2015 KIA SOUL Complaints

CAR IS BURNING OIL AT A VERY RAPID RATE AND THE ENGINE IS MAKING NOISE WHEN IN IDLE. MECHANIC CHECKED THE COMPRESSION AND FOUND THAT THE PISTON RINGS ARE WEARING OUT AND WE NEED A NEW MOTOR. KIA WILL NOT WORK WITH US AT THE MOMENT, AND SAYS THERE IS NO EVIDENCE OF THE CAR BURNING OIL EVEN THOUGH WE'RE HAVING TO ADD OIL EVERY 500 MILES. WE ARE NOW STUCK MAKING PAYMENTS ON A CAR THAT IS NOT SAFE TO DRIVE FOR OUR FAMILY. WE FEEL THIS SHOULD BE INCLUDED IN THE MOST RECENT RECALL ON KIA'S.

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED WHILE DRIVING 30 MPH, WHEN THE VEHICLE BEGAN TO JERK FORCIBLY. THE CONTACT STATED THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED INDEPENDENT MECHANIC AND WAS INFORMED THE ENGINE WAS NEEDING TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000.

ARE 2015 KIA SOUL HAD CLOSE TO 100,000 MILES ON IT AND WE STARTED TO HAVE LOW LOSS OF OIL AND A LIGHT CLICKING SOUND. WE DID NOT THINK VERY MUCH OF THIS. THERE WAS NO OIL LEAKING AND SO SIGNS OF OIL BURNING THROUGH THE EXHAUST. WE CONTINUED TO CHECK OIL AND KEEP IT FULL BUT IT SEEMED TO BE RUNNING OUT FASTER THEN IT SHOULD. ONE WEEK AFTER PUTTING OIL IN IT WE WERE ON THE INTERSTATE AND LOSS POWER AND STARTED HEARING A LOUD KNOCKING. THE ENGINE IS DEAD AND NEEDS REPLACED. OUR CAR IS NOT UNDER RECALL AND WE STILL HAVE 10,000 DOLLARS LEFT TO PAY ON THE CAR. TO REPLACE THE CAR WITH A NEW ENGINE IS AROUND 5000 DOLLARS. WE HAVE NO CLUE WHAT TODO BUT AFTER RESEARCHING WE LEARNED THAT 2015 KIA SOUL 2.0L MOTORS ARE EXPENSIVE AND IN HIGH DEMAND.

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT THE VEHICLE STALLED ON TWO SEPARATE OCCASION WHILE DRIVING 35 MPH. THE CONTACT ALSO STATED THAT WHILE AT A STOP LIGHT AND ATTEMPTING TO PROCEED WHILE MAKING A LEFT TURN, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT SHE WAITED TEN MINUTE TO RESTART THE VEHICLE AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT ALSO STATED THAT ON ANOTHER OCCASION WHEN THE VEHICLE WAS IN THE DRIVEWAY, THE VEHICLE WAS SHAKING AND MAKING A KNOCKING SOUND. THE CONTACT STATED THAT WHEN SHE RELEASED THE BRAKES, THE NOISE WOULD STOP BUT WHEN THE VEHICLE STATIONARY, THE SOUND RECURRED. THE CONTACT STATED THAT RECENTLY THE CHECK ENGINE WARNING LIGHT ILLUMINATED TWICE. THE VEHICLE WAS TOWED TO BERWYN KIA (7050 OGDEN AVE, BERWYN, IL 60402) WHERE THE REPAIR OF AN UNKNOWN RECALL WAS COMPLETED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 123,947.

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED WHILE ATTEMPTING TO REVERSE OUT OF A PARKING SPOT, THE ENGINE STARTED KNOCKING. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER TROPHY KIA OF CARSON (22020 RECREATION RD, CARSON, CA 90745, (424) 306-3311) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING SHE NOTICED THAT THE VEHICLE WAS NOT ACCELERATING ON THE HIGHWAY. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED TO THE DEALER JONES KIA (2001 BEL AIR RD, FALLSTON, MD 21047, (410) 877-1700). THE CHECK ENGINE LIGHT STARTED TO FLASH BEFORE THE VEHICLE WAS TOWED. THE DEALER DIAGNOSED THE ISSUE AND STATED THAT THE ENGINE HAD LOST ALL OF THE OIL AND CAUSED MAJOR ENGINE ROD BEARING DAMAGE. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO REPLACED. THE CONTACT CALLED THE MANUFACTURER AND FILED A CLAIM. THE MANUFACTURER STATED THAT THE DEALER WOULD BE CONTACTED. THE MANUFACTURER WOULD DETERMINE IF THE VEHICLE WAS INCLUDED IN AN UPCOMING RECALL AND DETERMINE IF FINANCIAL ASSISTANCE WOULD BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000.

TL* THE CONTACT'S WIFE OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT THE CONTACT TOOK HIS VEHICLE IN FOR A RECALL REPAIR. THE NHTSA CAMPAIGN NUMBER: 19V120000 ( ENGINE, ENGINE AND ENGINE COOLING) WAS COMPLETED AT THE DEALER HOLLYWOOD KIA 6011 PEMBROKE RD, HOLLYWOOD, FL 33023 (954) 967-5665 FOR THE ISSUE WITH THE CATALYTIC CONVERTER. THE ENGINE WAS ALSO DAMAGED BUT THE DEALER REFUSED TO REPLACE THE ENGINE BECAUSE THEY SAID THEY FOUND NO CODE INDICATING DAMAGE. THEY ALSO STATED THAT THE VEHICLE HAD A REBUILT TITLE EVENTHOUGH THE OWNER BOUGHT THE VEHICLE BRAND NEW. THE VEHICLE HAD BEEN INVOLVED IN A CRASH AND THE INSURANCE COMPANY DECLARED IT TOTALED. THERE WERE NO INJURIES AND AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE CRASH SITE. THE VEHICLE WAS REAR ENDED WITH DAMAGE TO THE REAR BUMPERS AND TRUNK. THE CONTACT HAD TO SIGN OFF ON THE VEHICLE HAVING A REBUILT TITLE IN ORDER TO RECEIVE A SETTLEMENT CHECK TO REPAIR THE DAMAGES. THE MANUFACTURER GAVE THE CONTACT A CASE NUMBER. THE CONTACT STATED THAT THE RECALL INDICATED THAT THE ENGINE SHOULD BE REPLACED ALONG WITH THE REPAIRS TO THE CATALYTIC CONVERTER BUT THE DEALER REFUSED TO HONOR THE ENGINE DAMAGE PORTION OF THE RECALL. THE VEHICLE WAS UNREPAIRED. THE FAILURE MILEAGE WAS 94,000.

THE ENGINE DEVELOPED A ROD KNOCK.. NAPLETON KIA IN ELGIN, IL HAS SAID THERE IS NO RECALL FOR THIS VEHICLE. THE VEHICLE WAS CRUISING AT MEDIUM SPEED WHEN THE ENGINE KNOCK DEVELOPED. VERY NOTICEABLE WHEN REVVING THE ENGINE.

ENGINE ERROR CODE P050A, NO PERFORMANCE ISSUES EXCEPT REVVING TO 2500 RPM'S WHEN COLD CRANK START IN TEMPERATURES BELOW 50F. COLD AIR IDLE CONTROL SYSTEM. ERROR OCCURED ON THIRD MORNING OF HIGH REVVING. ALSO HAD BOTH OUTSTANDING RECALLS SERVICED INCLUDING HAVING A NEW CAT. CONVERTER INSTALLED 4 DAYS AGO (NO PERFORMANCE ISSUES WITH ANY OF THE RESOLVED RECALL PROBLEMS OR THE CURRENT ERROR CODE) DEALER COULD NOT PROVIDE ANY SOLUTION BUT IS AWARE OF NUMEROUS SOUL OWNERS 2014-2017 WHO HAVE THE SAME PROBLEM.

THE CAR BROKE DOWN WHILE DRIVING ON THE HIGHWAY. THE CAR BEGAN MAKING A LOUD NOISE AND BEGAN SHAKING AND THEN JUST SHUT DOWN. THE CAR WAS TOWED TO A LOCAL KIA DEALERSHIP. SERVICE REPRESENTATIVE DETERMINED THAT THERE WERE MULTIPLE HOLES IN THE ENGINE BLOCK AND DAMAGE TO THE CYLINDER HEAD. SERVICE DEPARTMENT REQUESTED AND RECEIVED AUTHORIZATION FOR SHORT BLOCK AND CYLINDER HEAD REPLACEMENT. KIA SOUL WAS JUST FIVE YEARS OLD, HAD FEWER THAN 50,000 ORIGINAL MILES ON THE ODOMETER, AND WAS MAINTAINED REGULARLY.