2015 KIA SOUL Complaints

I BOUGHT A KIA SOUL ABOUT 4 MONTHS AGO FROM PRIVATE DEALER, I SPENT OVER 1200 DOLLARS ON FIXING IT SO FOR. BUT I WENT IN FOR A OIL CHANGE AND TO SEE WHAT THIS LOUD NOISE WAS AND THE MECHANIC STOP WITH THE OIL CHANGE BECAUSE HE SPOTTED METAL IN THE OIL AND TOLD ME TO TAKE IT TO THE KIA DEALER. AS SOON AS I TURN IN THE DEALERSHIP THE CAR STOPS. THEY TELL ME THE MOTORS GONE AND THAT THEY CANT COVER IT.EVEN THOUGH 2015 1.6L ENGINE IS DOING THE SAME THING.

THE CAR HAD AN ISSUES WITH THE ENGINE AND CONVERTER ...THEY FIXED THE CONVERTER AND NEVER FIXED THE ISSUES WITH THE ENGINE THAT CAUSED THE CONVERTER TO BECOME CLOG ....WHEN I TOOK IT INTO THE DEALER SERVICE CENTER I TOLD THEM WHAT THE ISSUES WAS AND THEY NEVER LOOKED INTO THE ENGINE, TWO WEEKS AFTER I GOT MY CAR BACK THE ENGINE NOW HAS A HOLE IN THE BLOCK BECAUSE THE NEVER FIXED THE ISSUES THAT CAUSED THE CONVERTER TO BE BLOCKED ...THIS IS RIDICULOUS, AND I DONT HAVE ALL THIS MONEY THEY WANT TO FIX A CAR THAT WAS BROKEN FROM THE BEGINNING AND THE ISSUES STARTED WAY BEFORE MY WARRANTY ENDED!!

VEHICLE OUT OF NOWHERE WHILE DRIVING ON EXPRESSWAY STARTED TO DECELERATE I IMMEDIATELY PULLED OVER SAFELY AND NOTICED THE LIGHTS ON MY DASHBOARD WERE ILLUMINATED CHECK ENGINE LIGHT AND ENGINE OIL LIGHT. I TOOK VEHICLE TO HAVOLINE OIL EXPRESS AND THEY CHECKED MY CODES CHANGED SPARK PLUGS AND IGNITION COILS BUT CAR STILL SPUTTERS AND POWER IS LOW LIGHTS ARE DIM I HAVE IT NOW AT A KIA DEALERSHIP BECAUSE I BELIEVE IT TO BE THE ENGINE OR SOMETHING IN THE POWERTRAIN. NOTHING LIKE THIS HAS EVER HAPPENED TO THE VEHICLE SINCE I'VE PURCHASED IT.

TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT THE HEADLIGHTS WOULD FLICKER ON AND OFF, WHILE DRIVING OR STOPPED. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED YET. THE VEHICLE WAS OUT OF WARRANTY AND THERE ARE NO RECALLS ON THE VEHICLE AT THE TIME. THE FAILURE MILEAGE WAS 100,500.

HEADLIGHTS STARTED FLASHING ON AND OFF IN A 3 FLASH AMBER LIGHT SEQUENCE. DASH LIGHTS WERE ON. KEYLESS ENTRY WOULD NOT WORK. MANUAL KEY ENTRY REQUIRED. CAR WOULD NOT START AND LIGHT MALFUNCTION CONTINUED UNTIL ALL SYSTEMS ARE DEAD. PLANNING TO TAKE TO MECHANIC TODAY IF JUMPING BATTERY WILL START CAR. CAR WAS IN MY DRIVEWAY WHEN NEIGHBOR BROUGHT MY ATTENTION TO THE LIGHTS.

IN 2017 WHILE GOING STRAIGHT ON HIGHWAY UPHILL, MY VEHICLE SUDDENLY STARTED LOUD PINGING AND LOST POWER WHILE DRIVING, NO WARNING LIGHTS. I PULLED OVER AND STOPPED, KIA TOWED TO DEALERSHIP. SAID NO OIL IN ENGINE AND ENGINE FAILED. THIS WAS SERVICED BY SAME DEALERSHIP 2 WEEKS PRIOR. KIA REPLACED THAT ENGINE. 2019 CAR IN BEING SERVICED AND AFTER I WAS TOLD SAME SEAL IS BAD AGAIN AND WAS REPLACED. 2020 CAR IN BEING SERVICED AND WAS TOLD SAME SEAL WAS BAD A THIRD TIME. AFRAID TO DRIVE CAR WHEN NOT LUBRICATED DUE TO FIRE ISSUE WITH SOULS.

PASSENGER SIDE HEADLIGHT WORKS INTERMITTENTLY, IF YOU TWIST WIRES A CERTAIN WAY, THE HEADLIGHT TURNS ON. SUSPECT THE CONNECTOR OVERHEATED AND MELTED PREVENTING IT FROM MAKING A SOLID CONNECTION TO BULB.

IN OCTOBER OF 2019,I STARTED HAVING TROUBLE WITH MY 2015 KIA SOUL ACCELERATING. IT WOULD BOG DOWN AND I HAD TROUBLE GETTING IT TO SHIFT INTO OVERDRIVE. I TOOK IT INTO THE KIA DEALERSHIP IN IDAHO FALLS` AND THEY SAID THE CATALYTIC CONVERTER WAS PLUGGED, WARPED AND VERY HOT. THEY TOLD ME I HAD TO REPLACE THE PART BUT THERE WERE NO CATALYTIC CONVERTERS TO BE FOUND IN THE UNITED STATES. APPARENTLY, DUE TO A RECALL EVERYONE WAS HAVING THEIR CARS FIXED. THE DEALER FOUND ONE IN SEATTLE THAT I HAD TO PAY TO HAVE SHIPPED. THE TOTAL REPAIR, INCLUDING SHIPPING, WAS CLOSE TO $2000.00. THE REPAIR WAS PERFORMED IN DECEMBER 2019. THEN IN JUNE 2020, ON A TRIP TO SALT LAKE, MY CAR STARTED BLOGGING DOWN AGAIN. MY CHECK ENGINE LIGHT CAME ON. I HAD SOMEONE LOOK AT THE CODE AND THEY SAID THE ENGINE WAS 'MISFIRING'. A SHORT TIME LATER, MY CAR BOGGED DOWN ON THE WAY HOME AND I COULD NOT GO MORE THAN 40 MPH ON THE FREEWAY. I HAD TO DRIVE 35 MILES WITH MY HAZARDS ON. I TOOK IT TO A LOCAL DEALER AND HE DIAGNOSED IT AS A BAD CATALYTIC CONVERTER. I DECIDED TO TAKE IT BACK TO THE DEALERSHIP THAT REPLACED THE CATALYTIC CONVERTER JUST SIX MONTHS AGO. NOW THEY SAY MY ENGINE IS DAMAGED AND I HAVE TO REBUILD THE ENGINE OR GET A NEW CAR. IT SEEMS SUSPICIOUS THAT I AM EXPERIENCING THE EXACT SAME ISSUES COVERED BY THE RECALL ON ALL 2015 KIA SOUL BASE MODELS BUT MY PLUS MODEL IS NOT COVERED. 'NHTSA CAMPAIGN ID: 19V120000 REPORT DATE: FEB 21, 2019 CONSEQUENCE: PISTON DAMAGE MAY RESULT IN AN ENGINE STALL, INCREASING THE RISK OF A CRASH. A BROKEN CONNECTING ROD MAY PUNCTURE THE ENGINE BLOCK ALLOWING ENGINE OIL TO ESCAPE. THE LEAKING OIL MAY CONTACT THE EXHAUST, INCREASING THE RISK OF A FIRE.' I BELIEVE MY CAR HAS THE SAME CATALYTIC OVERHEATING PROTECTION ENGINE CONTROL UNIT LOGIC IS ALSO FAULTY AND NEEDS TO BE INCLUDED IN THE RECALL WHICH INCLUDES GETTING A NEW ENGINE.

THE HEADLIGHTS FLICKER OFF OR TURN OFF WHILE STOPPED OR DRIVING. WIGGLING THE MULTIFUNCTION SWITCH WILL USUALLY BRING THE LIGHTS BACK ON TEMPORARILY. THIS IS A KNOWN ISSUE WITH THE CONTACTS IN THE MULTIFUNCTION SWITCH. KIA HAS ISSUED A WARRANTY EXTENSION FOR THIS ISSUE FOR MY2014 AND PRIOR, BUT HAS NOT ISSUED A WARRANTY EXTENSION FOR MY2015 EVEN THOUGH THIS IS THE SAME ISSUE.

CAR MAKE AND MODEL- KIA SOUL 1.6 2015 ON OR AROUND 07/05/2019, A CHECK ENGINE LIGHT CAME ON THE CAR DASHBOARD, I CALLED CHERRY HILL KIA IN NEW JERSEY AND WAS ASKED TO BRING THE CAR IN FOR AN SC176 ECU UPGRADE. IN LESS THAN A YEAR AFTER THE UPGRADE THE SAME CHECK ENGINE LIGHT CAME ON AGAIN AND CHERRY HILL KIA DIAGNOSED P0420 CODE WHICH IS RELATED TO THE SAME ISSUE FROM LAST YEAR'S RECALL WITH NHTSA RECALL BULLETIN REFERENCE NUMBER-19V120000.