KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 KIA SOUL
    - Louisville , KY

    Oil warning dash light illuminated red. Engine oil dipstick showed empty. Oil had been changed within 4 months. Added approximately 3.5 quarts of oil.

    Source: NHTSA WEB SITE
  • 2022 KIA SOUL
    - Natchez, LA

    • a theft attempt caused by the widely reported Kia software vulnerability (documented in my police report) • a display failure that Kia refused to repair • a recall that Kia refused to perform because the display was broken • repeated defects lighting, battery warning indicators never come on when the oil is beinf consumed • and now a complete engine failure on a 2022 vehicle

    Source: NHTSA WEB SITE
  • 2020 KIA OPTIMA
    - Sacramento, CA

    Engine replacement needed at 99,782 miles. P1326 code continuously popping up. Also has excessive oil consumption and electrical problems concerning the forward collision system. Kia refuses to replace engine although the P1326 code is covered by lifetime warranty. The cause of the incident was defect in engine resulting in a recall of all 2011-2019 models. The 2020 Kia optima LX contains a 2.4L GDI engine which has identical problems relating to previous lawsuits.

    Source: NHTSA WEB SITE
  • 2015 KIA SEDONA
    - Daphne, AL

    Right side sliding became stuck in closed position. Door was not openable by inside nor outside door handles. Not openable by automatic means such as push button. This situation slowed egress and could be a safety issue during emergency evacuation. During repair, KIA mechanics informed me that the forward latch (not the rear latch) of the sliding door was mechanically locked in closed position. The latch had to be destroyed from inside of vehicle to release latch to open door to be able to repair.

    Source: NHTSA WEB SITE
  • 2020 KIA TELLURIDE
    - Quincy, MA

    Rattling noise experienced going over small bumps. Dealer confirmed rear shocks were leaking/rusted and needed replacement. Was charged almost an additional $1450 since I am out of warranty period. Car only has 44,275 miles after 6.5 years of owning.

    Source: NHTSA WEB SITE
  • 2016 KIA SOUL
    - Sanford, FL

    UNKNOWN. See my statement below. I also have pictures I will upload. My vehicle is suffering from Severe factory paint and clear coat delamination on the vehicle's flat surfaces (hood and roof and now starting on the door handles and mirrors), resulting in total material deterioration down to the bare primer and exposed underlying metal sheet. This vehicle has been driven only 63,000 miles, has been impeccably serviced entirely at authorized Kia dealerships on schedule, and has suffered no accidents or body modifications. The factory finish has completely dissolved, exposing the bare structural metal of the roof and hood to rain and heavy humidity. This structural exposure presents an imminent safety risk of premature body panel corrosion, structural rust degradation, and potential panel perforation, which will compromise the structural integrity of the cabin and roof in a collision. Furthermore, this clear coat failure has been visually documented on multiple identical 2016 Caribbean Blue models in my immediate geographic area, confirming a widespread chemical bonding defect at the manufacturing plant. I have color photos I will uplaod of my vehicle sitting next to an identical 2016 Kia Soul, the same paint color, that has the same paint issues. That's when I first realized this must be a factory issue when the vehicle was manufactured. I have since discoverd many customers complaining on the Internet about the same issues with their 2016 Kias, proving once again this was an issue that happened at the factory but was never recalled by Kia North Amercia. I am in the process of writing Kia North America requesting a Goodwill paint job for my vehicle. I will be including all service records, vehicle registation, numerous color photos of the vehicle as well as a copy of the original sticker on the vehicle when I purchased it new. I am requesting that the NHTSA you open a case concerting my issue.

    Source: NHTSA WEB SITE
  • 2015 KIA SORENTO
    - washington, DC

    I am filing a safety complaint regarding a Kia vehicle I purchased from CarMax Waldorf approximately 3 months ago. The vehicle has developed a strong gasoline/fuel odor that is consistent with a possible fuel leak. This creates a serious safety concern, including the risk of fire or explosion while driving or operating the vehicle. The issue began shortly after purchase and has continued. The vehicle is now unsafe to drive due to the strong fuel smell. When I contacted CarMax about the issue, I was instructed to take the vehicle to a Kia dealership instead of CarMax inspecting or addressing the safety concern themselves. I believe this is improper handling of a potentially dangerous defect in a recently sold vehicle. At this time: * Vehicle emits strong fuel/gas smell * Safety risk increases while driving * Vehicle has been in my possession for only 3 months * Issue appears to be early or pre-existing defect * I was redirected away from CarMax responsibility I am requesting that this safety issue be investigated as a potential fuel system defect and documented appropriately.

    Source: NHTSA WEB SITE
  • 2019 KIA SOUL
    - Muskegon, MI

    Engine and engine components caught fire while driving. This put my husbands life at risk and could have caused harm to other drivers if he was driving on a busier road. Car fire could have completely engulfed the car and caused harm or even death. Fire department was called to assist with extinguishing the fire and to ensure that further danger did not persist.

    Source: NHTSA WEB SITE
  • 2025 KIA TELLURIDE
    - Brooklyn, NY

    While braking in slow traffic at about 11-15 mph, the vehicle hit a pothole/road irregularity and the ABS appeared to activate. The brake pedal vibrated, but the steering wheel also began shaking rapidly left and right. Braking effectiveness was greatly reduced. Even with firm brake pressure, the vehicle did not slow as expected and continued toward stopped traffic ahead. The brake pedal pushed back against my foot. I tried to steer around the vehicle in front of me, but the steering wheel vibration interfered with my steering input and made the vehicle difficult to control. A rear-end collision was avoided only after I shifted the transmission into Park, which brought the vehicle to a stop. All driver assistance systems were off, including adaptive cruise, lane keeping, highway driving assist, and steering assist. This occurred during normal low-speed braking, not aggressive or high-speed driving. I have had similar but less severe ABS behavior before when braking over potholes, bridge joints, or rough pavement, with excessive ABS activation and reduced braking performance. Dashcam footage is available showing the pothole/road irregularity, vehicle speed, steering/hand vibration, my avoidance attempt, and the near-collision. This appears to involve unexpected ABS activation, reduced braking effectiveness, and steering interference during routine low-speed braking, creating a serious safety hazard.

    Source: NHTSA WEB SITE
  • 2020 KIA TELLURIDE
    - Glendora, CA

    A continuation from my last post. I brought my car back to the dealer.The worker came out to inspect my car and he lifted the hood and he said I had a loose negative battery cable and that I had the wrong battery in my car. He said that might be the cause of the flickering lights.My car was at the dealership for three days before I was called to come pickup my car.He stated they found another service update that my car needed P0471 and that cleared my check engine light and the battery he said once again I have the wrong battery in my car and they were only able to tighten the negative cable so much.I explained to him that it was the correct battery because I went to Walmart where the battery was purchased and they auto manger printed out that paperwork that shows it is the correct battery for that car.Then he had me sign for my car and I left.While driving home my battery light stared flickering again.So I called him and said I thought you were able to tighten the negative cable to the battery. He then said they did the best they can do because it is the wrong battery.After he got off the phone all my lights on my dashboard lit up.My car seemed possessed.My steering locked up and brakes were not working.Scared and crying i called him back and was telling him what was happening to my car.He said once again it was due to battery. Crying I said I'm scared what do I do?He advised me to put my car in netural and try to pull off to the side.I explained to him that I was on the freeway in 5pm traffic my hazards, signals and brakes aren't working.I then asked him what do I do once I can stop the car.Do I bring it back to the dealership? He said the only thing they can do if i bring it back is to have me buy a new battery.At this point the car completely turned off.I was able to roll off the freeway then my car stopped completely violently as if someone slammed the the brakes.Now they want me to buy a new alternator and transmission.Car had no issue before taking it in.

    Source: NHTSA WEB SITE