2015 KIA SOUL Complaints

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT HE STARTED TO SMELL SMOKE AND NOTICED THAT THE VEHICLE STARTED TO LEAK OIL. THE VEHICLE WAS UNABLE TO RESTART AND HAD TO BE TOWED BACK TO THE CONTACT'S RESIDENCE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE). THE CONTACT STATED THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS THEN TOWED TO THE LOCAL DEALER VAN NUYS KIA (6115 VAN NUYS BLVD, VAN NUYS, CA 91401) WHERE IT WAS DIAGNOSED WITH THE ENGINE NEEDING TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD CALL THEM BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 143,000.

I BOUGHT THE KIA SOUL IN AUGUST OF 2019 AND EVERYTHING WORKED AS EXPECTED. THE MOTOR STARTED USING OIL UNEXPECTEDLY CONSUMING MORE THEN A QUART EVERY 1000 MILES ABOUT A YEAR AFTER I HAD THE CAR. THIS OIL USAGE IS NOT NORMAL. IT SHOULDN'T USE MORE THEN A QUART BETWEEN OIL CHANGES.

KIA RECALLED MY ENGINE. THE ENGINE DIED YESTERDAY. KIA IS TELLING IT'S GOING TO BE MULTIPLE DAYS UNTIL THEY CAN EVEN SCAN THE CAR. THIS IS A SCAM. THEY NEED TO OFFER A LOANER OR A RENTAL IN THE MEANTIME, OTHERWISE, THEY'RE NOT FULFILLING THE REQUIREMENTS OF THE RECALL. MY HEALTH AND SAFETY ARE GREATLY AFFECTED WITHOUT MY CAR. THIS IS NOT A FREE AND SAFE REMEDY.

HAVE HAD PROBLEMS WITH SAME PROBLEM SINCE 2020 TOOK IT IN ROUGHLY 5 TIMES FOR SAME THING SAID WAS CATALYTIC CONVERTER THEY PUT NEW ONE IN NOT FIXED WHEN I PUSH DOWN ON GAS PEDAL IT HESITATES FOR 3-4 SECONDS THEN KICKS IN DRIVES FOR A WHILE THEN IT SHUTS IT DOWN WHEN YOU PUSH ON GAS PEDAL WHEN AT A STOP SIGN IT HESITATES AGAIN HAPPENS A LOT MORE NOW IN TRAFFIC IT HESITATES THEN KICKS IN SOMETHING IS DEFINITELY WRONG WITH CAR HAS 55329 MILES I NEED TO KNOW IF THIS UNDER WARRANTY IF ELECTRICAL OR TRANSMISSION WE ARE UNSAFE DRIVING YOU NEVER KNOW WHEN IT IS GOING TO HESITATE

I HAVE 2 2015 KIA SOULS AND OIL LIGHT STARTED BLINKING AT LOW RPMS WITHIN A 2 WEEKS OF EACH OTHER. I REPLACED THE OIL PRESSURE SENSOR ON MY DAUGHTERS SOUL TO FIX ISSUE. IT STARTED ON MY WIFE'S CAR THIS MORNING. I SEE RECALLS FOR OTHER KIA MODULES FOR THIS SENSOR AND LOOKS LIKE IT NEEDS TO EXPAND TO THE SOUL. GETTING A FALSE WARNING CAN MAKE YOU GET OFF THE ROAD IN HAST STINKING THERE IS A MAJOR ISSUE.

I WAS NOTIFIED OF ENGINE FIRE RECALL ON MY KIA SOUL. I HAVE TAKEN MY VEHICLE IN COMPLAINING OF BURNING SMELL, ENGINE LIGHT, TIRE LIGHTS COMING ON - EVERY TIME THEY REFUSE TO FIX ANYTHING. I WAS TOLD AT THE DEALERSHIP BY SERVICE STAFF THAT 'HE'S SURE MY CAR IF FINE AND IT WOULD PASS THIER' INSPECTION, SO THERE IS NOTHING THEY WILL DO. EVEN WITH THE RECALL LETTER. THE STAFF PERSON ALSO SAID THAT THE MEDIA (NEWS) IS 'MAKING IT ALL UP'. I AM DISABLED AND THEY REFUSE TO HELP WITH MY CAR AND THE ENGINE FIRE RECALL.

MY 2015 KIA SOUL HAS 71,500 MILES ON IT AND HAS THE BASE 1.6L ENGINE. APPARENTLY THIS VEHICLE HAS NOT BEEN RECALLED YET EVEN THOUGH IT HAS THE SAME ISSUES AS THE OTHER RECALLED ENGINES REGARDING BURNING OIL. THIS CAR HAS AN ONGOING ISSUE WITH EXCESSIVE OIL CONSUMPTION BETWEEN REGULAR 3K MILE OIL CHANGES. IT BURNS OVER A QUART OF OIL PER 1K MILES DRIVEN. WE HAVE A CPO WARRANTY AND EXTENDED DEALER WARRANTY AND WE STILL ARE UNABLE TO GET THIS FIXED UNDER THE WARRANTY. THE DEALERSHIP IS CLAIMING WHAT THEY'VE DOCUMENTED IS NORMAL OIL CONSUMPTION AND THEY REFUSE TO FILE A WARRANTY CLAIM. THE DEALER WILL NOT TAKE OUR WORD THAT WE'VE HAD TO PUT MORE OIL IN THE CAR BETWEEN OIL CONSUMPTION TESTS AND TOLD US WE'D HAVE TO DRIVE IT TO THE DEALER TO HAVE THEM VERIFY THE OIL LEVEL WITHOUT US PUTTING MORE IN IT--THEREFORE DRIVE THE CAR WHILE IT HAS NO OIL AND THE DIPSTICK ISN'T REGISTERING IT, WHICH IS UNSAFE. WE KEEP GETTING THE RUN AROUND WHEN THIS IS A KNOWN ISSUE WITH THE OTHER 1.6L ENGINES. WHY HASN'T THIS BEEN RECALLED?

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN TO IDLE AND SHE HEARD AN ABNORMAL NOISE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER DEMONTROND KIA (14101 NORTH FWY, HOUSTON, TEXAS 77090, (281) 801-6254) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED SHE CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS NEXT TAKEN TO PARKWAY FAMILY MAZDA (22565 US-59, KINGWOOD, TX 77339: (281) 242-8211) WHERE THE MECHANIC WAS ALSO UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

I'VE BEEN HAVING TROUBLE WITH BURNING OIL, SIGNIFICANT OIL LOSE IN A SHORT TIME, HAVE ALREADY DONE THE OIL CONSUMPTION TEST, I ALREADY HAD THE KSDS SOFTWARE UPDATE, THE CAR STARTED JERKING AROUND AND SLOWED DOWN, LOST POWER, IT WAS FINALLY DETERMINED THEY WOULD REPLACE THE ENGINE, BEFORE THE RECALL ACTUALLY STARTED. THEY PUT ANOTHER BAND AIDE ON THE PROBLEM AND INSTEAD OF REPLACING THE ENTIRE ENGINE, THEY ONLY REPLACED THE BLOCK. I WAS ON A TRIP AND THE NEW FIX STARTED TO HEAT UP, I COULD SMELL BURNING OIL, I PULLED OVER AND CHECKED THE OIL AND IT WAS 1 QUART LOW IN ABOUT 378 MILES. I HAVE NOTICED OVER THE LAST 1 1/2 YEARS THAT IT GETS EXTREMELY HOT ON ROAD TRIPS AND LOOSES OIL FAST. I PUT OIL IN BECAUSE I WAS SO FAR FROM HOME AND DID NOT WANT TO BE STUCK IN TENNESSEE. I'VE BEEN GOING THROUGH THIS CRAP FOR ALMOST 2 YEARS. NOW THEY ARE SAYING I HAVE TO DO THE OIL CONSUMPTION TEST ALL OVER AGAIN, 4 TIMES! I AM WORRIED, FRIGHTENED AND PARANOID DRIVING THIS CAR KNOWING IT COULD CATCH ON FIRE AT ANY MOMENT. I FILED COMPLAINT BACK IN SEPT. OR OCT. AND KIA IS STILL FIGHTING ON DOING THE RIGHT THING AND PUTTING MY LIFE IN DANGER EVERY DAY. IT MADE NO SENSE TO ME THAT THEY WOULD ONLY REPLACE THE BLOCK WHEN THEY CLEARLY STATE IN THE RECALL LETTER THAT THEY DO NOT KNOW WHAT IS CAUSING THE PROBLEM. THEY HAVE NOT IDENTIFIED THE DEFECT BUT THEY DECIDE TO PUT MY LIFE IN DANGER BY JUST REPLACING THE ENGINE BLOCK. I AM FURIOUS AND NOW THEY WON'T FIX IT WITHOUT 6 MORE MONTHS OF ME DRIVING THE CAR AND BEING FREAKED OUT. MY JOB IS BUSINESS TO BUSINESS SALES SO I AM IN MY CAR ALL DAY. PLEASE HELP ME! THIS IS TERRIFYING FOR ME. I AM OLDER AND HAVE BAD KNEES AND CONSTANTLY WORRIED ABOUT BEING CAUGHT IN THE CAR IN A FIRE AND BURNING TO DEATH! HELP ME PLEASE! I'M ABOUT TO HAVE A NERVOUS BREAKDOWN. MY RECALL # IS 20V750, MY FIRST COMPLAINT WAS 19V120. PLEASE HELP!!

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED WHILE DRIVING AT 30 MPH, THE VEHICLE CAUGHT FIRE. THE CONTACT PULLED OVER AND UPON INSPECTION THERE WAS A FIRE COMING FROM THE ENGINE COMPARTMENT. FIRE MARSHALS WERE CALLED TO THE SCENE AND THE FIRE WAS EXTINGUISHED THE CONTACT STATED THE CHECK ENGINE, ABS, AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (SHAWNEE MISSION KIA 7951 SHAWNEE MISSION PKWY, MISSION, KS 66202 (913) 384-9100) WHERE IT WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.