2015 KIA SOUL Complaints
View complaints related to 2015 KIA SOUL. The complaints found here are submitted by actual consumers with first hand experience. There are more than 870 complaints submitted for the 2015 KIA SOUL. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 KIA SOUL- NEWPORT NEWS, VA
DRIVING ON A CITY STREET AND CAR ENGINE LIGHT BEGAN TO FLASH RAPIDLY THEN MY CAR STARTED JERKING AND HESITATING WHEN COMING TO A STOP
Source: NHTSA WEB SITE -
2015 KIA SOUL- NASHVILLE, GA
WHEN I GO TO COME TO A STOP AT A STOP LIGHT OR STOP SIGH, SOMETIMES THE ENGINE WILL STALL OUT AND ALL POWER IS LOST. THE HAVE TO TURN THE CAR OFF COMPLETELY AND RESTART IT. THEN IT DRIVES FINE AGAIN UNTIL I COME TO ANOTHER STOP. IT DOESN'T HAPPEN ALL THE TIME BUT IT HAPPENS ALOT.
Source: NHTSA WEB SITE -
2015 KIA SOUL- ELKTON, MD
IIN AUGUST WHILE DRIVING, MY OIL LIGHT FLASHED BRIEFLY AND THEN WENT OUT. WHEN I PULLED INTO MY DRIVEWAY I CHECKED MY OIL AND THERE WAS BARELY ANY OIL IN THE CAR. BASED ON MY MILLAGE I WAS NOT YET DO FOR AN OIL CHANGE AND HAD NOT SEEN ANY INDICATION THAT I WAS LEAKING OIL ( NOT SPOTS IN DRIVEWAY) I ADDED OIL AND TOOK THE CAR TO THE DEALERSHIP WHO DID AN OIL CHANGE AND BEGAN OIL CONSUMPTION TESTS. ENGINE IS MAKING A KNOCKING NOISE CONSTANTLY AND RATTLING NOISE WHEN DECELERATING.OIL IS NOT LEAKING ON GROUND BUT CAR IS CONSISTENTLY LOSING OIL. IDLES ROUGH. I HAVE ALREADY COMPLETED 3 OIL CONSUMPTION TESTS WITH KIA DEALER WHO STATED THAT THERE IS A KNOWN ISSUE WITH THE 3RD CYLINDER ROD BEARING IN THESE ENGINES, JUST WAITING FOR MY DIAGNOSTIC APPOINTMENT.
Source: NHTSA WEB SITE -
2015 KIA SOUL- LORDS VALLEY, PA
CHECK ENGINE LIGHT CAME ON WHEN I FIRST GOT IN THE CAR WENT TO A MECHANIC THE CODE SAID IT WAS AN OXYGEN SENSOR SWITCH WISH I HAD CHANGED LAST YEAR AND THEY RECALL AT THE KIA DEALER AFTER ABOUT TWO DAYS THE LIGHT WENT BACK OFF AGAIN WAS OFF FOR ABOUT A WEEK CAME BACK ON AGAIN WENT BACK TO MECHANIC SAID IT WAS THE SAME CODE AGAIN THE LIGHT WENT OUT HE TOLD ME MAYBE IT WAS BAD GAS IN THE CAR CAR ENGINE LIGHT CAME BACK ON ABOUT TWO WEEKS LATER I WENT TO KIA PAID $90 FOR DIAGNOSTIC THEY SAID IT WAS THE CATALYTIC CONVERTER $1,500 JOB I ASKED THEM IF IT WAS PART OF THE OXYGEN SENSOR RECALL THEY SAID NO AND THEY SAID IT WASN'T COVERED UNDER MY HUNDRED THOUSAND MILE GUARANTEE I WENT TO A PRIVATE MECHANIC TO HAVE IT REPAIRED FOR $1,000 AND THE CHECK ENGINE LIGHT CAME BACK ON A WEEK LATER HE PUT IN A BRAND NEW CATALYTIC CONVERTER FROM KIA I DON'T KNOW WHAT TO DO ANYMORE BECAUSE I LOVE THE CAR BUT I CANNOT SPARE THIS EXPENSE AND I'M AFRAID IF IT WILL CATCH FIRE OR DIE WHILE I'M DRIVING
Source: NHTSA WEB SITE -
2015 KIA SOUL- DANDRIDGE, TN
DRIVING ~75MPH DOWN THE HIGHWAY WHEN MY PANORAMIC SUNROOF RANDOMLY EXPLODED OUTWARDS. SMALL PIECES OF GLASS THEN FELL ON MYSELF, MY WIFE, AND OUR TWO KITTENS. THERE WAS NO APPARENT CAUSE. THERE WERE NO OTHER VEHICLES CLOSE BY. I HAD TO FILE AN INSURANCE CLAIM AND PAY MY $250 DEDUCTIBLE.
Source: NHTSA WEB SITE -
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2015 KIA SOUL- CINCINNATI, OH
MY VEHICLE KEEPS RUNNING OUT OF OIL AND THERE'S A KNOCKING/RATTLING NOISE. THE NOISE CAN BE HEARD WHILE DRIVING. I TAKE IT TO THE CAR SHOP AND THERE'S NO OIL IN THE CAR.
Source: NHTSA WEB SITE -
2015 KIA SOUL- JC, TN
THE ENGINE STARTED MAKING A KNOCKING NOISE THEN THREW A ROD THROUGH THE BLOCK AT 89K MILES I HAD TO HAVE THE ENGINE REPLACED
Source: NHTSA WEB SITE -
2015 KIA SOUL- LOS ANGELES, CA
WHILE DRIVING AT NIGHT ON THE STREET AND ON THE FREEWAY, THE HEADLIGHTS BEGUN TO FLICKER ON AND OFF WHEN USING THE TURN SIGNAL, AND WILL TURN OFF COMPLETELY FOR A FEW SECONDS THEN TURN BACK ON. ALSO, THE HEADLIGHTS WILL RANDOMLY FLICKER. I REPLACED THE HEADLIGHT BULBS BUT IT DID NOT RESOLVE THE ISSUE.
Source: NHTSA WEB SITE -
2015 KIA SOUL- PRICHARD, WV
TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING 65 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE CONTACT INSPECTED THE ENGINE AND FOUND METAL SHAVINGS INSIDE THE ENGINE COMPARTMENT DUE TO A BROKEN CONNECTING ROD. OIL HAD ALSO LEAKED ALL OVER THE ENGINE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT THEN TOWED THE VEHICLE TO DUTCH MILLER KIA OF BARBOURSVILLE (6400 US-60, BARBOURSVILLE, WV 25504) WHERE HE WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND THE CONTACT WAS PROVIDED THE SAME INFORMATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 KIA SOUL- CLARKSVILLE, TN
TL* THE CONTACT OWNED A 2015 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, SEVERAL WARNING LIGHTS ILLUMINATED AS SHE HAD ATTEMPTED TO MERGE OFF TO THE SIDE OF THE ROAD. ONCE SHE PULLED OVER, SHE SAW SMOKE EMITTING FROM THE ENGINE OF THE VEHICLE. SECONDS LATER, A FLAME BEGAN TO IGNITE WITHIN THE ENGINE, THEREFORE, THE CONTACT AND HER HUSBAND IMMEDIATELY EXITED THE VEHICLE. A STATE TROOPER INITIALLY ARRIVED AT THE SCENE AND ATTEMPTED TO EXTINGUISH THE FIRE WITH HIS EXTINGUISHER; HOWEVER, THE FLAMES GREW QUICKLY WHICH RENDERED THE EXTINGUISHER INEFFECTIVE. THE FIRE DEPARTMENT EVENTUALLY ARRIVED AT THE SCENE AND WAS ABLE TO EXTINGUISH THE FIRE. THE CONTACT WAS UNCERTAIN IF A FIRE OR A POLICE REPORT WAS FILED. NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REQUESTED THE SERVICE HISTORY ON THE VEHICLE. THE CONTACT THEN REACHED OUT TO MATHEWS NISSAN SERVICE(185 HIGHWAY 76 SERVICE BAY ENTRANCE, CLARKSVILLE, TN 37043), WHERE SHE PURCHASED THE VEHICLE, AND THEY WERE ONLY ABLE TO PROVIDE HER RECORDS FROM WHEN THEY CAME INTO POSSESSION OF THE VEHICLE. DUE TO THE LACK OF INFORMATION, THE FAILURE WAS NEVER INVESTIGATED BY THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE