    - DYERSBURG, TN

    WAS DRIVING THE VEHICLE EVERYTHING WAS NORMAL ALL OF A SUDDEN THE IT BEGAN TO SMELL LIKE IT WAS OVERHEATING. THEN CAR STARTED TO LOSE POWER AN STALLED OUT. I PULLED OVER LET IT SET FOR A GOOD 30 MINS. I CHECKED ALL THE FLUIDS EVERYTHING WAS GREAT. SO I STARTED THE VEHICLE WHICH WAS HESITANT BEGAN DRIVING DID GREAT FOR ABOUT 15 MINS. AND THE SAME SMELL PLUS SOME OTHER SOUNDS CRAZY BUT EGG SMELL OCCURRED AND I PULLED OVER ABOUT 4 MINS AFTER I BEGAN TO NOTICE IT WAS RUNNING STRANGE. THE CHECK ENGINE LIGHT CAME ON AN NOW THIS VEHICLE MISSES AND DOES NOT RUN CORRECTLY. I CHECK THE FLUIDS AND TIRES EVERY MONDAY AND THURSDAY. I WENT TO HAVE THE CODES FOR THE CHECK ENGINE LIGHT THAT CAME ON AFTER THE INCIDENT HAPPENED. IT GAVE ME SEVERAL ISSUES THAT WASNT THERE AT ALL BEFORE WHATEVER HAPPENED HAPPENED.

    Source: NHTSA WEB SITE
  • 2015 KIA SOUL
    - JACKSONVILLE, FL

    MY CAR HAS A RECALL ON IT . SERVICE DUDE SAY IT PASSED THE RECALL TEST AND I JUST CHECKED AND IT SAID RECALL INCOMPLETE CAR HAS BEEN MAKING A LOUD RATTLING NOISE SINCE I PICKED IT UP THE FIRST THEY " FIXED " MY CAR

    Source: NHTSA WEB SITE
  • 2015 KIA SOUL
    - ELIZABETHTON, TN

    TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A KNOCKING SOUND COMING FROM THE ENGINE WITH THE ENGINE OIL WARNING LIGHT ILLUMINATED. GRINDSTAFF KIA (3608 BRISTOL HWY, JOHNSON CITY, TN 37601) AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE MAINTENANCE RECORDS WERE NEEDED BEFORE THE RECALL COULD BE SERVICED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE REMAINED AT THE DEALER. THE FAILURE MILEAGE WAS 72,300.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 KIA SOUL
    - SPRINGFIELD, MO

    I GET AN ERROR CODE P050A IN TEMPERATURES BELOW 50 F AFTER STARTING THE CAR. THE CSR HAS 68K MILES ON IT. THIS CODE RELATES TO COLD START IDLE AIR CONTROL PERFORMANCE. HAD THE CAR IN THE SHOP AND A FAULTY PURGE SOLENOID WAS REPLACED AND THROTTLE BORE CLEANED. NOW THREE WEEKS LATER, I GET THE SAME CODE AGAIN. CAR SEEMS TO DRIVE FINE, BUT WHEN I FIRST START THE MOTOR SEEMS TO SURGE FOR A FEW SECONDS. I AM CONCERNED THIS ISSUE WILL DAMAGE THE MOTOR OR MIGHT EVEN CREATE A SAFETY HAZARD.

    Source: NHTSA WEB SITE
  • 2015 KIA SOUL
    - WILLIAMSBURG, VA

    WHEN DRIVING WITH THE NEED OF HEADLIGHTS, THEY WILL FLASH/FLICKER OFF AND BACK ON AGAIN WHEN USING MY TURN SIGNAL PRIMARILY. I THOUGHT IT WAS A ONE OFF WHEN IT HAPPENED ONCE, BUT IT HAS NOW HAPPENED MORE THAN ONCE AND I HAVE FOUND OTHERS ONLINE THAT HAVE HAD THE SAME PROBLEM. THANKFULLY IT HASN'T BEEN ON A BUSY HIGHWAY, BUT IT IS ON BACK ROADS THAT DON'T HAVE MUCH LIGHTING.

    Source: NHTSA WEB SITE
  • 2015 KIA SOUL
    - MURRIETA, CA

    THREE OPEN RECALLS THAT PREVENT THE CAR FROM BEING SAFELY DRIVEN, BUT MY LOCAL DEALER SAYS THE SOONEST OPENING THEY HAVE IS IN 2.5 MONTHS TO PERFORM THE WORK

    Source: NHTSA WEB SITE