2015 KIA SOUL Complaints

The component that malfunctioned is the catalytic converter, which became clogged due to excessive oil consumption from the engine. The oil consumption likely resulted in oil entering the exhaust system and contaminating the catalyst, causing it to lose its efficiency. The dealer replaced the engine but failed to inspect and replace the catalytic converter, which was clogged due to oil consumption from the engine. Yes, the catalytic converter is available for inspection and can be physically examined by a mechanic or technician to confirm the issue. The clogging of the catalytic converter resulted in poor engine performance, to include reduced acceleration, high rough idling and risk of fire. This lead to dangerous driving conditions, the vehicle stalled and had trouble accelerating. The issue of a clogged catalytic converter due to oil consumption has been confirmed by dealer. They performed diagnostic tests and read the vehicle's diagnostic trouble codes (DTCs) that indicated problems with the catalytic converter. No, the dealer relayed that they did not inspect the catalytic converter. Yes, I noticed symptoms prior to the catalytic converter clogging. Check engine light coming on. Reduced engine performance, sluggish acceleration. These symptoms occurred the day the vehicle became incapacitated. Rough idling was happening over time, during winter months.

car keeps dying as going down the road.almost completely dies then kicks back in.have had it in several times always says something differant.has around 78000 miles.bought it new in 2015 have had it several times for same issue.have almost gotten in wrecks due to it dying out of the blue!!!

The contact owns a 2015 Kia Soul. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated the vehicle failed to accelerate above 20 MPH. The vehicle lost motive power and stalled. In addition, the contact stated that the vehicle was shaking abnormally. The vehicle was towed to the dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.

I was making a left turn onto a street and the check engine light started flashing and the car immediately went into limp mode. Code is showing p1326

The contact owns a 2015 Kia Soul. The contact stated that the check engine warning light was illuminated intermittently. The contact received notification of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling); and the Catalytic Overheating Protection Engine Control Unit logic was updated to prevent overheating of the catalytic converter. After the recall repair was completed, the failure persisted. The contact took the vehicle to a certified mechanic, who diagnosed that the catalytic converter needed to be cleaned. The vehicle was not repaired. The check engine warning light remained constantly illuminated. The manufacturer was not informed of the failure. The failure mileage was 115,000.

My daughter was driving my car on [XXX] when suddenly there was a pop and the car stopped working. Honestly she could have been killed but by the grace of God nobody was behind or aside her and she was able to coast over to the breakdown lane. This could have been a very different story. An independent mechanic notated engine failure codes, a worn crank shaft which triggered a sensor to seize the engine or go into “limp mode” then heavy metal in the engine oil. Maintenance was performed and AAA unaccompanied towed the vehicle to Wagner Kia in Shrewsbury MA the next day after a storm passed. Wagner Kia then refused to service the vehicle or acknowledge any responsibility. I contacted Kia America and opened a claim and again they denied any responsibility closing out the claim within 48 hours although the company has had class action lawsuits against this make/model and year of car. This is truly a nightmare where the little man wallet takes a hit while being bullied by a large corrupt corporation. I then accepted an offer on the car for what it is worth in its current condition and took a loss of over $4,000.00 on an auto loan that I had to pay off the balance of and hundreds of dollars of repairs over the past few months. This vehicle also suddenly had an evaporation leak prior to the event which cost myself even more money. I do believe when you engine suddenly shuts off with no warning on a highway and could have killed everyone in the car that it should be reported and taken seriously by the manufacturer and dealership. Thank you for hearing our family’s story- INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2015 Kia Soul. The contact stated while driving approximately 45 MPH, the vehicle was bucking and lurching forward. The contact stated that the check engine warning light was illuminated. The contact stated that the failure recently occurred while driving and the vehicle was lurching while depressing the accelerator pedal. The contact had taken the vehicle to an independent mechanic where it was diagnosed and determined that the catalytic converter needed to be replaced. The mechanic referred the contact to a dealer after relating the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The contact searched the VIN online and found that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 92,881.

I was driving my 2015 Kia Soul along a 4 lane highway when the Check Engine light came on and begun to flash. The Kia began to lose about 5 mph off and then return to the previous rate of speed a few minutes later. Then it would repeat the cycle. As the vehicle lost the engine power, the steering also became very tight as if the power steering was also malfunctioning. I could also hear a slight tapping sound, as the driver side window was open just a few inches. Since I had my mother whom is ailing with dementia and heart problems, I tried to remain calm and undisturbed by these issues. As soon as I arrived at the closest auto parts store that offered diagnostic readings (O'Reilys), I asked them to see what codes the vehicle was throwing. The codes were P0420 Catalyst System Efficiency Below Threshold (Bank 1) and P1326 Knock Signal Range/Performance. I have seen these codes listed as recalls for other 2015 Kia Souls, but for some reason my VIN is not listed amongst those. So how do I get this repaired?? This car is extremely important and sentimental to me, as it was the vehicle my son drove before he passed away at [XXX]. Please, please help me keep this Kia running. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I believe that I am needing the Knock Sensor Detection System updated. I have called the dealer and they have stated that my VIN # does not have any recalls. I do have the MIL Malfunction Indicator Lamp currently on.

Description of Incident: The engine has experienced a failure that causes oil to blow back from the engine, covering components both under and outside of the engine cover. This has resulted in oil accumulating on the exhaust and other hot components, creating a significant fire hazard. Safety Risks: This malfunction poses a serious risk to my safety and the safety of others, as the oil leakage could lead to a fire while driving. Additionally, the vehicle stalls at various speeds, which increases the risk of accidents or harm to other drivers and pedestrians. There is also a strong smell of oil inside the car, potentially indicating harmful fumes entering the cabin. Inspection Availability: The component/system causing the issue is available for inspection upon request. Reproduction and Confirmation of the Problem: The issue has been reproduced and confirmed by two SAE-certified mechanics. Inspection by Others: The vehicle has been inspected by two SAE-certified mechanics but not yet by the manufacturer, police, or insurance representatives. Warning Signs Prior to Failure: Warning signs included consistently losing oil even after a fresh oil change, smoke from under the hood, a strong oil smell inside the cabin, and the car stalling during operation. These symptoms have been ongoing and progressively worsening, with the vehicle now stalling more frequently.