2015 KIA SOUL Complaints
View complaints related to 2015 KIA SOUL. The complaints found here are submitted by actual consumers with first hand experience. There are more than 870 complaints submitted for the 2015 KIA SOUL. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 KIA SOUL- Rockwall, TX
Headlamp Multi-Function Switch Service Campaign Hazwewdiouse may cause colition or vision impairment. from ongoing traffic and or insufficient illumination While driving lights will flicker, causing drivers to high beam you, it does not matter if the high beams are on or not, the light will randomly flicker and turn off, very dangerous in southern and eastern areas, there is limited to no street/road Lights It has been noted that For some 2014 Kia Soul models, Kia issued a warranty extension and a service bulletin (SC330) to address intermittent flickering of the low/high beams. This is caused by wear on the contact points inside the multi-function switch, which controls the headlights and turn signals. Kia has extended the warranty on this specific component from 5 years/60,000 miles to 15 years/unlimited mileage from the date of the vehicle's first service. If your headlights are flickering, you can have a Kia dealer diagnose and replace the switch at no cost to you under this warranty extension. This malfunction is not just happening to the specific year, Component: Headlamp Multi-Function Switch Problem Description: The vehicle's headlights and/or high beams intermittently flicker and turn off while driving. This is a severe safety hazard, as it causes momentary vision impairment and can lead to a collision. Hazardous Condition: The flickering and sudden deactivation of the headlights cause temporary blindness for the driver and can lead to a loss of control or a collision. The erratic light behavior causes a "high-beam" effect on oncoming traffic, causing other drivers to react by flashing their high beams in an unprovoked manner. This issue is extremely dangerous in areas with limited or no streetlights, where visibility is already compromised. History: I have experienced this issue on multiple occasions. I am aware that Kia has issued a service campaign (SC330) for certain Kia Soul models regarding this issue, but my vehicle is not included in
Source: NHTSA WEB SITE -
2015 KIA SOUL- Havelock, NC
The contact owns a 2015 Kia Soul. The contact stated that while starting the vehicle, there was a rattling sound coming from the engine compartment. The rattling sound also occurred while driving at various speeds. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 20V750000 (Engine). The vehicle was taken to the dealer, who inspected the vehicle and informed the contact that the engine would not be replaced due to the mileage exceeding the mileage limitation of 60,000 and other unstated reasons. The manufacturer was made aware of the issue. The failure mileage was approximately 145,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 KIA SOUL- downingtown, PA
Kia soul engines are known for burning through oil very quickly. the recall does not include my car because i have a 2.0L engine. The excessive oil consumption of my engine completely melted the inside of my catalytic converter. my car only has 106,000 miles, so this shouldn't be an issue. I had my check engine light come on, so the mechanic told me to use different gas and turned the light off. My catalytic converter being completely blocked and melted is directly related to the oil consumption of the engine. i had two mechanics comfirm this. I experienced a major loss of power, and inability to accelerate normally, which can be very dangerous. I was trying to accelerate uphill on a road with little shoulder space or many places to turn around, and my car STOPPED and the check engine light started blinking. Very unsafe, if my car won't let me accelerate and i come to an unexpected dead stop, it could cause accidents. I can't believe my car isn't included in the recall, it has the same issues as the 1.6L engine. I now have to put out thousands to get my catalytic converter replaced, and with the engine burning oil, it'll ruin a new catalytic converter faster than normal.
Source: NHTSA WEB SITE -
2015 KIA SOUL- Deerfield Beach , FL
P0420 code indicated during emissions test. Vehicle shut off after stopping and acceleration after stopping. Hesitates when trying to restart Vehicle. Contact kia manufacturer about engine and P0420 code, however no help was given.
Source: NHTSA WEB SITE -
2015 KIA SOUL- McDonough, GA
The engine in my 2015 Kia Soul was replaced under warranty in June 2025. Only 3,568 miles later, the replacement engine failed. The vehicle displayed code P1326 and quickly lost oil, leaving it unsafe and undriveable on the road. This sudden failure created a serious safety hazard, as the vehicle stalled without warning and could not maintain safe operation. I was fortunate to be close to home and immediately turned back, narrowly avoiding a dangerous situation on a busy road. provide any assistance. Instead, they declined to repurchase or replace the vehicle, leaving me with an undriveable car and a $9,900 loan balance. This second catastrophic failure has not been inspected by a Kia dealership because Kia refused to take responsibility or even arrange for evaluation. This was not an isolated incident. Problems began on 11/27/2024, less than 3,000 miles after I purchased the vehicle, and have been ongoing ever since, including prior emergency towing events due to similar safety issues. Kia’s repeated failures to provide a lasting fix or safe remedy have left me without reliable transportation and have put both myself and other drivers at risk. I have full documentation of the June 2025 engine replacement, the subsequent failure, and Kia’s refusal to act. The vehicle remains available for inspection. Warning messages and engine lights appeared only after the failure had already occurred.
Source: NHTSA WEB SITE -
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2015 KIA SOUL- Spartanburg, SC
Driving home from supermarket. Car made a loud bang and started smoking from under the hood. Pulled over into parking lot. Car continued to smoke and within minutes caught on fire from under the hood. Car was engulfed in flames within minutes.
Source: NHTSA WEB SITE -
2015 KIA SOUL- BLOOMSBURG, PA
THE VEHICLE IS BURNING THROUGH OIL AND NOW THE GARAGE I HAVE TAKEN THE CAR TO IS SAYING IT WILL NEED A NEW ENGINE SOON. ALSO I HAVE NEVER BEEN NOTIFIED OF THE RECALLS.
Source: NHTSA WEB SITE -
2015 KIA SOUL- Zebulon, NC
When I signal a lane change, the lights flicker or turn off completely. Happens often.
Source: NHTSA WEB SITE -
2015 KIA SOUL- Magnolia, TX
There was a knocking sound, so I pulled over and smoke started coming from underneath the hood of the vehicle. There was a fire and the car was later deemed a total loss.
Source: NHTSA WEB SITE -
2015 KIA SOUL- Altus, OK
While my 80 yr old dad and 18 yr old daughter were driving on the highway to get to my uncle’s funeral. My dad had his cruise on, when he and my daughter started noticing a strange sound almost a knocking sound. But the next hill when the car went to go up the incline it kept reducing in speed. My dad took the cruise off and at that point had no power to keep traveling. So August 2nd the car threw a rod. My dad had a warranty plus an extended warranty with the company GWC. They missed my uncle funeral, sat on the side of the highway for an hour before the tow truck got there. A local dodge dealership has gotten the vehicle and have done a complete inspection. The safety of my dad and daughter were at risk do to the car malfunctioning on the highway. As well as them sitting on the side of highway. And now the stress of all of this on my dad’s health has started causing him to not be able to eat, if he does eat he will throw it up. His mental health is declining due to KIA and GWC denied to fix the car now. My dad has had to pay for towing, a U-Haul res talk to get home, the Dodge dealership has gotten to do full inspection. Unknown if any warning lights or messages before hand. He bought the car with cash and it had 70,177 miles on it, when rod blew it had 78,784. He bought it used from a local dealership on or about Sept 16th 2022. Extended warranty paid for was 36 months. 1month shy of the extended warranty expiring.
Source: NHTSA WEB SITE