2019 KIA SOUL EV Complaints

The contact owns a 2019 Kia Soul EV. The contact stated that while driving at an undisclosed speed, the vehicle started shaking abnormally. The contact drove the vehicle out of the street and into a parking space. Additionally, the contact stated that on two occasions the cellphone charger cord melted in the charger port while the cellphone was charging. The vehicle was towed to the dealer. The contact was informed that the transmission failed, and the transmission needed to be replaced; however, a diagnostic test had not been completed. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 73,000.

Please note this was in our driveway and we have a video of the incident. Driver parked the car on slight hill and engaged the parking break and exited the vehicle. The car was still "On". Driver opened the door and reached in and pushed the ON button to shut down power. The brake disengaged by itself, car rolled, knocked down and almost rolled over driver. Rolled into street in oncoming traffic. Damage to door, slight injury to driver who was nearly run over.

BRAKE FAILURE CAUSING WRECK, COMING ON TO A RED LIGHT, HIT BRAKES AND CAR DID NOT SLOW DOWN. I SWERVED TO MISS HITTING THE CARS IN FRONT OF ME, THINKING HITTING SOMEONE FROM BEHIND WOULD CAUSE A NUMBER OF INJURIES. I MISSED BOTH OF THESE CARS, BUT HAD TO RU N A RED LIGHT. THERE WAS ONE CAR IN LEFT HAND TURN LANE ON THE RIGHT. I THOUGHT IF I COULD GET THROUGH THE INTERSECTION I MIGHT COULD LET THE CAR SLOW DOWN ON ITS OWN IN A FIELD ACROSS THE STREET. THE CAR IN THE TURN LANE BLOCKED MY VIEW ON ONCOMING TRAFIC. A TRUCK GOING 45 OR 50 MILES PER HOUR HIT ME IN RIGHT FRONT TOTALING MY CAR AND CAUSING ME SOME BACK AND NECK INJURIES. I HAD MY SEAT BELT ON AND MY FOOT WAS STILL ON THE BRAKE. THE AIR BAGS WORKED PERFECTLY, BUT MY CAR WAS DESTROYED. BOTH VEHICLES HAD TO BE TOWED OFF NON DRIVABLE . I WILL GET PHOTOS LATER. I HAD A PROBLEM EARLIER IN THE WEEK, WITH THE BRAKE PEDAL ALMOST GOING TO THE FLOOR BEFORE THE CAR WOULD STOP.