2014 KIA SOUL Complaints

View complaints related to 2014 KIA SOUL. The complaints found here are submitted by actual consumers with first hand experience. There are more than 880 complaints submitted for the 2014 KIA SOUL. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2014 KIA SOUL
    - Greenville, SC

    The contact owns a 2014 Kia Soul. The contact stated that while driving at an undisclosed speed, the air bag warning light unexpectedly illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 175,000

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 KIA SOUL
    - Fort Worth, TX

    l have a 2014 grey Kia soul with engine problems engine recall. The car has stopped multiple times. The KSDS is already installed since my Kia in limp mode can’t got past 40mph. Its engine recall P1326 knock sensor rod bearing engine recall. Everything on car is up to date oil change last month and all other car parts. Smoke come inside car and outside my 2014 Kia soul making very very dangerous to drive. Its safety issue because of my Kia engine recall. Please please need Kia to give me a free new engine cause of these factors for safety please. Need free engine recall.

    Source: NHTSA WEB SITE
  • 2014 KIA SOUL
    - Baraboo, WI

    Writing to get some relief and a recall for my expenses due to a failed catalytic converter. The same issue was reported and recalled on the 1.6l engine in 2019. 19V120.Mine is 2014 kia soul 2.0l engine. I am showing multiple other reports on this site which had the same issues as well. 11736089 and 1700997. Catalytic converter failure. No codes. Sluggish acceleration, rotten egg smell, high fuel consumption and oil consumption. When merging onto highway, engine redesign to between 3-4000 reps before it goes into overdrive have to jam the accelerator to go. Took to mechanic and while they were doing a test drive, could not get the car to go. Narrowly not getting into an accident with the approaching truck behind them. Vehicle has regular maintenance and is well taken care of. Good thing i got it taken care of before engine failure. All of the combustion gases from the failed catalytic converter could have cost me a new engine, or worse my life. Reached out to kia corporate customer service with no help offered. They tout extended warranties on their cars. But will not honor them. Have the converter and it is clear as day , that it was reaching high temperatures and malfunctioning. What help can you offer?

    Source: NHTSA WEB SITE
  • 2014 KIA SOUL
    - Corpus Christi, TX

    Multiple times with 6 months my check engine light comes on but no code is detected. However, when tested it tells me to look out for code P0420. The issues I have encountered: - High RPM of 2,000 when vehicle is started - Check engine light with no code. Light comes and goes on it own - Car jolts and vibrates high while idling - Car eats oil like no tomorrow. Having to do an oil change every 3,000 miles

    Source: NHTSA WEB SITE
  • 2014 KIA SOUL
    - Las Vegas, NV

    I own a 2014 Kia Soul 2.0L GDI that consumes approximately one quart of engine oil every 1,500 miles. The engine oil became dangerously low between oil changes without any warning indicator. The vehicle has also experienced reduced engine performance, declining fuel economy, and previously displayed a P0420 catalytic converter efficiency fault code. Replacing the PCV valve did not improve the condition. An overnight piston soak temporarily reduced the oil consumption, but the problem returned, suggesting carbon-related engine deposits. Kia has acknowledged that catalytic converter damage can create a safety hazard in certain 2012–2016 Kia Soul models equipped with the 1.6L GDI engine, and the NHTSA has issued a recall thereof (see "SC176 – 2012-2016 MY KIA SOUL ENGINE CONTROL UNIT (ECU) LOGIC UPGRADE SAFETY RECALL CAMPAIGN"). My vehicle is equipped with the 2.0L GDI engine and exhibits similar catalyst- and oil-consumption-related symptoms, but Kia declined assistance because my VIN is not included in the campaign. I am submitting this complaint because excessive oil consumption can allow engine oil to become dangerously low without warning, increasing the risk of engine damage or loss of power while driving. I request that NHTSA evaluate whether similar conditions are occurring in 2014 Kia Soul 2.0L vehicles.

    Source: NHTSA WEB SITE
  • 2014 KIA SOUL
    - king of prussia, PA

    On Saturday June 18th, I was in a 4 car pile up accident. My kia soul was totaled, and the airbag did not deploy. Following the event, I am seeking medical attention for follow up. Research on the cause for failure to deploy has shown me there was a recall on these car for air bag issues. Please advise if there is a claim to file regarding this recall and accident.

    Source: NHTSA WEB SITE
  • 2014 KIA SOUL
    - Sebastian, FL

    I am filing an official safety complaint regarding an ongoing failure by Kia America and its dealership network to safely execute six simultaneous safety recalls and service campaigns on my 2014 Kia Soul (VIN: [XXX]).My vehicle was driven to the dealership in fully functional, running condition. The dealership performed consecutive software flashes (SC229 and PI2002A) alongside major physical dismantling of the steering rack and drivetrain assemblies (SC155, SC155A, and SC144), and engine management modifications (SC176). Upon pickup on XXX, my car began stalling directly on the lot. The dealership verbally dismissed this severe mechanical issue as a bad set of spark plugs.I personally purchased and installed brand-new spark plugs to isolate the issue. On XXX, within 10 miles of driving with the new plugs, the vehicle suffered a catastrophic power loss while driving on a public road, creating an immediate highway hazard. The vehicle will now start but stalls instantly when put into Drive, indicating a massive system conflict or physical grounding/wiring damage caused during the execution of these simultaneous recalls. Brand-new spark plugs did not resolve the issue, proving the dealer's verbal diagnosis was an attempt to dodge accountability. Kia Corporate has explicitly refused to authorize or fund a tow for an inoperable vehicle ruined directly by their own recall remedies. I request an immediate federal investigation into the execution and failure of these combined campaigns on my vehicle. As of XXX, the vehicle remains entirely disabled at my residence. Kia Corporate was contacted and explicitly refused to provide or cover a flatbed tow back to an authorized repair facility, stating only that they would 'see what they could do' if the consumer absorbs the transport costs for their defective recall execution. Thank you- [XXX] & [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2014 KIA SOUL
    - Trumansburg, NY

    The contact owned a 2014 Kia Soul. The contact stated that while stopped at a traffic light, the contact became aware of a burning rubber odor and observed grey and brown smoke coming from underneath the front end of the vehicle. The contact stated that a fire had started underneath the front of the vehicle. The local Fire Department arrived on scene and extinguished the fire. A fire report was not filed. A Police report was filed. The vehicle was deemed a total loss. While exiting the vehicle, the vehicle continued rolling and the rear driver’s side tire ran over both feet. The contact had two severely bruised feet; however, medical assistance was not sought. The vehicle was not towed or taken to a dealer or an independent mechanic to be inspected. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 107,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 KIA SOUL
    - Oak creek , WI

    Driving and sudden brake to avoid someone coming out of there drive way to come on the road we were driving on. The rake pedal went down. We carefully Drove home and when got home my husband saw a long leak on our drive way. . Brake line gave out . . Leaking brake fluid. We have many vehicles and we never experienced this .was scary at the time.

    Source: NHTSA WEB SITE
  • 2014 KIA SOUL
    - Louisville , KY

    Oil warning dash light illuminated red. Engine oil dipstick showed empty. Oil had been changed within 4 months. Added approximately 3.5 quarts of oil.

    Source: NHTSA WEB SITE