2015 KIA SOUL Complaints
View complaints related to 2015 KIA SOUL. The complaints found here are submitted by actual consumers with first hand experience. There are more than 870 complaints submitted for the 2015 KIA SOUL. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2015 KIA SOUL- VIRGINIA BEACH, VA
VEHICLE HAS 65,000 MILES ON IT, HAS BEEN SERVICE REGULARLY ACCORDING TO MANUFACTURER RECOMMENDATIONS. NOTICED TICKING NOISE IN ENGINE JUST PRIOR TO MOST RECENT OIL CHANGE. REPAIR FACILITY NOTED THERE WAS LESS THAN 1 QUART OF OIL IN ENGINE. NO VISIBLE OIL LEAKS. NO OIL TEMP LIGHT INDICATOR. NO ENGINE HI TEMP INDICATED. ENGINE IS BURNING APPROX .75 QUARTS OF OIL PER 1000 MILES.
Source: NHTSA WEB SITE -
2015 KIA SOUL- LEAGUE CITY, TX
VEHICLE NEVER DISPLAYED A NEED TO CHECK OIL, DESPITE HAVING REGULAR OIL CHANGES AND BEING UNDER THE MILEAGE RECOMMENDED FOR NEXT OIL CHANGE. WHILE DRIVING ON HIGHWAY THE ENGINE SUDDENLY STOPPED WITH NO SMOKE OR OVERHEATING. MECHANICS THINK IT WAS DUE TO NO OIL.
Source: NHTSA WEB SITE -
2015 KIA SOUL- STARKVILLE, MS
WHEN USING CRUISE CONTROL, CAR WILL RANDOMLY SPEED UP OR SLOW DOWN AND GET VERY LOUD AND ALSO JERK FORWARD. IT WILL ALSO OCCASIONALLY JERK FORWARD OR BACKWARDS WHILE DRIVING NORMALLY.
Source: NHTSA WEB SITE -
2015 KIA SOUL- FREEPORT, FL
MY HEADLIGHTS HAVE BEGUN TO FLICKER ON AND OFF WHILE I AM DRIVING. SOMETIMES THEY DO NOT TURN ON AT ALL. THIS RESULTS IN ME DRIVING FOR ANYWHERE BETWEEN 1 SECOND AND 15 SECONDS AT NIGHT WITHOUT LIGHTING. THE LIGHTS ARE DISTURBED WHEN I TRY TO USE MY BRIGHTS OR TURN SIGNAL. THE DOCUMENTATION IS TAKEN WHILE PARKED IN MY DRIVEWAY BECAUSE I FEEL UNSAFE DRIVING AT NIGHT NOW WITH UNRELIABLE HEADLIGHTS. FROM AN INTERNET SEARCH I CAN SEE THAT MANY OTHER KIA OWNERS ARE HAVING THE SAME ISSUE.
Source: NHTSA WEB SITE -
2015 KIA SOUL- KILLEEN, TX
WHILE DRIVING ENGINE LOCKED UP SHORTLY AFTER AN OIL CHANGE. PREVIOUS TO OIL CHANGE, IT WAS GOING THROUGH OIL QUICKLY, APPROXIMATELY 1QT EVERY TWO WEEKS. WHEN ENGINE LOCKED UP, TOWED TO CERTIFIED KIA DEALERSHIP & MECHANIC SAID THE ENGINE WAS LOCKED UP AND THERE WAS NOTHING THEY COULD DO, AN ENGINE REPLACEMENT IS REQUIRED. MOTOR ONLY HAS 80,000 MILES AND STILL 2 YEARS LEFT ON THE LOAN. AFTER REVIEW THERE HAVE BEEN A GREAT NUMBER OF COMPLAINTS ABOUT THIS. KIA NEEDS TO BE HELD ACCOUNTABLE! SAME VEHICLE WITH ALTERNATE MOTORS HAVE HAD THE RECALL FOR THE SAME ISSUES, THIS SPECIFIC MOTOR NEEDS THE RECALL TOO! CAR HAS BEEN SITTING SINCE FAILURE DUE TO REPLACEMENT ENGINE BEING UNAFFORDABLE.
Source: NHTSA WEB SITE -
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2015 KIA SOUL- PHENIX CITY, AL
I WAS GOING 65 MPH, WITH MY CRUISE CONTROL ON, WHILE IT WAS RAINING. I HIT SOME STANDING WATER, WHICH CAUSED ME TO HYDROPLANE. I COULD NOT GAIN CONTROL OF MY VEHICLE, SO I ENDED UP SPINNING AND HITTING A CONCRETE BARRIER. NONE OF MY AIRBAGS DEPLOYED. THANKFULLY I WASN'T SERIOUSLY INJURED, BUT THE AIRBAGS SHOULD HAVE DEPLOYED EITHER WAY.
Source: NHTSA WEB SITE -
2015 KIA SOUL- NORTH RICHLAND HILLS, TX
VEHICLE IS LOSING OIL SO MUCH THAT OIL LIGHT IS FLASHING ON AND KIA SAYS NOTHING IS WRONG WITH THE CAR. IT'S LOSING MORE THAN 3 QTS IN LESS THAN 3K MILES. THERE ARE NO OBVIOUS SIGNS OF A LEAK AND THE CAR IS MAKING AN UNEXPLAINED KNOCKING SOUND WHEN ACCELERATING FROM A STOP AND AROUND 40 MPH.
Source: NHTSA WEB SITE -
2015 KIA SOUL- COOKVILLE, TN
TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AT A SLOW SPEED, THE VEHICLE STARTED MAKING AN ABNORMAL POPPING SOUND WITH THE OIL WARNING LIGHT ILLUMINATED. UPON INSPECTION, HER HUSBAND DISCOVERED THAT THERE WAS NO OIL IN THE ENGINE. THE CONTACT'S HUSBAND HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THERE WAS NO SIGN OF AN OIL LEAK. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE FAILURE WOULD BE HANDLED IN HOUSE AND TO HAVE THE VEHICLE TAKEN TO THE NEAREST DEALER FOR ASSISTANCE. THE VEHICLE WAS TOWED TO CUMBERLAND KIA (1556 INTERSTATE DR, COOKEVILLE, TN 38501) WHERE THE VEHICLE WAS DIAGNOSED WITH ENGINE FAILURE. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). THE CONTACT WAS REFERRED TO NHTSA FOR ASSISTANCE. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER UNREPAIRED. THE FAILURE MILEAGE WAS 56,973.*DT*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 KIA SOUL- MEMPHIS, TN
I PURCHASED THIS CAR IN MARCH NOT KNOWING IT HAD AN RECALL ON IT , MY CAR HAS THIS LOUD NOISE COMING FROM UNDER THE HOOD OF THE CAR , MECHANIC TOLD ME IT WAS THE ENGINE AND CATALYTIC CONVERTER AND IT WAS SMOKING VERY BAD THIS HAPPEN ON THE EWAY LUCKY I GOT IT TO THE HOUSE
Source: NHTSA WEB SITE -
2015 KIA SOUL- JACKSONVILLE, FL
I BOUGHT THIS CAR AT 62,000 MILES AND WAS TOLD BY THE DEALER I STILL HAD A POWERTRAIN WARRANTY UNTIL 100,000 MILES. I HAVE HAD ISSUES WITH OIL DISAPPEARING FROM THE START. I HAVE TO PUT IN OIL BETWEEN CHANGES AND HAVE BEEN GETTING IT CHANGED EVERY 3000 MILES. IT TAKES ABOUT 2 QUARTS IN BETWEEN CHANGES. THERE ARE NO SIGNS OF LEAKS, NOTHING IN MY DRIVEWAY OR ANYWHERE I PARK. I DID READ THAT THEY RECALLED THE 1.6 LTR ENGINE BUT HAVE NOT RECALLED THE 2.0 LTR. I AM HAVING THE SAME PROBLEMS AS THE 1.6. I SEE MANY PEOPLE WITH THE 2.0 HAVE REPORTED THE SAME PROBLEM. PLEASE GET INVOLVED AS I SEE NO RECALL ON MY CAR AND IT IS NOT RIGHT THAT I SHOULD HAVE TO PUT IN SO MUCH OIL BETWEEN CHANGES. THE OIL LIGHT HAS NEVER COME ON AND THE FIRST TIME I NOTICED IT, THE OIL WAS RIGHT AT THE LOW MARK. THE OIL ALWAYS LOOKS FUZZY WHICH IN MY 50 YEARS OF DRIVING OLD CARS AND CHECKING THE OIL CONSTANTLY, I HAVE NEVER SEEN. THIS NEEDS TO BE A RECALL ASAP. I AM AT 87,000 RIGHT NOW. PLEASE HELP US MAKE SURE THAT KIA DOES THE RIGHT THING IN THIS. I HAVE READ THROUGH THIS WEBSITE AND SEEN MANY OTHER KIA OWNER WITH THE SAME PROBLEM.
Source: NHTSA WEB SITE