KIA Complaints

The clock spring needs fixed no features including the horn is working in my airbag light is staying on. Also I now have a loud knock in my motor I understand this should fall under the extended 15 yr 150k warranty; 2012 Kia vehicles (specifically the Sorento) with V6 engines are covered under major safety recalls for engine failure and fire risks. The primary issue involves metal debris from manufacturing that can cause premature engine bearing wear, stalling, and fire. You should check your VIN on the NHTSA site or Kia's recall page to confirm, as these recalls are still active.

Have to replace running lights every 4-6 months on both of my headlights. Happened every 4-6 months since I got the car in 2017

The contact owns a 2014 Kia Forte. The contact stated that while the vehicle was parked, the contact stated that while exiting the contact's residence and noticed smoke coming from the engine compartment. The contact stated that seconds later, the contact noticed fire coming from the engine compartment. The vehicle was unoccupied. The contact attempted to extinguish the fire with two residential fire extinguishers. The fire department arrived and extinguished the fire. The fire inspector informed the contact that the fire was caused by an unknown fluid. The vehicle was not inspected by the insurance company. In addition, the contact stated that the failure occurred moments after the vehicle was parked. The contact referenced a recall NHTSA Campaign Number: 20V750000 (Engine); however, the contact stated that the recall notification was not received. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to take the vehicle to the dealer for inspection. In addition, the contact was informed that the recall had been open for a long period of time. The contact was informed that there was no mailing address on file for the mailing of recall notifications. The failure mileage was approximately 141,000.

The contact owns a 2019 Kia Sorento. The contact stated that the panoramic sunroof failed to properly close. The vehicle was taken to the dealer, where it was diagnosed with an inoperable motor and fractured cables. The vehicle was not repaired. The contact stated that the vehicle had previously been taken to the dealer for the same failure and was inspected for debris and damage. The debris was cleaned. The manufacturer was notified of the failure. The approximate failure mileage was 48,900.

The contact owns a 2021 Kia Sorento. The contact stated that while driving 50-60 MPH, the check engine warning light illuminated. The vehicle hesitated and jerked while depressing the accelerator pedal. The vehicle was taken to Firestone, where the spark plugs and ignition coils were replaced; however, the failure recurred. The vehicle was taken back to Firestone, where it was diagnosed with transmission failure, and the contact was referred to the dealer for assistance. The vehicle was taken to the dealer, where the fuel injectors were replaced, and the transmission oil pump was replaced under NHTSA Campaign Number: 22V760000 (Power Train); however, the failure recurred after driving 6,000 miles. The vehicle was taken back to the dealer, where the transmission oil pump was replaced under warranty; however, the failure worsened. The contact stated that while driving approximately 30 MPH, the vehicle stalled in the middle of the roadway. The contact was unable to pull over to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed and it was determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was filed. The contact was referred to another dealer for a second opinion. The failure mileage was approximately 86,000.

Engine went out , starter went out got it replaced been having issues since I purchased it . Makes a noise my engine oil and gasoline was mixing my engine is locked now

Vehicle display showed a message stating 12 volt battery was low and to pull over immediately, the car the died in a parking lot. I called KIA roadside service and they connected a battery pack to the 12 volt battery and got the car started. This could have been a serious problem if I was on travelling on a public street or highway and suddenly lost power.

I am reporting a dangerous engine failure involving sudden loss of power and complete engine shutdown. While traveling uphill on I-90 in Massachusetts, my 2017 Kia Sportage suddenly lost engine power and rapidly became unable to maintain speed. I first moved into the right lane due to the power loss, but then had to cross traffic at approximately 20 mph to reach a small emergency shoulder area on the left side of the highway, where the vehicle completely died. This created a serious highway safety hazard for me and other drivers. We were stranded in a highly dangerous location and required assistance from multiple Massachusetts State Troopers due to the unsafe roadside conditions. The vehicle was towed to a Kia dealership, where they diagnosed: spark plugs covered in oil, multiple cylinder misfires, compression loss in cylinder 3, burnt valve causing failure likely worn valve seals causing oil consumption. The dealership stated the engine had been burning/consuming oil and that the burnt valve caused the loss of compression and sudden breakdown. This vehicle uses the 2.4L Theta II GDI engine, which has a long history of engine failures, oil consumption complaints, stalling, and class-action litigation involving sudden engine failure and loss of power. Kia denied coverage by claiming only rod-bearing failures qualify for warranty extension, even though excessive oil consumption and compression loss appear closely related to the same broader engine defect pattern. Other owners have also reported 2017 Sportage excessive oil consumption leading to compression loss and engine failure. I believe this is a serious safety defect because the engine can fail suddenly while driving at highway speed, drivers may have little warning before loss of power, oil consumption may not trigger adequate warning before catastrophic failure. This creates crash risk, roadside hazard exposure, and potential fire risk.

Loud pop and Check Electrical System Message - limited ability to drive due to ICCU no longer charging 12V battery. Car no longer able to drive.

Claim #25921274 To Whom It May Concern, I am writing to formally dispute Kia’s denial of warranty coverage for the engine failure in my 2013 Kia Sportage. Per communication with customer care, Kia denied my claim on the basis of “excessive mileage between oil changes.” However, this conclusion is not supported by sufficient evidence and does not meet the legal standard required under the Magnuson-Moss Warranty Act. My vehicle received regular oil changes at intervals ranging from approximately 5,000 to 13,000 miles using full synthetic oil designed for extended service intervals. While these intervals may exceed conservative manufacturer recommendations, they do not constitute neglect, nor do they establish that maintenance caused the engine failure. The engine failure occurred suddenly while driving at highway speed, resulting in a complete seizure and requiring an emergency stop. This type of abrupt failure is consistent with known defects in Kia’s engines, particularly rod bearing failure, and not indicative of progressive oil starvation or maintenance-related damage. Under federal warranty law, Kia bears the burden of demonstrating a causal connection between the alleged maintenance deficiency and the specific mechanical failure. A general assertion regarding oil change intervals is insufficient. To date, Kia has not provided evidence establishing that my maintenance practices caused or contributed to the engine seizure. Accordingly, I request the following: 1.All documentation supporting the denial of my claim, including: •Photographs of engine teardown •Inspection reports •Evidence of sludge, oil starvation, or restricted oil flow 2.A written explanation detailing how the oil change intervals directly caused the engine failure, rather than a known defect associated with this engine. Absent such evidence, the denial of coverage constitutes a breach of warranty under KIA’s engine settlement program and the Magnuson-Moss Warranty Act.