KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 KIA SPORTAGE- Fort worth, TX
The contact owns a 2018 Kia Sportage. The contact stated that while driving at an undisclosed speed, the Check Engine warning light illuminated. Additionally, the contact stated that the vehicle was experiencing excessive oil consumption, which resulted in spark plug fouling, and the vehicle exhibited an audible engine noise consistent with a potential engine failure. The vehicle was taken to an independent mechanic, where the spark plugs were serviced. The contact also reported multiple visits to the mechanic for oil additions. No further information was available. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2019 KIA CADENZA- Shreveport, LA
The contact owns a 2019 Kia Cadenza. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. Additionally, upon starting the vehicle later, the contact noticed that there was an abnormal ticking sound coming from under the hood. The vehicle was taken to AutoZone, where the contact was informed that the diagnostic trouble code was associated with a tire sensor failure. The vehicle was not repaired. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 KIA OPTIMA- Phoenix , AZ
P1326 code flashing engine light knock sensor went out 3 times in 6 months and just replaced it again and this time engine light didn't go off I was reading that there was a recall on this but apparently mine doesn't state it. Car cannot pass emissions if engine light is on and the 15th of June is approaching. The car doesn't make any sounds or nothing.
Source: NHTSA WEB SITE -
2020 KIA TELLURIDE- Crown Point , IN
The vehicle was taken in several times for a vibration, binding coming from the rear. It has been ongoing back to the original owner. It is the all wheel drive coupler. This is a known issue with TSBs out on it. Kia has been contacted and seems unwilling to help, replace. Online thousands of these things have failed some even twice. In icy or slippery conditions this can cause loss of control due to binding.
Source: NHTSA WEB SITE -
2021 KIA SOUL- Statesville, NC
The contact owns a 2021 Kia Soul. The contact stated that while checking the engine oil level, the contact noticed that the vehicle was consuming excessive oil. Upon inspecting underneath the vehicle, the contact's husband did not find any leaks. No warning light illuminated. The vehicle was taken to an independent mechanic, where it was determined that the piston oil rings needed to be replaced, and the engine was consuming excessive oil. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21V259000 (ENGINE); however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall due to the vehicle mileage. The approximate failure mileage was 82,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2019 KIA SORENTO- Ossining, NY
Multiple lights on dash same time. Auto Hold, Fwd Collision, Adaptive Cruise and ABS. Code said ABS Module faulty. Multiple Safety System affected and rendered useless.
Source: NHTSA WEB SITE -
2025 KIA TELLURIDE- LaGrange, GA
Purchased vehicle 1/18/2025; first and only owner. Occurrence = Engine Shut off, alarm sounded and warning lights flashed; Error: "Engine off, shift to N or P, Then start engine." Had to shift to Neutral and Push Start to restart engine. -During March: occurred 2 times, both times worked after shifting to Neutral. -4/1-4/3: occurred 1 time, worked after shifting to Neutral. -4/16: occurred 1 time, had to stop and shift to Park to restart engine! -Kia of LaGrange 4/23/26: could not replicate issue; no error codes found -Kia of Newnan 4/29/26: left vehicle for 2-4 days and they didn’t have time to check it, so we picked it up because we needed a vehicle. -May 5: occurred 3 times on same road; only got pics. Then occurred 1 time after stopping and different trip, got video. All occurrences worked after shifting to neutral. -May 11: occurred 1 time and got picture only, worked after shifting to neutral. -Kia of LaGrange 5/15/26: replaced low pressure fuel pump and provided 2026 Sorrento for vehicle. -May 19: occurred 1 time and got video, worked after shifting to neutral. -Kia of LaGrange 5/21-6/3: could not replicate after driving 100 miles and provided 2026 Sorrento for vehicle I have video from May 5 & May 19, but could only upload pictures.
Source: NHTSA WEB SITE -
2025 KIA K5- Alpharetta, GA
On startup, the engine took about an extra second to fire. The starter cranked noticeably longer than normal before the car turned on. Shortly after, I pulled out and turned onto a street. When I pressed the accelerator, there was no response at all. No rev increase and no acceleration. The car would not pick up speed. I switched to manual shift mode to try to force a gear change. When I changed gears, it took a couple of seconds to respond each time, much slower than normal. I managed to coast/limp to a nearby gas station. I shut the car off and restarted it, and the problem cleared completely. The car has driven normally since.
Source: NHTSA WEB SITE -
2016 KIA OPTIMA- Portland, TX
The car returned P1326 and had multiple misfires and audible knocking, the dealers will indeed fight the already existing class action warranties. Was sent home and told to “drive the fuck out of it”, to which the car did not make it home and blew gasoline into my cabin while driving on the highway. Almost passed out, and am still fighting Kia to actually address the defective rod bearings. I personally would fight tooth and nail over a 5 dollar problem, but this is something they do nationwide and can cause serious injury or death. If it weren’t a 200 LB man driving the gasoline shooting into the cabin would absolutely cause a knockout. To the time of this report they are still trying to disregard the rod bearing issue and send me home with fixes to problems caused consequentially.
Source: NHTSA WEB SITE -
2021 KIA SOUL- Statesville, NC
States having problems with oil lost, but only inside the motor as if the rings are faulty
Source: NHTSA WEB SITE