2015 KIA SOUL Complaints

View complaints related to 2015 KIA SOUL. The complaints found here are submitted by actual consumers with first hand experience. There are more than 870 complaints submitted for the 2015 KIA SOUL. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 KIA SOUL
    - MAHWAH, NJ

    TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS WERE ILLUMINATED INDICATING A MISFIRE ON SEVERAL ENGINE CYLINDERS. THE VEHICLE WAS TAKEN TO HEALEY KIA (114 NY-17K, NEWBURGH, NY 12550, (845) 565-7033) WHERE THREE OUT OF FOUR COIL PACKS WERE REPLACED. THE CONTACT WAS INFORMED THAT CYLINDER #4 SHOWED LOW COMPRESSION. THE CONTACT WAS ALSO INFORMED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO THE RESULT FROM THE COMPRESSION TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 KIA SOUL
    - HARVEST, AL

    CAR BURNS OIL EXCESSIVELY. HAS STARTED MAKING BAD ENGINE NOISES. VISITED A KIA DEALERSHIP MECHANIC. WAS ADVISED THAT THE ENGINE REQUIRES REPLACEMENT DUE TO DAMAGE. NOISE IS WHEN IN MOTION. STANDARD DRIVING. *TR

    Source: NHTSA WEB SITE
  • 2015 KIA SOUL
    - BRAINTREE, MA

    TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED WHILE DRIVING AT A SLOW SPEED, THE VEHICLE HAD CEASED WITHOUT WARNING. THE CONTACT DEPRESSED THE ACCELERATOR HOWEVER THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER HOWEVER A DIAGNOSIS WAS NOT PERFORMED. AN INDEPENDENT MECHANIC DIAGNOSED THE FAILURE TO REPLACE THE CATALYTIC CONVERTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 145,000. THE CONTACT REFERRED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V120000 (ENGINE, ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. INVALID VIN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 KIA SOUL
    - KENT, WA

    HAD BEEN DRIVING ON THE HIGHWAY FOR ABOUT 90 MINUTES/90 MILES WHEN WE WERE COMING TO THE SUMMIT OF STEVENS PASS ON HWY 20 EAST-BOUND. THE CAR SUDDENLY STARTED RUNNING ROUGH SO WE PULLED TO THE SHOULDER JUST IN TIME FOR THE ENGINE TO STALL AND ALL DASH LIGHTS TO COME ON. TRIED TO RESTART THE ENGINE WHEN A PUFF OF SMOKE ERUPTED FROM THE ENGINE COMPARTMENT AND A BYSTANDER ALERTED US TO VISIBLE FLAMES. THANKFULLY, A PASSER BY HAD AN EXTINGUISHER AND WAS ABLE TO PUT OUT THE FIRE ALMOST IMMEDIATELY. *TR

    Source: NHTSA WEB SITE
  • 2015 KIA SOUL
    - STOCKTON, CA

    TL* THE CONTACT OWNS A 2015 KIA SOUL. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND PULLED OFF THE ROADWAY. THE CONTACT STATED THAT THE VEHICLE CONSUMED AND EXCESSIVE AMOUNT OF ENGINE OIL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS NOTIFIED OF A FAILURE ON CYLINDER NUMBER 3. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 125,600.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 KIA SOUL
    - SEYMOUR, TN

    ENGINE IS USING EXCESSIVE AMOUNTS OF OIL AND THERE ARE NO APPARENT LEAKS. A SEIZED ENGINE ON THE INTERSTATE CAN LEAD TO AN ACCIDENT. I SEE MULTIPLE REPORTS OF THIS PROBLEM WITH THIS ENGINE AND NOTHING IS BEING DONE TO CORRECT THIS SAFETY ISSUE. *TR

    Source: NHTSA WEB SITE
  • 2015 KIA SOUL
    - STOCKTON, CA

    I HAD AN OIL CHANGE DONE MARCH 8,2020. MAY 9TH,2020 I HEAR A TICKING. I CHECKED MY OIL,THERE WAS NONE. I HAVE NO OIL LEAKS., I ADDED OIL,DROVE ABOUT A MILE,THE TICKING GOT LOUDER AND THEN MY ENGINE SHUT OFF. I HAD IT TOWED HOME. I HAVE NO IDEA WHY THERE'S NO OIL AND NO LEAKS. I WAS DRIVING ABOUT 30 MPH WHEN IT STALLED. NO SMOKE,NOTHING. MY INDICATORS FOR LOW OIL OR CHECK ENGINE NEVER CAME ON. THEY STILL AREN'T ON. *TR

    Source: NHTSA WEB SITE
  • 2015 KIA SOUL
    - FREDERICKSBURG, VA

    I WAS DRIVING HOME ON THE HIGHWAY AT FULL SPEED (65 MPH) WHEN ALL OF A SUDDEN MY 2015 KIA SOUL + STALLED AND THE CHECK ENGINE LIGHT STARTED TO FLASH AND THEN SMOKE STARTED POURING OUT.... I LOST ALL POWER BUT MADE IT TO THE BREAK DOWN LANE AND TURNED THE CAR OFF. THE CAR STARTED TO FILL UP WITH SMOKE AND I SAW FLAMES COMING OUT FROM UNDER THE HOOD SO I TRIED TO GET AS MUCH STUFF OUT OF MY CAR AS I COULD BEFORE THE FLAMES GOT TOO BIG AND BEFORE I KNEW IT THE WHOLE CAR WAS FULLY ENGULFED BY FIRE. *TR

    Source: NHTSA WEB SITE
  • 2015 KIA SOUL
    - CONOWINGO, MD

    VEHICLE JUST HIT 80K. LOW OIL LIGHT CAME ON @ 2500 MILES. CHECKED AND 2 QTS DISAPPEARED. FILLED BACK UP WITH 2 QTS AND A MONTH LATER, CHECK OIL LIGHT CAME BACK ON AND WAS AGAIN, 2 QTS LOW. FILLED BACK UP AND IMMEDIATELY THE LOW OIL LIGHT STARTED FLICKERING AGAIN. REPLACED THE OIL PRESSURE SENSOR AND THAT FIXED THE FLICKERING LIGHT BUT AM STILL LOSING OIL. NO LEAKS OR SMOKING. THIS IS RIDICULOUS. *TR

    Source: NHTSA WEB SITE
  • 2015 KIA SOUL
    - CANTON, GA

    CAR LOST POWER AND WOULDN'T START. I HAD IT TOWED TO THE DEALER TO FIND OUT IT HAD PISTON FAILURE. UPON DOING MORE RESEARCH I FOUND OUT THIS IS A COMMON PROBLEM FOR THE KIA SOUL. I GOT MY CAR THOUGH CAR MAX AND THE WARRANTY COMPANY REFUSED TO FIX IT AS I COULD ONLY PROVIDE ONE YEARS WORTH OF OIL CHANGE RECEIPTS. I AM SUCK PAYING FOR A CAR THAT WONT RUN KIA IS AWARE OF THE ISSUE AND WILL DO NOTHING TO HELP. *TR

    Source: NHTSA WEB SITE